Sofitel Сингапур Сентоса Резорт энд Спа 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.0/5 Отзывов: 4 492

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2 Bukit Manis Road, Sentosa, 099891 СИНГАПУР, Сингапур

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Sofitel Сингапур Сентоса Резорт энд Спа

2 Bukit Manis Road, Sentosa
099891 СИНГАПУР
Сингапур

GPS:1.24517, 103.827905

Телефон
Факс +65 6275 0228

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При отеле
  • Бассейн
  • Парковка
  • Можно с животными
  • Трансфер
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

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Рейтинг ALL  4.0/5  Отзывов: 4 492

Рейтинг TripAdvisor  4.5/5  Отзывов: 6 745

Сертификат качества 2023

Memorable Stay in Sofitel Sentosa.

Примечание: Tripadvisor 5.0/5

Navigate20306739469 Реальные отзывы TripAdvisor

We had a wonderful time at Sofitel Sentosa. The moment we step in Sofitel, we are greeted with warmth welcome and friendly smile. After that, our room is ready upon arrival, and the staff had taken his time to slowly explain how we should go about in the hotel, the facilities, how we can go to the nearest beach, and etc. The best thing, he took his time to walk us to our room. What a wonderful hospitality he had given to us. Love it. At Kwee Zeen, the restaurant manager Thomas, is very attentive to details, he had recommended us the variety of foods that suites us. Thank you. The restaurant staff, Catherine, she served us with passion. She always ensures, our plates are cleared, for our next food, and at the same time, efficient delivering our orders. Thank you. Menu planner, Maqing, the hero that works behind the scene, to ensures we have a good selections of food that we are spoiled with choices and the taste of the is authentic. It is obviously that every food prepared is with hearts and attentive to cleanliness. In summary, we had a wonderful stay in Sofitel Sentosa, food is good, room is fantastic. Thank you to all staff in Sofitel Sentosa. 👍👍

Not again

Примечание: Tripadvisor 2.0/5

roryjdoyle Деловые путешественники - Реальные отзывы TripAdvisor

When i arrived at the lobby, there was a huge smell of cigar smoke which isnot a good start. The hotel layout is huge and complicated. Directional signage terrible. I got lost twice trying to find my room. Wifi in 352 is poor with bad sihnal. Lighting switches are dated and not easy to use.

First time vacation at Sofitel Sentosa Singapore

Примечание: Tripadvisor 5.0/5

Yuanyang l Реальные отзывы TripAdvisor

First time vacation at Sofitel Sentosa Singapore. I went to pool area and met Marcus. He provided alot of information to me. He provided warm and courteous service and made us feel at home. The hotel is in a beautiful setting with all the amenities.

Bonjour yuanyangl2024, Thank you for sharing your experience of your first vacation at Sofitel Singapore Sentosa Resort & Spa. We are delighted to hear about your pleasant encounter with Marcus in the pool area. Our Ambassadors take great pride in providing exceptional service to all our guests, ensuring that they feel at home during their stay. We look forward to welcoming you back for another Magnifique experience at our Resort. Warm regards, Benny Wong Rooms Division Manager

A Singapore Gem with a wonderful friendly Team

Примечание: Tripadvisor 5.0/5

napoleanadventures Couples - Реальные отзывы TripAdvisor

The Sofitel Sentosa is a hidden gem, not just for its unique sprawling grounds, amazing pool and the relaxed, open-air pavilion style buildings set amongst the lush gardens, but mostly for the warm, friendly and professional staff who go out of their way to make every aspect of your stay enjoyable. From the first greeting with Sherilyn and Mona at Reception you are welcomed into the Sofitel Sentosa. The fabulous Michelle, Peter, Catherine, Ivy and the team at Kwee Zee go out of their way to make sure you enjoy your dining experiences, and have mastered the knack of giving you a personal, relaxed experience, even if the restaurants are brimming with people. It is worth staying here just to enjoy the sensational pool area. The huge pool is surrounded by lush gardens, with views overlooking the harbour. The pool bar is hosted by the wonderful Marcus who has turned customer service into an artform, making every feel at home. Le Bar and the team make the perfect place to start or finish and evening. All our interactions with the Sofitel Sentosa staff have been friendly and positive, and they exude a genuine warmth and interest in the way they go about the day and the experience they are creating for the guests, and it is very much appreciated. Although removed from the hustle and bustle of Singapore, the Hotel provides a 1/2-hourly free shuttle into Vivo City (and return) until 11pm daily, and the island shuttle runs every 15 minutes to take you around Sentosa ainto the monorail station. On a cool day you can walk into Vivo City. And Tanjong Beach is easily accessible down the steps from the pool. Removed but easily accessible from the glitz and fast-paced Orchard and Marina districts, Sofitel Sentosa offers you a welcoming, relaxingand tranquil oasis, to enjoy the best of what Singapore has to offer.

Bonjour napoleanadventures, Thank you for the wonderful feedback on your recent stay at Sofitel Singapore Sentosa Resort & Spa. We are delighted to learn that you found our Resort to be a Singapore Gem! Our Ambassadors are dedicated to ensuring that every aspect of our guests' stay is nothing short of Magnifique. We are pleased that you appreciated the warm and professional service provided by our Ambassadors throughout your stay, from the moment you arrived to the enjoyable dining experiences. We look forward to welcoming you back again for another memorable stay. Warm regards, Benny Wong Rooms Division Manager

Sofitel Sentosa/Luxury Escapes/Singapore

Примечание: Tripadvisor 4.0/5

ThePauls6466 Семьи - Реальные отзывы TripAdvisor

THE ROOMS Lovely resort. We were a group of six adults and three kids on a Luxury Escapes deal for 12 nights. The staff were lovely and so kind and fun with the kids. The rooms are touted to be French inspired but it’s not French provincial or the more formal Louis style; perhaps a modern Singapore fusion (less French more Singapore) might be closer to the mark. There is a strange bar that looks like a striped elongated pill box that holds your coffee and tea, wine glasses and fridge. The fridge is empty unless you have a suite in which case you get complimentary soft drinks and a beer (just one) and nuts replenished daily. Only one of our group was a suite so, lucky them, but everyone did receive plenty of complimentary water bottles daily and a bowl of fruit on arrival. Note, there is no milk supplied in the fridge so you either have to call reception or nick a cupful at breakfast if you like it with your hot beverages. Reception can be a little confused about milk. We had no problem the first time we called but the second time took so long I had to call again and had to confirm whether it was for tea or coffee. There would be a charge if it was for tea. Our daughter called for some and received 2 coffees pods instead so she tried her luck again the next night. They called her back asking why when she had already ordered it just a night ago and she had to explain about the coffee pods. The rooms have all the amenities you get in hotel rooms - robes, safe, iron, hair dryer etc and the bathrooms have a bath as well as a shower and seperate toilet but for me there were way too many mirrored surfaces in there. Very shiny and reflecty. You put a little sign on the bed if you want the sheets changed, otherwise they just make the bed up. THE AMENITIES The hotel has 2 restaurants, a bar, an events centre, a small gym (and a swanky whiskey and cigar bar with a garden and some private rooms hidden away downstairs). There are 215 rooms, suites and villas. The rooms and junior suites are set on 4 levels spanning from the driveway at the front to the back of the property and the villas run parallel at the side of the property. There are central gardens the hotel rooms are built around and several fish ponds including one stocked with little fish that nibble at your feet. The main pool is very warm and gets quite deep so there is a rope to delineate the drop off point). Towels, kiddie life jackets and goggles and pool toys found near the pool bar. LUXURY ESCAPES (LE) INCLUSIONS - food, drinks, Spa voucher As mentioned, we were on a Luxury Escapes package which included welcome drinks (sadly non alcoholic), buffet breakfast and either lunch or dinner daily, a daily cocktail or soft drink and a $100 spa voucher per room. The breakfast buffet was great, a diverse selection ranging from breads, cereals, yogurts and Bircher, raw salmon and seafood salads, cheeses and fruits, curries and rices, bacon, eggs, omelettes, hash browns, Asian soups, pancakes, muffins and petite cakes, coffee and tea and juices. With LE we have found the menus are reduced to a limited version of the a la carte menu on offer and it was no different here at Kwee Zeen. The choice was still vast enough however we that even staying 12 nights gave enough variety so as to only need to revisit your very favourites once or twice. You could have two courses for lunch and three for dinner. The entrees were almost as large as the mains and the flavours were really good so we didn’t feel disadvantaged by this limitation. I especially loved the fish curry. The kids pretty much had fish and chips or rice every night but there were other kids options available including nuggets or pasta. Happily we were upgraded to the buffet dinners on Friday and Saturday nights so that went a long way towards keeping us satiated. The daily cocktails were also limited to things like rum and coke, vodka and orange, gin and tonic, scotch and lime taken in either Kwee Zeen or Le Bar, Kwee Zeen also allowing a house red or white wine which is what we opted for. Le Bar turned out to be flexible, allowing us to choose wine there as well. We just had to ask. The Spa room vouchers were snaffled by us wives and we three enjoyed really great massages although the vouchers didn’t cover the cost of an hour so we paid an additional $80ish AUD each. ACCOR MEMBERSHIP Also, we are Accor members and attached it to the booking via the LE call centre as there’s no provision to do it on their website. We kept our fingers crossed because we didn’t book directly with Accor. Three rooms here for 12 night adds up and we wanted the points. I don’t think we got credited 36nights but we did get Reward points for the monetary value (I think that was why) and that was $30k so we jumped from Silver status over Gold and straight to Platinum. Adding the rooms would have made it to Diamond but we’re not complaining, we’ve gained access to the executive lounge now. I linked our Qantas frequent flyer to the membership and got a load of points even though we didn’t fly with them. Turns out they own LE. We also got loads of points added to our Velocity account because we paid for it on our Virgin card so make sure you research and take advantage. Our Platinum status updated instantly on our App and online membership card and I assume they’ll post out a new black card. You can book tickets to activities through their app for additional points like the Harry Potter forbidden forest and the Wings of Time show which was apparently excellent but I missed it unfortunately. GETTING AROUND We used the hotel shuttle to get to the spa which is down the road and around the corner. The shuttle runs every 30mins stopping at the SoSpa and then Vivo City. Vivo City is a large modern shopping centre that you can spend the day There is also a MRT (Mass Rapid Transit) system terminal in the same building which can take you anywhere you want. It’s brilliant. There are two lines that terminate at Vivo City , a circle line and the northeast line and getting anywhere couldn’t be easier, the circle line crosses all the other lines so you just get off where it intersects with the line that goes where you’re wanting to go. You just cross to the other side of the platform and wait, usually less than a few minutes and away you go. We used this to go to Orchard Rd. The Northeast line goes to HarbourFront which is basically where tourists need to get to for Marina Sands, Raffles etc. Once there can spend a day or two using the Hop on Hop off bus to orientate yourself. You can buy an Ezilink card or tourist pass for the MRT but we just tapped our credit cards on the turnstiles. ( There must have been something wrong because we were only charged 11cents). You can catch a train from the airport to Vivo and then the Sofitel shuttle to the hotel. (Two train connections but it’s easy and you don’t have to leave the platforms). Getting to the hotel via transfer cost around $120Aud for a van for all 9 of us, we needed a booster for our 1 yo. We google searched it (the Flight Centre transfers were $900 so don’t just trust ). It takes about 30mins in a car and Google maps states 2 hours by train but I think it would be more like an hour unless you’re super unlucky with transfers, get lost and/or can’t find the shuttle which parks just outside exit D at Vivo, you just follow the signs, it’s easy. Back at the Sofitel the B bus across the road takes you all over Sentosa island for free or you can head down the stairs to the beach and catch a free trolley car to most of the fun destinations or use the 4 stop monorail to Universal studios, the Aquarium and the cable cars amongst other things. SINGAPORE Is a country that gets it right. It’s so well geared towards tourists, you can have an amazing time on any budget. It’s safe because there is zero tolerance and serious consequences for those with a propensity towards being naughty. Everyone has a roof over their head, and access to good healthcare. It’s beautifully manicured and not overcrowded on the roads because there is a limited number of registrations allowed and they are expensive and expire after 10 years. Taxis are cheap nonetheless and of course there’s the brilliant MRT. Loads of Michelin starred restaurants can be found (even in the Hawkers markets) . There is so much to see and everyone speaks English, even the airport is a destination spot, best in the world. It’s really worth more than a two day stop over on the way to somewhere else.

Bonjour ThePauls6466, Thank you for sharing your feedback about your recent stay at Sofitel Singapore Sentosa Resort & Spa. We are delighted to hear that you and your group had a lovely experience with us. Our Ambassadors take great pride in creating memorable moments for our guests, and we're pleased to learn that the children had a fun time at our Resort. Your observations about our rooms and amenities are invaluable to us. We aim to provide a fusion of French-inspired elegance with modern Singaporean flair, and your feedback helps us refine and enhance our offerings. We have taken note of your comments regarding the room amenities and reception service and will address them accordingly to ensure a smoother experience for our guests in the future. We look forward to welcoming you and your loved ones back soon for another Magnifique experience. Warm regards, Benny Wong Rooms Division Manager

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