ibis Pontianak City Center 3 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.5/5 Отзывов: 669

Гарантия
лучшей цены
ibis Pontianak City Center - Image 1
ibis Pontianak City Center - Image 2
ibis Pontianak City Center - Image 3
ibis Pontianak City Center - Image 4
Jl Jendral Ahmad Yani No 81, West Kalimantan, 78124 PONTIANAK, Indonesia

Описание

Особенности отеля

  • Located in the heart of city of Pontianak

  • ibis Pontianak offers a new standard in service, style and comfort.

  • Near the biggest shopping mall in town, corporate and government offices and residence.

Наши номера

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Расположение отеля

ibis Pontianak City Center

Jl Jendral Ahmad Yani No 81, West Kalimantan
78124 PONTIANAK
Indonesia

GPS:-0.048951, 109.343749

Телефон
Факс +62 21 5744405

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Трансфер
  • Ресторан
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Обслуживание в номере

IBIS KITCHEN

Located at level 2, the cosy restaurant offers a variety of local, oriental and western menus.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

Узнать больше

Рейтинг ALL  4.5/5  Отзывов: 669

Рейтинг TripAdvisor  5.0/5  Отзывов: 785

Сертификат качества 2023

Cozy room with good location

Примечание: Tripadvisor 5.0/5

Companion11539812054 Solo travel - Реальные отзывы TripAdvisor

Cozy room, staff is friendly especially Vena she was helping me with early check in. Location very good close to the shopping center only in walking distance. I had something to do in the immigration office, it was just 7 minutes walk from the hotel. Very convenient, had very nice experience in Ibis. Surely will be back.

Dear Mrs Irma, Warmest greeting from Ibis Pontianak City Center , Thank you for choosing Ibis Pontianak for your destination of choice in Pontianak, and for taking the time to share your stay experience with us on TripAdvisor about our facilities. I am delighted to hear that you had an wonderful stay with us. We are happy to learn that you also enjoyed our facilities and services . Your kind comment will be shared to our team for their effort in delivering exceptional customer service. Thank you for sharing your feedback and we hope to be able to welcome you soon again to Ibis Pontianak . Sincerely, Ricky Coen Arifin General Manager

Staff named Verena is very helpful to make sure I can have comfortable and safe bed for my 10months old baby

Примечание: Tripadvisor 5.0/5

Fransiska L Реальные отзывы TripAdvisor

Nice room with all the facilities you can ask for. All the staff are great. Near shopping a mall, a jogging track area, and a museum. The only unpleasant experience, was the lift out of service for 15 minutes after I checked in so I couldn't enter the room early.

Dear Mrs Fransiska, Warmest greeting from Ibis Pontianak City Center, Thank you for choosing us as your preferred destination in Pontianak. We are very happy to learn that you enjoy your stay with us and that you appreciate with our staff services that you mentions our Front desk Agent Ms Verena. Your kind comment will be shared to our team for their effort in delivering exceptional customer service. I have also taken notes of the displeasing experiences you have encountered during your last visit. I have immediately addressed the element of your experience with the concerned Department Heads for immediate improvements. I sincerely apologize for the shortfalls you have encountered, and please rest assured that we have taken the necessary steps to increase our service values. At Ibis Pontianak City Center, it is our aim to always provide an exceptional experience for every customer; therefore your feedback is very important to us. Thank you once again for your review and I hope this would not prevent us to welcoming you back at our hotel on your next visit to Pontianak. With best regards, Ricky Coen Arifin General Manager

Good food

Примечание: Tripadvisor 5.0/5

Navigate56907542440 Реальные отзывы TripAdvisor

Always recommendations are very nice! Soup,Main dishes and spring roll also. And staffs are very kind too. They have a good mood for clients feeling so relax. The restaurant inside has well atmospheres with good music too.

Dear Navigate56907542440, Warmest greeting from Ibis Pontianak City Center , Thank you for choosing Ibis Pontianak for your destination of choice in Pontianak, and for taking the time to share your stay experience with us on TripAdvisor about our facilities. I am delighted to hear that you had an wonderful stay with us. We are happy to learn that you also enjoyed our facilities and services . Your kind comment will be shared to our team for their effort in delivering exceptional customer service. Thank you for sharing your feedback and we hope to be able to welcome you soon again to Ibis Pontianak . Sincerely, Ricky Coen Arifin General Manager

Good stay

Примечание: Tripadvisor 4.0/5

chamaracdj Деловые путешественники - Реальные отзывы TripAdvisor

Good hotel. Stayed two times. First night after landing at Pontianak and second night before leaving. Clean small room with a clean small bathroom. Breakfast was very good. Very convenient location. Good to stay during a business visit or in a transit.

Mr Chamara Dhanusha Jayaweera, Warmest greeting from Ibis Pontianak City Center , Thank you for choosing Ibis Pontianak for your destination of choice in Pontianak, and for taking the time to share your stay experience with us on TripAdvisor about our facilities. I am delighted to hear that you had an wonderful stay with us. We are happy to learn that you also enjoyed our facilities and services . Your kind comment will be shared to our team for their effort in delivering exceptional customer service. Thank you for sharing your feedback and we hope to be able to welcome you soon again to Ibis Pontianak . Sincerely, Ricky Coen Arifin General Manager

Terrible experience

Примечание: Tripadvisor 2.0/5

Unfinished B Реальные отзывы TripAdvisor

Well, to be honest I had such a pleasant stay at ibis Pontianak City Center. Literally city center, easy access, great foods. Not until the time I checking in to the hotel, I was quite "riweuh" with my belongings and the front desk agent seem not happy about it as he "melengos" and starting to "menarik nafas panjang" on me maybe to express his anger towards me. I was in hurry while that happened so I didn't say anything, but now the thoughts going through my mind and I decided to pour it here because I might not be staying at this hotel ever again but maybe be nicer next time and there's always a room for learning, no?

Dear 595unfinishedb, Warmest greeting from Ibis Pontianak City Center, Thank you for writing your reviews at TripAdvisor , even if it appears that you were not enjoying your stay with us. We sincerely regret that your experience in staying at our hotel was a rather less memorable and enjoyable including the service we have given. We apologize for the inconvenient you have experienced at that time. We take your comments as a serious complain. We will give training to our staff to improve the service to every guest in order to satisfy every valuable guest. Once again thank you for allowing us to address the problem. Hopefully we still have the chance to welcome you back at Ibis Pontianak City Center. Your future arrival is truly awaited. Sincerely, Ricky Coen Arifin General Manager

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 146 Отзывов 9.3/10 Расположение
  • 567 Отзывов 8.8/10 Номер
  • 664 Отзывов 9.4/10 Сервис
  • 10 Отзывов 8.7/10 Интернет
  • 359 Отзывов 9.4/10 Чистота
  • 276 Отзывов 9.1/10 Еда
  • 198 Отзывов 8.9/10 Удобства
  • 152 Отзывов 9/10 Завтрак

В сотрудничестве с Trustyou

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