Novotel Ганновер 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.5/5 Отзывов: 2 487

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Описание

сертифицированный отель ALLSAFE

Особенности отеля

  • Отель расположен совсем рядом с парком Айленрид

  • Сертификат Green Key

  • Исторический зал с паровой машиной может быть использован для проведения мероприятий

  • Прямой доступ к общественному гаражу. Стоимость парковки для гостей отеля - 7 евро в сутки

  • Расположение в центре города. Прекрасный вариант для исследования города

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Расположение отеля

Novotel Ганновер

Podbielskistrasse 21/23
30163 ГАННОВЕР
Германия

GPS:52.390268, 9.753371

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Можно с животными
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

NOVO² RESTAURANT

The spacious restaurant offers dishes from around the world in air-conditioned surroundings. It can seat up to 150 guests and is open daily from 6.30 am to 9.30 pm. Come and sample our culinary delights and exquisite wines.

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Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.5/5  Отзывов: 2 487

Рейтинг TripAdvisor  4.0/5  Отзывов: 872

stay at Novotel, Hannover

Примечание: Tripadvisor 4.0/5

Travel63040789768 Реальные отзывы TripAdvisor

My stay at Novotel, Hannover from 16th Sept till 22nd Sept 2023 was excellent, The staff was courteous and welcoming. Special thanks to Ms. Vanessa Fiestelmann from Front Office Agent, who was very kind and helpful. Took great care of me during my stay at the hotel. I wish her all luck in her career and endeavours. Looking forward for my next trip to stay at Novotel, Hannover.

Dear Travel63040789768, Thank you so much for your brilliant feedback following from your stay with us at the Novotel Hannover. I am so pleased you enjoyed your visit, and I will pass on the special thank you to Ms. Fiestelmann. It is a great motivation for her and the rest of the team. I hope very much we will have the chance to welcome you back again soon! With kind regards, Johnna Schön, Guest Relation Managerin

Bad experience

Примечание: Tripadvisor 1.0/5

Kathrine W Реальные отзывы TripAdvisor

We went for a 50 year bday...what a mistake..we had been 2 x and I especially chose this hotel on the way to Denmark because i knew it..arrived in hotel late...got a room on 1 st floor no airco and fridge not working. Called reception. Answer: our technical team hasn't reported anything.. airco working fine...my answer : but I am telling u it doesn't work...1 collegue came to say come to reception and chg room this colleague very friendly. second person saying ur room is fine....we go down and got the most unfriendly and rude receptionist I have ever met. I have worked in several hotels as a receptionist so I know really well what this work is all about..but this guy...I reserved this hotel making a detour on our route to Denmark but had I known I would never have done this I paid for a superior room..no airco no fridge..was transferred with rolling eyes and shaking head into room with huge lump of hair on floor dirty bathroom glass and had to go back to rude receptionist to get bed done for my child who had just had operation and wasn't feeling well..we have been staying in a lot of Novotel hotels..london paddington Hammersmith hannover brussels...but this leaves a very bad experience and I am so sad I chose this hotel for such a special occasion.

Dear 994kathrinew, Thank you for your review following your recent stay at the Novotel Hanover. I am very disappointed to read that your stay with us was less than satisfactory, especially when celebrating a special occasion. We recognize and appreciate our loyal customers and always try to ensure that the quality of their stay increases as we become familiarized with their preferences and needs. Unfortunately, on this occasion, this was not achieved and I am deeply apologetic for this. Especially the receptionist you meet at night. I can only apologies for his behavior. On behalf on the Novotel Hannover, thank you for choosing to celebrate with us and we really hope to welcome you back in the near future so that we are able to restore your faith in us. With kind regards, Johanna Schön, Guest Relation Managerin

Good but

Примечание: Tripadvisor 4.0/5

Mike E Couples - Реальные отзывы TripAdvisor

Good, one of our favourite hotels but...great to be recognised and given a suite upgrade, but Aircon wasn't adequate in 801 meaning a very hot and uncomfortable stay. Were provided with a fan but obviously not the same. Parking isn't owned by the Hotel and 30 Euros per night was the highest we paid across 4 countries in our 14 days of travel.

Dear Mike E, Thank you very much for taking the time to share your thoughts on your recent experience with us. I am happy to read, that we are one of your favorite hotels. Great, that you liked the suite upgrade. Due to the very unusual long hot temperature at the moment, our Aicon is struggling. Don't wait too long to come see us again. With kind regards form Hanover, Johanna Schön, Guest Relation Managerin

Clean hotel

Примечание: Tripadvisor 4.0/5

gizemdogandr Friends getaway - Реальные отзывы TripAdvisor

Location is perfect. You can walk to City center 1-2 minutes. Hotel so clean and cute. For hannover trip , you may prefer novotel suites. There is a large table in room i think this is so useful. İn morning free coffee and cake also good thing…..

Liebe gizemdogandr, many thanks for your feedback. Our Novotel in in the 'List' and the walk to the city is 15-20 minutes. I think you might mean the Novotel Suites close to the station. We hope, to welcome you again to one of our hotels in Hanover. With kind regards, Johanna Schön, Guest Relation Managerin

Good one night stay

Примечание: Tripadvisor 4.0/5

caroundtheglobe Couples - Реальные отзывы TripAdvisor

Great location and staff speak english. The rooms are very large with a stunning view of Hannover city. Buffet breakfast is expensive and doesnt really lead up to the hype. The dinner menu at the restaurant is very limited and also quite expensive. The wifi is good, and they have a range of snacks/toiletries and other goods in the lobby. Hotel is styled very nicely and the rooms are very quiet and personal. They even left us a pair of slippers and a robe each. Hotel is very close to a grocery store (REWE) just around the corner. You have to pay for the parking and the machine requires cash so be careful here if youre parking on site.

Dear caroundtheglobe, thank you for choosing us for your stay in Hanover and for having taken the time to complete our review. I am glad you had an enjoyable stay with us. We truly appreciate your great comments, to our staff and the rooms. You are right, the view from the executive rooms a stunning. Looking forward to the pleasure of welcoming you back in the near future. With kind regards, Johanna Schön, Guest Relation Managerin

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Другие интернет-пользователи оценили наш отель

  • 805 Отзывов 8.4/10 Расположение
  • 1 355 Отзывов 7.1/10 Номер
  • 1 123 Отзывов 9/10 Сервис
  • 20 Отзывов 5.8/10 Интернет
  • 816 Отзывов 9.2/10 Завтрак
  • 659 Отзывов 5.9/10 Комфорт
  • 570 Отзывов 6.6/10 Чистота
  • 256 Отзывов 4.2/10 Соотношение цены и качества

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