Sofitel Agadir Thalassa sea & spa 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.5/5 Отзывов: 410

Гарантия
лучшей цены
Sofitel Agadir Thalassa sea & spa - Image 1
Sofitel Agadir Thalassa sea & spa - Image 2
Sofitel Agadir Thalassa sea & spa - Image 3
Sofitel Agadir Thalassa sea & spa - Image 4
Baie des Palmiers, Cité Founty P5, Secteur touristique, 80010 АГАДИР, Марокко

Описание

Особенности отеля

  • Отель с видом на океан и частным пляжем

  • Центр талассотерапии: краткие и длительные курсы лечения, в том числе для коррекции фигуры

  • Гостям предоставляются: оборудование Iyashi Dome, Watermass, продукция Thalassa Sea & Skin

  • Автостоянка и бесплатный WIFI

  • Ежедневная программа оздоровления: йога, кросс-тренинг и фитнес-бокс

Наши номера

Расположение отеля

Sofitel Agadir Thalassa sea & spa

Baie des Palmiers, Cité Founty P5, Secteur touristique
80010 АГАДИР
Марокко

GPS:30.3927, -9.597191

Телефон
Факс +212 5283-88001

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Трансфер
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Обслуживание в номере

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.5/5  Отзывов: 410

Рейтинг TripAdvisor  4.5/5  Отзывов: 3 641

Overall, we had a great time in this hotel we will definitely come backOverall, we had a great time in this hotel ⭐️⭐️⭐️⭐️⭐️👍🏻

Примечание: Tripadvisor 5.0/5

Alan D Семьи - Реальные отзывы TripAdvisor

Staffs in the Sofitel, hotel, five star all are very good and very welcoming, all of them specially: Rabab , Muhamed , Muhamed ,mariam , Fatima Hussain,sabah, rashid,khadeja, Abida. They were very helpful multi language speaking. And, always respectful, made us very welcome. It’s a place we will definitely come back. Alan dilshad

Dear Guest, Thank you so much for taking the time to rate our hotel. Your feedback is highly valued. Best regards, Guest Relation Team

Not a 5 star

Примечание: Tripadvisor 3.0/5

John D Реальные отзывы TripAdvisor

This is not a 5 star hotel. Its very expensive to buy anything there.No real restaurants there.Rooms ok.Would not stay there again. Staff not helpful. Ooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo

Dear John , Thank you for sharing your feedback with us. We regret to hear that your experience at our hotel did not meet your expectations and that you did not find it to be a five-star establishment. We apologize for any inconvenience you experienced due to the pricing of amenities and the lack of real restaurants on-site. Your comments regarding the rooms and the unhelpfulness of our staff are duly noted, and we sincerely apologize for any disappointment caused. Your feedback is invaluable to us as we continuously strive to improve our services and facilities. We will address your concerns with our team to ensure that we provide a more satisfactory experience for our guests in the future. We understand your decision not to stay with us again, but we hope you might reconsider in the future. Should you decide to give us another chance, please reach out to us directly, and we will do our utmost to make your stay more enjoyable. Once again, thank you for taking the time to share your thoughts with us, and we wish you the best in your future travels. Warm regards,

Worst experience ever

Примечание: Tripadvisor 1.0/5

Sebastian L Реальные отзывы TripAdvisor

This hotel does not like Americans. I reserved the best suite they had and they put me in a room with no ac. After calling 4 times and waiting 8 hours to have it fixed they kept telling me to have patience that it would work. Finally I had to get upset and make them move my room. To which they downgraded me and would not help me. The next day I wasted the entire morning and afternoon trying to fix the situation only to get nowhere and be standing in the lobby with all my luggage for most of the afternoon. Definitely do not come to this hotel.

Dear Sebastian , We are truly sorry to hear about your experience at our hotel, and we apologize for any inconvenience you faced during your stay. It's disheartening to learn that we fell short of meeting your expectations, especially regarding the air conditioning issue and the lack of prompt resolution from our team. Your comfort and satisfaction are paramount to us, and we deeply regret that we were unable to provide you with the level of service you deserve. Your feedback is invaluable, and we take it seriously as we strive to improve our services and processes. We encourage you to reach out to us directly to discuss your stay in more detail so that we can address the situation as best as we can. We hope for the opportunity to regain your trust and to provide you with an exceptional experience during any future visits. Thank you for sharing your feedback with us and for your valuable time. Best regards

Terrible Restaurant Food. Lovely hotel.

Примечание: Tripadvisor 4.0/5

123Pedant Реальные отзывы TripAdvisor

Lovely hotel. Beautiful gardens and attentive staff. A lot of building work going on to update the hotel. We had one of the worst meals of our holiday in the hotel bar restaurant. Tempura prawns with their guts still in (nobody wants to eat prawn poo) and no potatoes (specified on the menu). When we asked the waiter who appeared to be in charge he tried to lie and say the dish didn’t come with potatoes. He then disappeared behind the bar and left it to a junior member of staff to deal with. Shine, the young waiter, was delightful. He was friendly and efficient every day of our holiday and appeared truly embarrassed by our prawn fiasco. He was left to deal with our complaints while the more senior members of staff hid behind the scenes.

Dear Guest, We thank you for sharing your experience with us. We are delighted to learn that you found our hotel charming with beautiful gardens and attentive staff. However, we are deeply sorry to hear that your restaurant experience did not meet your expectations. We take your feedback very seriously, and we sincerely apologize for any inconvenience you may have encountered. Your comments regarding the food quality and service will be immediately forwarded to our management team for review and improvement. We are pleased to hear that Shine was able to make your stay more enjoyable with his friendly and efficient attitude. We apologize for the circumstances that tarnished your experience and will do our utmost to improve. We hope to have the opportunity to welcome you again in the future to provide you with a much more enjoyable experience. Best regards,

Luxurious stay

Примечание: Tripadvisor 4.0/5

Kai W Couples - Реальные отзывы TripAdvisor

We had a short but luxurious stay at this beautiful resort. Everything is really taken care of. I used my suite night upgrade here without any hesitance and got a beautiful spacious suite with terrace. I loved the sofitel-vibe through the resort. The breakfast was good too. However no 5 stars for me because of the following: *AC was not working in the suite *Toilet was leaking and the door could not be locked *The biggest issue for me was an employee straight up walking into out room, without knocking or anything, to check the minibar. This felt quite unsafe for my and my wife…. Hopefully these points are incidental as the rest of the resort was beautiful.

Dear Guest, Thank you so much for taking the time to rate our hotel. Your feedback is highly valued. Best regards, Guest Relation Team

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 281 Отзывов 9.1/10 Расположение
  • 434 Отзывов 6.7/10 Номер
  • 943 Отзывов 8.6/10 Сервис
  • 175 Отзывов 8.8/10 Бассейн
  • 174 Отзывов 6.2/10 Чистота
  • 145 Отзывов 9.6/10 Пляж
  • 125 Отзывов 8.4/10 Завтрак
  • 90 Отзывов 2.8/10 Соотношение цены и качества

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