ibis Styles Сингапур Он-Макферсон 3 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 3.8/5 Отзывов: 51

Гарантия
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401 Macpherson Road, Corner Of Macpherson And, Aljunied Road, 368125 СИНГАПУР, Сингапур

Описание

Особенности отеля

  • Стильный и яркий дизайн в виде круизного лайнера

  • 298 номеров с дизайнерской мебелью

  • 25-метровый бассейн, ресторан и бар

  • Современный тренажерный зал с видом на бассейн и улицу Макферсон-роуд

  • Расположен рядом с рынком и продуктовым центром Гейланг Серай

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Расположение отеля

ibis Styles Сингапур Он-Макферсон

401 Macpherson Road, Corner Of Macpherson And, Aljunied Road
368125 СИНГАПУР
Сингапур

GPS:1.331718, 103.879274

Телефон
Факс +65 6822 6828

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Бассейн
  • Парковка
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Курение на территории отеля запрещено

Chat & Chow Poolside Cafe

В баре у бассейна рядом с рестораном в течение дня подают разнообразные блюда, коктейли и напитки. Здесь так приятно расслабиться после насыщенного дня в Сингапуре

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Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  3.8/5  Отзывов: 51

Рейтинг TripAdvisor  3.5/5  Отзывов: 792

Glad we chose Ibis

Примечание: Tripadvisor 5.0/5

Seaside63178512426 Семьи - Реальные отзывы TripAdvisor

Clean room with a view, room service is every 2 days once which was okay by us. Decent breakfast menu at 18 SGD, free for kids, but it can be improved. Great staff, ample drinking water facilities, quick check in and check out. We are happy with this stay

OK for budget hotel

Примечание: Tripadvisor 3.0/5

patrickkww Реальные отзывы TripAdvisor

Plus are the rooms. I liked the room very much, it is cozy, and the door that is same door for bathroom as well as for the shower is just very stylish. The room is fantastic with a nice view. Swimming pool is only 1,2m deep, and only open until 21:00. Once when I wanted to swim I was almost pulled out of the water as it was slightly raining (some rest drops after rain). In other hotels this is now problem. I understand in full rain, but it was about to stop. The surrounding is a bit difficult. The MRT is not far away (Station Mattar). The pubs that are on the frontside to the street (hotel entrance is at the back) are a bit weird and I would not like to walk there in the middle of the night. If not arriving buy taxi it will be hard to find the entrance as it is on the rear. Alltogether it is ok compared to the price, it is a budget hotel and for that price there is nothing to complain. If you are looking for luxury you are wrong here. If you look for a nice place to sleep then this might be your choice.

Dear Patrickkww, Thank you for taking the time to share your feedback following your recent stay with us. We're pleased to hear that you found our rooms cozy and enjoyed the stylish design elements, including the unique bathroom door. We're sorry to hear about your experience with the swimming pool and the inconvenience caused by the rain. Your feedback is valuable to us, and we'll certainly look into ways to improve our facilities and ensure a more enjoyable experience for our guests, even during light rain. Regarding the surrounding area, we appreciate your observations. While the proximity to the Mattar MRT station offers convenience, we understand your concerns about the nearby pubs. We always prioritize the safety and comfort of our guests and will take your feedback into consideration for future improvements. We strive to provide comfortable accommodations at an affordable price, and we're glad to hear that you found value in your stay with us. Thank you once again for your feedback, and we hope to have the opportunity to welcome you back for another comfortable stay in the future. Warm regards, Elma Gregorios – elma.gregorios@accor.com Guest Relations Ibis Styles Singapore on MacPherson

Not for egg lovers

Примечание: Tripadvisor 3.0/5

548pierreo Реальные отзывы TripAdvisor

This is a 3-star hotel and while the room was ok, the $17.99 breakfast menu didn't include the choice of fried eggs or an omelette! Most of our group wanted them but we were met with "we have no egg station" (although a kind Indian chef sneaked me some with "only for you sir") You had the choice of watery tasteless scrambled eggs or hard boiled (with the emphasis on 'hard') eggs cooked till blue and tasteless... If you hate eggs, ibis is for you. But if you're an egg lover... go some where else!

Dear 548pierreo, Thank you for taking the time to share your feedback regarding your recent experience at our hotel. We sincerely apologize for the inconvenience you experienced with the breakfast options during your stay. We understand the importance of offering a variety of breakfast choices to cater to our guests' preferences, including options for egg lovers. We apologize that our current breakfast menu did not meet your expectations in this regard. Rest assured we will review our breakfast offerings with our team. We appreciate your constructive feedback, and we hope that despite this issue, you were able to enjoy the other aspects of your stay with us. We would be grateful for another opportunity to welcome you back and provide you with an improved experience. Warm regards, Elma Gregorios – elma.gregorios@accor.com Guest Relations Ibis Styles Singapore on MacPherson

Inexpensive, but slightly disappointing Singapore hotel

Примечание: Tripadvisor 3.0/5

537keitha Реальные отзывы TripAdvisor

We booked two rooms for two nights. One room was ready on our arrival; the other took a LONG time to be ready (well after the scheduled check-in time). The rooms were uncomfortably small, with no wardrobes. Breakfast was OK, but not as international as we had hoped. The reception area was small and often congested with people waiting to check in or check out. The hotel was within a reasonable distance from a Metro station, but there was very little else around the area.

Dear 537keitha, Thank you for taking the time to share your feedback following your recent stay with us. We are sorry to hear about the delay in having one of your rooms ready upon arrival and we regret any inconvenience this may have caused. Rest assured, we will review our processes to ensure that such delays are minimized in the future. We also apologize for the size of the rooms not meeting your expectations. We understand that space is important for our guests' comfort, and we regret any discomfort you experienced. We continuously strive to enhance our breakfast offerings to cater to the diverse preferences of our guests, and we will take your feedback into account as we review and refine our menu selections. We apologize for any congestion you experienced in the reception area. While we are conveniently located near a Metro station, we regret that the surrounding area did not meet your expectations. Nevertheless, we look forward to having you again in the near future in a more pleasant stay. Warm regards, Elma Gregorios – elma.gregorios@accor.com Guest Relations Ibis Styles Singapore Macpherson

WORST HOTEL IN SINGAPORE

Примечание: Tripadvisor 1.0/5

Positive A Реальные отзывы TripAdvisor

I recently stayed at Ibis MacPherson, booked through Agoda, and was disappointed with the experience. Initially, the promise of daily free shuttle bus services to Chinatown, Orchard, and Tai Seng, as stated on the Agoda website, influenced my decision. However, upon arrival, I discovered the shuttle service wasn't free as advertised. Instead, it required an additional payment of $35 per trip and was available only upon request. This discrepancy between advertised and actual services greatly inconvenienced my family, especially given the hotel's less-central location and the need to walk to transportation hubs in rainy weather without shelter. Adding to the disappointment was the unprofessional conduct of the reservation manager, GEM. Despite booking through Agoda, GEM insisted I had booked through Booking.com during a conversation that lasted a minute. Her behavior was unwarranted and reflected poorly on the hotel's customer service standards. Furthermore, GEM's false statement that my family declined offered transport, when they were actually asked to pay $35 per trip, is unacceptable. It's essential for Ibis to uphold integrity in its business practices, especially regarding advertised services. Such incidents, along with similar complaints on Google reviews, tarnish Accord's reputation and Singapore's tourism industry.

Dear Angela, We are deeply sorry to hear about your disappointing experience during your recent stay at Ibis MacPherson. Your feedback is incredibly important to us, and we sincerely apologize for any inconvenience or frustration you encountered. We understand the significance of accurate and transparent communication regarding hotel services, and we regret any confusion regarding the shuttle service. We apologize for the discrepancy between the advertised information on Agoda and the actual arrangements for the shuttle service. We also apologize for any inconvenience caused by the less-central location of the hotel and the lack of sheltered transportation hubs nearby, especially during inclement weather. Guest comfort and convenience are our top priorities, and we regret any shortcomings in this regard. Regarding the interaction with our reservation supervisor GEM, we extend our sincerest apologies for any miscommunication. We take pride in providing exceptional customer service, and we are disappointed to hear that this was not reflected in your interaction with one of our staff. We will address this issue with the utmost seriousness and take appropriate measures to prevent similar incidents from happening in the future. Your feedback regarding integrity in our business practices is duly noted, and we are committed to upholding the highest standards of honesty and transparency in all our dealings with guests. We appreciate you bringing these concerns to our attention, as it provides us with an opportunity to improve and better serve our guests. Should you decide to stay with us again, please do not hesitate to contact us directly, and we will ensure that your stay is nothing short of exceptional. Warm regards, Elma Gregorios – elma.gregorios@accor.com Guest Relations Ibis Styles Singapore Macpherson

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Другие интернет-пользователи оценили наш отель

  • 665 Отзывов 6.3/10 Расположение
  • 1 118 Отзывов 5.2/10 Номер
  • 868 Отзывов 6.3/10 Сервис
  • 32 Отзывов 7.8/10 Интернет
  • 512 Отзывов 5.8/10 Чистота
  • 330 Отзывов 6.8/10 Завтрак
  • 207 Отзывов 5.5/10 Еда
  • 156 Отзывов 8.5/10 Бассейн

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