Novotel Ulaanbaatar

Примечание: отзывы клиентов (Рейтинг ALL) 4.2/5 Отзывов: 136

Гарантия
лучшей цены
Novotel Ulaanbaatar - Image 1
Novotel Ulaanbaatar - Image 2
Novotel Ulaanbaatar - Image 3
Novotel Ulaanbaatar - Image 4
Baga toiruu 6th khoroo, Sukhbaatar District, 14201 ULAANBAATAR, Mongolia

Описание

Особенности отеля

  • From exquisite bed linens to great amenities, our rooms and suites were created just for you.

  • Vibrant colours and contemporary design are integral elements of our modern hotel.

  • We offer great views of the city from the top floor of our hotel.

  • Each spacious and stylish room features modern furnishing and amenities.

  • Each room comes with an en-suite bathroom, workspace and Internet access.

Наши номера

Расположение отеля

Novotel Ulaanbaatar

Baga toiruu 6th khoroo, Sukhbaatar District
14201 ULAANBAATAR
Mongolia

GPS:47.926544, 106.917061

Телефон
Факс +976 7010 1188

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.2/5  Отзывов: 136

Рейтинг TripAdvisor  4.5/5  Отзывов: 53

Good choice for this city

Примечание: Tripadvisor 5.0/5

camuche123 Solo travel - Реальные отзывы TripAdvisor

Very nice novotel and well maintained located walking distance to all major tourist site including the main square. I was upgraded to high floor. Rooms are spacious and staff are very friendly trying their best. Breakfast buffet is correct

Dear Camuche123 Thank you for sharing your delightful experience with us! We're thrilled to hear that you enjoyed your stay at Novotel and that our location, amenities, and service exceeded your expectations. It's wonderful to know that you appreciated the upgrade to a high floor and found our rooms spacious and well-maintained. Our team takes great pride in providing exceptional service, and we're delighted that you found our staff friendly and accommodating. We're also glad to hear that you found our breakfast buffet satisfactory. We strive to offer a variety of delicious options to cater to all tastes, and we're pleased that you enjoyed it. Thank you for choosing Novotel for your stay in Ulaanbaatar, and we hope to have the pleasure of welcoming you back on your next visit to the city. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. Warm regards, Daisy.G Director of Sales and Marketing

Not friendly Poor service, bad maintenance

Примечание: Tripadvisor 1.0/5

tselmuun_ga Реальные отзывы TripAdvisor

We had Lunch in 2nd floor Food Exchange Ulaanbaatar Buffet, the food were decent not bad, they refill the foods quiet fast. But I would address some of their tableware are dirty not properly washed. And service quiet slow and some kind of waiters are rude. We try to order coffee and soft drink they not bring beverages we have to ask again but somehow they were very slow. But once they bring the beverages they bring Credit Card payment reader so fast. The worst thing is the Cleaning lady were very rude and aggressive, the reason is our children were quiet loud some point the cleaning lady reach to them and started shout and reach children body! to say be quiet!. Its reasonable when she inform to adults to be sure keep them quiet in public but she didn't. When we saw that reach to her ask why did you reach our children body and she replied because they were noisy, we told them its only children and we were sorry to bother but you shouldn't personally reach young ones we asked her you should at least apologize, but she hesitates. We told the manager but sadly same attitude.

Dear Tsebug2023, Thank you for taking the time to share your recent dining experience with us. We appreciate your feedback and are grateful for your patronage. We're pleased to hear that you found our buffet offerings decent and that our food replenishment met your expectations. However, we are truly sorry to learn about the issues you encountered with the cleanliness of our tableware and the speed of our service. Providing a clean and efficient dining experience is paramount to us, and we apologize for falling short in these areas. Regarding the incident with our cleaning staff, we extend our sincerest apologies for any discomfort or distress caused to your family. Such behavior is unacceptable and does not align with the standards we uphold. We assure you that we take your concerns seriously, and we will address this matter with our team to ensure it does not happen again in the future. We value your feedback as it helps us identify areas for improvement, and we are committed to delivering a more seamless and enjoyable dining experience for all our guests. If you would be willing to provide further details or discuss your experience in more depth, please feel free to reach out to us directly at +976 90090731 Once again, we apologize for any inconvenience caused, and we hope to have the opportunity to welcome you back and provide you with the exceptional service and hospitality that we strive to deliver at Novotel Ulaanbaatar. Warm regards, Daisy.G Director of Sales and Marketing

Всем доволен!

Примечание: отзывы клиентов 4.5/5

Denis R. Деловые путешественники - Проверенные отзывы - ALL

Был по работе все понравилось!

Centrally located hotel

Примечание: Tripadvisor 4.0/5

Lee_family_219053 Friends getaway - Реальные отзывы TripAdvisor

Good location, comfortable, big room and barh. Breakfast with good extensive spread. Problem we encountered was when bathing late at night(10+pm) there was no hot water and we had to shower in the cold. Easy access to food across the street and a small grocery shop the street behind.

Dear Valued Guest Lee Family Thank you for your kind review. Please come again. Warmest regards. Novotel team

Хорошее обслуживание

Примечание: отзывы клиентов 4.0/5

А. Деловые путешественники - Проверенные отзывы - ALL

В отеле комфортные номера, вежливый персонал. Очень удивила прозрачная ванная комната

Уважаемый Alla G., Мы Вам очень благодарны за оставленные комментарии. Нам всегда очень приятно получать позитивные отзывы. Я обязательно дам знать Ваше мнение всем сотрудникам. Я уверен, что такие отзывы послужат хорошей мотивацией для всего персонала, т.к. мы постоянно работаем над улучшением качества обслуживания. Спасибо еще раз за Ваш отзыв и мы надеемся что Ваш следующий визит будет столь же приятным, как и этот. Искренне Ваш,

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 91 Отзывов 9.3/10 Расположение
  • 129 Отзывов 7.5/10 Номер
  • 123 Отзывов 7.9/10 Сервис
  • 14 Отзывов 2.6/10 Интернет
  • 71 Отзывов 7.8/10 Чистота
  • 60 Отзывов 7.9/10 Еда
  • 53 Отзывов 6.8/10 Комфорт
  • 52 Отзывов 6.4/10 Завтрак

В сотрудничестве с Trustyou

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