ibis Styles Лидс Сити Центр Арена 3 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.4/5 Отзывов: 1 479

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Описание

Особенности отеля

  • Central location, plenty of nearby transport links and close proximity to Leeds train station

  • Family days out including Trinity Shopping Centre, Roundhay Park and Tropical World all nearby

  • Yorkshire themed hotel with nods to Leeds' industrial past

  • Nearby landmarks include First Direct Arena, 02 Academy and Leeds City Museum

Наши номера

Расположение отеля

ibis Styles Лидс Сити Центр Арена

Wade Lane
LS2 8NJ ЛИДС
Великобритания

GPS:53.801503, -1.543331

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Можно с животными
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Курение на территории отеля запрещено
Рядом с отелем
  • Парковка

Завтрак

Недоговорная фотография

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Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.4/5  Отзывов: 1 479

Рейтинг TripAdvisor  4.0/5  Отзывов: 754

Сертификат качества 2023

Lovely hotel

Примечание: Tripadvisor 5.0/5

Lauren F Реальные отзывы TripAdvisor

Stayed here when the Christmas markets were on 2023. This hotel was coming up as the cheapest one we could find in Leeds. Such a good price and did not affect the quality. Entrance/lobby is immaculate and nicely decorated felt very cosy particularly as it was Christmas. Nice facilities in the entrance e.g tea and coffee facilities and friendly staff on the front desk. The rooms were very spacious, immaculately clean and beds comfy. Ideally located for the arena, plenty of restaurants on your doorstep and shops close by. Cannot complain have already booked again for Xmas 2024. See you then.

Thank you so much for sharing your wonderful experience! We're thrilled to hear that you enjoyed your stay with us during the Christmas markets in 2023. It's fantastic to know that our hotel provided great value without compromising on quality. We take pride in our immaculate entrance and lobby, and we're delighted that you found it cosy and festive during the holiday season. We're glad you appreciated the facilities we offer in the entrance, such as tea and coffee, and that our front desk staff were friendly and accommodating. It's also fantastic to hear that you found your room spacious, clean, and comfortable for a restful stay. Our central location near the arena, with plenty of dining options and shops nearby, is indeed convenient for our guests, and we're pleased it worked well for you. Thank you for choosing to stay with us again for Christmas 2024! We can't wait to welcome you back and ensure another memorable stay. If you need any assistance or have any special requests for your upcoming visit, please don't hesitate to let us know. See you then!

Fab hotel !

Примечание: Tripadvisor 5.0/5

jomarjosh Couples - Реальные отзывы TripAdvisor

Fabulous hotel, spacious spotlessly clean room, the bed was extremely comfortable and loved the quirky decor! The shower was very powerful too ! The hotel is in a great location, we were going to a concert and it’s walking distance to the arena …… Will definetly return when we next visit Leeds.

Modern Ibis Location

Примечание: Tripadvisor 5.0/5

LilAznSushi Реальные отзывы TripAdvisor

Great Stylish modern hotel. The rooms were great in size and had everything we needed. It is close to the rail and lots of good fish and chips nearby. RIght in the heart of Leeds. Lots of malls nearby and the area is safe and friendly at night. Would stay here again!

Very expensive…..

Примечание: Tripadvisor 3.0/5

OnAir24755525144 Couples - Реальные отзывы TripAdvisor

Clean, modern room with everything we needed for an overnight stay in the city. I felt very ripped off as we paid three times what the room usually is due to a gig at the arena. Never anyone on reception so had to hang around u til we were seen on camera. Coffee and tea supplies to help ourselves to was good. The hotel information said they only provided continental breakfast however there was a full breakfast option which we didn’t take I. The end so can’t comment on that.

Thank you for sharing your experience with us. We're glad to hear that you found your room clean and modern, equipped with everything you needed for your overnight stay in the city. We apologize for any inconvenience you experienced due to the increased rates during the arena event. We understand that such occasions can result in higher demand and pricing. We regret the inconvenience you faced with the reception service. Your feedback is important, and we will look into ways to ensure prompt assistance for our guests, especially during peak times. We're pleased to know that you appreciated the coffee and tea supplies available for your convenience. Regarding breakfast options, we apologize for any confusion caused by the hotel information. We strive to provide accurate and transparent information to our guests, and we will review our communication to ensure clarity regarding breakfast offerings. We understand your concerns regarding the pricing, and we appreciate your feedback. We continually review our pricing strategies to ensure they remain competitive and reflective of the value we offer. We hope that despite the challenges you faced, you were able to enjoy your stay with us. If there's anything further we can do to improve your experience or if you have any additional feedback, please don't hesitate to reach out. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future.

Scary Staff Attitude

Примечание: Tripadvisor 2.0/5

MSJScott Семьи - Реальные отзывы TripAdvisor

Sadly the visit was marred by very young aggressive front of house staff. Having booked a premium double bed room with a sofa bed for me and my mum. (A treat for mum aged 75) prior to strictly show at the arena. Having got into the room and unpacked I noticed no bedding for the sofa bed (for me). I rang reception only to be told that bedding is only given to under 16s. So either we share a bed or have to move to a standard twin room. I’m only 5ft 4 and size 10 so I didn’t really see the issue (sure there are larger 15 year olds) as we were not exceeding number of adults in a room (only 2 of us) yet refused to give bedding even thou the sofa bed looked more than capable and in the room we paid for lol. When I went to speak to the person claiming to be the manager F2F to resolve and view the standard twin: was told he was no longer available even thou it was minutes from speaking and a very confrontational other team member put me down when I said he had been rude and basically informed me he had not and I refused the standard twin; however he did actually come across as short and lacking any customer empathy, even laughed on the phone to me and oddly then not available. In the end we did decided it was easier to move to a standard room; re pack and unpack again at our inconvenience. As it goes I checked booking.com and their premium room description does not state you can’t use the sofa bed in the room if you are over 16. So that’s not my error!! I’m told I will get back the price difference in rooms. Not sure why we were made to feel like we were trying to do something wrong!! It’s a sofa bed and the room had cost us more. Wouldn’t return out of principle : most of the staff look unhappy.

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