Sofitel Харбин 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.4/5 Отзывов: 27

Гарантия
лучшей цены
Sofitel Харбин - Image 1
Sofitel Харбин - Image 2
Sofitel Харбин - Image 3
Sofitel Харбин - Image 4
68 Ganshui Road, Xiangfang District, 150090 ХАРБИН, Китай

Описание

Особенности отеля

  • Отель находится в правительственном районе, недалеко от площади Wanda Plaza и парка Сянцзян.

  • Центральная улица, парк Sun Island, собор Айя-София и Парк тигров.

  • Международная, китайская (северо-восточная) и японская кухни.

  • Комфортный отдых в номерах с кроватями Sofitel MyBed.

  • Комфортный отдых в номерах с кроватями Sofitel MyBed.

Наши номера

Расположение отеля

Sofitel Харбин

68 Ganshui Road, Xiangfang District
150090 ХАРБИН
Китай

GPS:45.740552, 126.678908

Телефон
Факс +86 451 8233 1818

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Можно с животными
  • Трансфер
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Обслуживание в номере

Отзывы наших гостей

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Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.4/5  Отзывов: 27

Рейтинг TripAdvisor  5.0/5  Отзывов: 1 888

Amazing Sofitel Hotel Harbin

Примечание: Tripadvisor 5.0/5

kevindmorgan7109 Couples - Реальные отзывы TripAdvisor

Being in a foreign country can be stressful, but the staff of the Sofitel was absolutely amazing. From the moment I arrived to the day I left, the staff was very helpful, understanding, and warm. Each day, the breakfast buffet was a very high-end buffet with so many choices, both Western and Asian selections. In the evening, there was a happy hour that provided a very nice selection of foods and alcoholic selections that were included. The hotel amenities (pool, spa, workout facility where state of the art. And the rooms were absolutely amazing. Our room was a club suite room which had over 900 sq.ft. there were 1.5 bathrooms, living room, and separate bedroom. The hotel was absolutely beautiful, with many attractions and foid choices with immediate walking distances. Overall... it was an amazing experience. If ever in Harbin I highly recommend this hotel.

Nice.

Примечание: Tripadvisor 5.0/5

A8241NHkimh Friends getaway - Реальные отзывы TripAdvisor

Thanks to Wang Ying, director of the housekeeping department, for her warm service and timely cleaning of the room.The room is very comfortable to live in and feels like home. Very happy trip to Harbin.

Bonjour guest， We very much appreciate your comments regarding your stay at the Sofitel Harbin. I am Lisa guest experience manager，It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Warm Welcome in Harbin in Winter

Примечание: Tripadvisor 5.0/5

R1218AFpetera Семьи - Реальные отзывы TripAdvisor

We spent Xmas in Sofitel Harbin and had a fabulous break. Everything was great, from the hotel limo pick-up at the airport, to the welcome on arrival, our terrific room, the hospitality in the Club Lounge, the breakfast and the joyful Xmas Dinner, complete with Santa wearing a protective mask. Everyone knows that Harbin in the winter is really cold, but the warmth of the welcoming staff could not have been better. To name staff is difficult because I can't remember all of the names, but among them special thanks to Lydia who generally looked after us, Sybil in the Club Lounge, Guilio at breakfast and the driver who drove the airport limo as well as the bus to the Ice Festival. There's a terrific park opposite the hotel that was covered in fresh snow throughout our stay and which has an excellent walking track as well as lots of family activity playing in the snow. The Ice Festival was sensational, and a fast train day trip to the snow resort of Yabuli was also memorable. Top marks to the hotel, the staff and to the sights of Harbin. Our 2020 Xmas was one to remember.

Dear guest, Greeting from Sofitel Harbin. We very much appreciate your comments regarding your stay at the Sofitel Harbin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa Guest Experience Manager Sofitel Harbin gem@sofitelharbin.com

Perhaps a 4 Star

Примечание: Tripadvisor 3.0/5

Kelvin G Семьи - Реальные отзывы TripAdvisor

Had recently been to the Xian Sofitel so had expected something similar but sadly not. Overall suited what we need and first impression was great with Santa greeting us at the entrance. Rooms were nice although we'd booked 2 rooms as we were a family of 5 but one room stunk of smoke so we had to move. Thankfully they acted reasonably quickly. Breakfast was solid without being delightful pretty standard fare dominated by Chinese cuisine. Might go back if I was in Harbin next time.

Bonjour guest, Greeting from Sofitel Harbin. Thank you for taking the time to tell us about your experience at the Sofitel Harbin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lisa Guest Experience Manager Sofitel Harbin gem@sofitelharbin.com

Dr

Примечание: Tripadvisor 3.0/5

C8735IBlucaf Семьи - Реальные отзывы TripAdvisor

I have found a bit strange that the VIP lounge closes at 8 pm at night. The offered drink at the lobby bar is only coffee or soft drink. After long negotiation, we managed to have two glasses of wine. When I asked for some ice (warm wine) the attendant told rat the bar was closing at 9 pm. It was 9.09 ... I think such a level of hotel, with many international customers coming for the ice festival, should consider to have a more user-friendly service ... By the way... we have a platinum membership ... PS. The arrival at the airport was also difficult. Taxi drivers did not want to take us to the hotel. We had to negotiate with people not really willing to talk to us ...

Bonjour, Thank you so much for your suggestion, and we apology for your inconbenience. The hotel management take a action immediately, now our Glam Bar opening time change to 9:00-23:00, I hope that we have a chance to meeting you agian. Best Regard Lisa Guest Experience Manager

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Другие интернет-пользователи оценили наш отель

  • 869 Отзывов 9.7/10 Расположение
  • 1 216 Отзывов 8.8/10 Номер
  • 2 159 Отзывов 9.6/10 Сервис
  • 6 Отзывов 5.6/10 Интернет
  • 523 Отзывов 9.6/10 Чистота
  • 397 Отзывов 8.7/10 Завтрак
  • 20 Отзывов 10/10 Напитки

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