Mercure Отель Рафаэль Вена 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.3/5 Отзывов: 807

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Mercure Отель Рафаэль Вена - Image 2
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Wallgasse 23, 1060 ВЕНА, Австрия

Описание

сертифицированный отель ALLSAFE

Особенности отеля

  • С близлежащей станции отбывают пригородные и междугородние поезда, а также аэроэкспресс.

  • Совсем неподалеку находится торговая улица Мариахильфер.

  • Эксклюзивный зал для заседаний с выходом на террасу.

  • С террас наших студий открывается прекрасный вид на Вену.

  • Современный бутик-отель с превосходными завтраками.

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Расположение отеля

Mercure Отель Рафаэль Вена

Wallgasse 23
1060 ВЕНА
Австрия

GPS:48.191929, 16.339215

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При отеле
  • Парковка
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено

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Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.3/5  Отзывов: 807

Рейтинг TripAdvisor  4.0/5  Отзывов: 611

Good location, Nice Room

Примечание: Tripadvisor 4.0/5

Stewart_McC22 Реальные отзывы TripAdvisor

Went to Vienna for the Christmas markets and stayed 4 nights in the Mercure Hotel Raphael. Arrived before check-in and room wasn't ready but could use the left luggage facilities. Hotel in a quiet area - had a room overlooking Raimund Theatre. Standard Double Room with Bed and Breakfast. Room was clean and bright and relatively big. Breakfast room was small ( but nicely decorated for Christmas) and lucky to get a table every morning. Good selection of food. Breakfast staff could do with training - gave the impression they didn't want to be there. Some reception staff were friendly and helpful - others not so much. Hotel has no bar or restaurant. Hotel in a good, quiet location. 5 mins walk from Westbahnhof trainmetro station and 5 mins walk from the bottom of Mariahilferstraße - the main shopping street in Vienna. Works out better to stay in this area and use public transport than stay in more expensive central Vienna.

Pretty nice

Примечание: Tripadvisor 5.0/5

Мария К Реальные отзывы TripAdvisor

Our stay was very comfortable. Our room was very clean and well equipped. There was absolutely everything inside that would be needed. The lobby staff was very friendly and helpful. And of course I would like to note separately that the breakfasts during the Christmas period were excellent. A very beautifully decorated area, and a lot of Christmas specialties

Dear Guest, thank you very much for your review about your stay with us. It is a pleasure for us to read that you enjoyed your stay with us to the fullest and that we managed to convince you of our service and performance. We hope, we will have the opportunity to welcome you back in our Hotel in the future! Sincerely from Mercure Hotel Raphael Wien

Lovely staff

Примечание: Tripadvisor 5.0/5

Missjetsetsolo Реальные отзывы TripAdvisor

The man working on reception (6th oct) didn't catch his name but he was super helpful and really friendly. Room was clean tidy and comfortable. Pillows could do with being a little firmer. Was a little loud outside with a theatre over the road but soon quietened down after 11pm. Comfortable beds. Great location.

A mixed bag but the price is ok

Примечание: Tripadvisor 3.0/5

Pascal2015 Реальные отзывы TripAdvisor

The Mercure Raphael Vienna Reasons for choosing it: It was an affordable 4 star hotel in the city center of Vienna. Depending on traffic it's 40 Min. from the Airport. If you take the train, the Mercure Raphael is almost adjacent to the trainstation Vienna Mainstation. The Rooms: Our room was small, but clean and had an ok view. The bathroom was adequate for a four star hotel. Yet, there was no room service, no instructions, no fridge just a small boiler to make tea or coffee. The room was also bright and didn't look old - unlike the lifts. Breakfast: Don't expect too much from that breakfast. It wasn't "Viennese" except for the chocolate cake. It was ample and filled up properly but the breakfast room was just a makeshift extension of the evening bar with not enough tables. Also the quality of the food was questionable: there was deli meat, no sausage or cooked bacon. It was just cheap deli meat from Aldi or Billi. The scrambled was ok. The bread tasted like warmed up industrial style bread from the grocery. The non-fresh juice came from the juice provider company. All coffee came from one single coffee machine, that wasn't a better machine than that in any bureau. Nice try! I don't know what 4 Stars means nowadays, but I have seen better - much better! Yet, for the price and location it's not all that bad either!

Dear Guest, thanks for your feedback. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. We hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Sincerely from Mercure Hotel Raphael Wien, Anja Wehnert - Quality & Reputation Manager

Great Location & Excellent Comfort in Wien!

Примечание: Tripadvisor 5.0/5

travelwqueen Реальные отзывы TripAdvisor

The rooms are so clean - white and big enough also has bathtub Silence rooms, nice housekeeping Has breakfast option per person 18 Euro 5 Min walk to the central station and many restaurants and shops Friendly & Helpful Staff

Dear Guest, thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely from Mercure Hotel Raphael Wien, Anja Wehnert - Quality & Reputation Manager

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Другие интернет-пользователи оценили наш отель

  • 920 Отзывов 9.2/10 Расположение
  • 1 123 Отзывов 6.7/10 Номер
  • 837 Отзывов 8.4/10 Сервис
  • 31 Отзывов 8.1/10 Интернет
  • 700 Отзывов 7/10 Завтрак
  • 518 Отзывов 5.1/10 Чистота
  • 212 Отзывов 4/10 Удобства
  • 206 Отзывов 4/10 Еда

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