Fairmont Palliser 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.4/5 Отзывов: 3 025

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Описание

Особенности отеля

  • Ideally located in central Calgary, close to retail, culture and business district

  • Classic historical building with lavish decor

  • 407 luxury guest rooms elegantly furnished

  • Fine restaurant in grand lobby, serving locally sourced cuisine

Наши номера

Расположение отеля

Fairmont Palliser

133 9th Avenue SW
T2P 2M3 КАЛГАРИ
Канада

GPS:51.04452, -114.064768

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.4/5  Отзывов: 3 025

Рейтинг TripAdvisor  4.0/5  Отзывов: 3 408

Customer Service didn't understand our request sent us extra bed instead of robe.

Примечание: Tripadvisor 3.0/5

Troy M Реальные отзывы TripAdvisor

I had the unfortunate experience of dealing with the customer service at Fairmont Palliser over the phone, and I must say, it was quite disappointing. I called to request a simple amenity - a housecoat - but what followed was a series of miscommunications that left me frustrated. Firstly, the representative on the phone seemed to have difficulty understanding my request. After explaining multiple times that I needed a housecoat, she assured me that it would be promptly delivered to my room. However, to my surprise and dismay, what arrived was not a housecoat, but an extra bed. I couldn't help but feel sorry for the poor gentleman who had to lug the roll-away bed to my room, only for me to inform him that I didn't require it. He then had to haul it back, all the while inconveniencing himself. To add insult to injury, when I called back to clarify the situation, she informed me that the housecoat was already in my room closet all along. It was disheartening to realize that not only was the initial mistake made, but also that the solution was right under their noses and yet overlooked. As a guest staying at a luxury hotel, I expect a certain level of attentiveness, communication skills and competence from the staff, especially in regards to simple requests. Unfortunately, my experience fell far short of these expectations. I hope this review serves as constructive feedback for the management to improve their customer service processes and ensure a more seamless experience for future guests.

Great Hotel

Примечание: Tripadvisor 5.0/5

lewalsh Реальные отзывы TripAdvisor

We were in town for a Flames game and this hotel was perfect for us. It is really beautiful and the room was comfortable, well-appointed and most of all quiet. It was near popular attractions, good restaurants, and was close enough for us to walk to the game. We would definitely stay here again! The customer service was top notch by all employees that we encountered.

Best place to stay

Примечание: Tripadvisor 5.0/5

Dan M Семьи - Реальные отзывы TripAdvisor

Excellent service and hotel, food and drinks at the hotel restaurant are top shelf and the staff are very knowledgeable. Plus 15 is attached so you can radially go to the tower or Ruth’s chris without leaving to go outside. Also there is a parking garage attached.

Beautiful Hotel

Примечание: Tripadvisor 5.0/5

nevets_83 Реальные отзывы TripAdvisor

We stayed at the hotel through a Travelzoo deal, which came with a $100 food credit. We dined in the Hawthorne Bar for dinner, which had live entertainment and delicious food. The room was modern and sufficient in size. The toiletries were Le Labo, and the room had a Nespresso machine with pods, and fancy tea. Staff members were efficient. Self parking is far, but as we were there on the weekend, was a fraction of the cost to valet. As a heads up, self parking is very far. My children enjoyed the hotel, from the pool to the large communal spaces, especially in the lobby area. Location was great. Hotel is just beautiful.

Top notch hotel service

Примечание: Tripadvisor 5.0/5

mavisushi Реальные отзывы TripAdvisor

Best hotel in Calgary The staff and valet are very accommodating. It is also very clean. My kids had fun. The location is so convenient to downtown activities. There were lots of areas to take pictures at. The room sizes are spacious and the bathrooms are well equipped

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Другие интернет-пользователи оценили наш отель

  • 494 Отзывов 8.2/10 Расположение
  • 1 194 Отзывов 6.7/10 Номер
  • 1 340 Отзывов 8.4/10 Сервис
  • 60 Отзывов 3.2/10 Интернет
  • 445 Отзывов 8.3/10 Атмосфера
  • 440 Отзывов 7.7/10 Еда
  • 388 Отзывов 7.9/10 Удобства
  • 267 Отзывов 6.7/10 Чистота

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