Отель Phoenix Hotel Yogyakarta - MGallery 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.3/5 Отзывов: 59

Гарантия
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Отель Phoenix Hotel Yogyakarta - MGallery - Image 1
Отель Phoenix Hotel Yogyakarta - MGallery - Image 2
Отель Phoenix Hotel Yogyakarta - MGallery - Image 3
Отель Phoenix Hotel Yogyakarta - MGallery - Image 4
Jl Jenderal Sudirman 9, 55233 ДЖОКЬЯКАРТА, Индонезия

Описание

Особенности отеля

  • Удобное расположение в центре, рядом вокзал Тугу и легендарная торговая улица Малиоборо.

  • Номера с балконом и видом на великолепный бассейн.

  • Бесплатные мероприятия: мастер-класс по традиционной медицине джаму, йога, экскурсия по отелю.

  • Безлимитный бесплатный WIFI.

  • Уникальный процесс регистрации с приветственным напитком и традиционными местными закусками.

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Расположение отеля

Отель Phoenix Hotel Yogyakarta - MGallery

Jl Jenderal Sudirman 9
55233 ДЖОКЬЯКАРТА
Индонезия

GPS:-7.782697, 110.368393

Телефон
Факс +62 274 566856

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Трансфер
  • Ресторан
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Обслуживание в номере

PAPRIKA

Located next to the swimming pool, in an open-air courtyard. Indonesian, Chinese and Western cuisine are available.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.3/5  Отзывов: 59

Рейтинг TripAdvisor  4.5/5  Отзывов: 4 404

Nice heritage hotel but service needs improvements.

Примечание: Tripadvisor 3.0/5

Yanhuai Friends getaway - Реальные отзывы TripAdvisor

This hotel built in 1918 somewhat reminds me of Raffles Hotel in Singapore, a lot of the colonial architecture feel. And balcony also reminds me of the buildings in Paris or Barcelona. So that’s the charm. But the rooms are very dated. The toilet is awful and the flush doesn’t work very well where we can hear water flowing for long time. My wife complained of a stench. Personally while I like the colonial style balcony I felt there is not much privacy sitting there as the neighbour is sitting right there next door smoking into me. But I am somewhat disappointed with the service, alot of it I noticed could also be traced to poor service training and language proficiency. When we checked in, we gave our personal details like passport to the reception. She gave us one key and we thought we are home. And then when we were going out , the lady asked us to go over and said we haven’t paid for the hotel room. We usually pay at the end of the trip and was wondering what is the rush. The next morning, when I went for breakfast, the staff said there was no deposit on our account and I couldn’t sign the bill to the room. I later went to counter and updated the staff and she took a deposit. However over the few days whenever we tried to sign the bill to the room, they would not trust us and have to check with the front counter each time. That said, the breakfast spread is very generous and value for money. But some of service staff appear to have difficulty communicating in English . They appear to have little exposure to foreign tourists. Also, service is generally slow. On our last night at dinner, our food came quite late and they served us three plates with steak with the wrong blunt knives. When we asked for steak knife, the waiter came back with only one instead of three . When my wife ordered a red wine, the waiter came with an empty wine glass and no wine. We waited and the wine didn’t come. We realised he thought we only want an empty wine glass which is strange . My friend ordered a rare steak and it came well done. The steak were so so. While the menu at restaurant has good spread of choices , the food was generally average. The only great thing about the hotel is the smallish batik shopping corner which offers some nice clothes. But overall, I find the quality of the room and service not great. I definitely won’t be coming back.

Colonial and Indonesian mix

Примечание: Tripadvisor 4.0/5

MarkhamJulson Деловые путешественники - Реальные отзывы TripAdvisor

If you like mix of colonial with Indonesian flavor, this is your hotel. The hotel is a bit rustic and old, thus beautiful decorating, rooms are okay but old fashioned. Hotel has nice pool area and ok gym. Also, spa with massage is there. Breakfast buffet has nice selection but my disappointment was cold food even if I was one of the first at the breakfast. Hopefully they will better in this.

Our Wonderful April Yogjakarta holiday stay!!!

Примечание: Tripadvisor 5.0/5

Aidah S Реальные отзывы TripAdvisor

We booked at Phoenix Hotel for 3 nights. We arrived on 20 April 2024, checked in very late about 2am. Front desk was very helpful. Our first night room, the room toilet's flush system was not very good so we requested for a change of room. The hotel was very kind to accommodate the room change. We were also very happy with the breakfast selection and the service staff Shendy was friendly and helpful. We will definitely consider this hotel for our next trip.

Dear aidahs2023, We are delighted and proud to read your satisfaction after staying with us. Your comments are very much appreciated by the team who is honored to have served you well. We look forward to your next visit to Yogyakarta. All the team will be pleased to serve you another wonderful stay experience only at The Phoenix Hotel Yogyakarta. Thank you. Sincerely Yours, Rulvastina Randy General Manager

A beautiful old hotel with all the right touches.

Примечание: Tripadvisor 5.0/5

Susan S Couples - Реальные отзывы TripAdvisor

Beautiful old hotel, with many special touches. Our suite was lovely. Big bathroom with tub & lovely amenities.Dining areas were grand…so many stations for food from all over the world. Lots of meal options. A gorgeous pool. Used the spa for massages.

Dear Susan S, We are always pleased to receive feedback like yours that fully trust us to accommodate your needs during your trip to Yogyakarta. We aim to deliver exceptional services to our guests and the bubble you have given us is much appreciated. We are grateful we could reach the most satisfaction of a staying experience in our beautiful heritage hotel from your wonderful compliments in your review. We definitely look forward to welcoming you back for your next visit to The Phoenix Hotel Yogyakarta. Sincerely Yours, Rulvastina Randy General Manager

Fantastic hotel

Примечание: Tripadvisor 5.0/5

Jim D Реальные отзывы TripAdvisor

This is a fantastic hotel and a wonderful introduction to Indonesia. We had a very comfortable pool overlook room for 4 nights and very much enjoyed returning each night to the hotel for a swim and to our comfortable room. The included breakfasts were a highlight - we particularly liked the wide range of food, particularly Indonesian food, available. Further the staff were happy to guide us on how the locals eat the food and how to mix the various tonics. The staff were also happy to fill our drink bottles for our days exploring Jogja. The hotel is well located - close to the airport rail station and there are banks with ATM machines close by.

Dear JimD159, We are grateful to receive your lovely review. It is wonderful to read you have had a great time with us. A big thank you for your valuable feedback and compliments, they are very motivating for the entire team. We are happy to see you enjoyed your stay and appreciate all our services. We aim to always give a distinctive experience to our guests. Once again, thank you, and hopefully to see you again soon in our beautiful heritage hotel; The Phoenix Hotel Yogyakarta. Sincerely Yours, Rulvastina Randy General Manager

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 314 Отзывов 9.3/10 Расположение
  • 726 Отзывов 7.5/10 Номер
  • 907 Отзывов 8.8/10 Сервис
  • 23 Отзывов 7.6/10 Интернет
  • 419 Отзывов 8.5/10 Атмосфера
  • 410 Отзывов 8.3/10 Удобства
  • 345 Отзывов 8.6/10 Чистота
  • 333 Отзывов 8.8/10 Завтрак

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