Mercure Алжир Аэропорт 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 3.7/5 Отзывов: 800

Mercure Алжир Аэропорт - Image 1
Mercure Алжир Аэропорт - Image 2
Mercure Алжир Аэропорт - Image 3
Mercure Алжир Аэропорт - Image 4
Route de l'université BP 12, Cité 5 juillet Bab Ezzouar, 16110 Алжир, Алжир

Описание

Особенности отеля

  • Всего в 5 минутах от международного алжирского аэропорта

  • Бесплатный WIFI на всей территории отеля

  • Бесплатная большая автостоянка

  • Бассейн и огромный сад, фитнес-зал

  • Павильон, вмещающий до 600 человек

Наши номера

Расположение отеля

Mercure Алжир Аэропорт

Route de l'université BP 12, Cité 5 juillet Bab Ezzouar
16110 Алжир
Алжир

GPS:36.714025, 3.19595

Телефон
Факс +213 21 99 34 00

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Бассейн
  • Парковка
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Обслуживание в номере

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Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  3.7/5  Отзывов: 800

Рейтинг TripAdvisor  4.0/5  Отзывов: 1 701

No aircon at this hotel in March-April-May

Примечание: Tripadvisor 2.0/5

Paul S Реальные отзывы TripAdvisor

We picked this hotel on advice of our local travel agent because it's located nearby a shopping center. We planned to stay there for 2 nights. Check in went smoothly. The front desk ladies were nice. When we entered the room, it's hot. Tried the aircon button, nothing. Called the front desk, they sent a housekeeping lady who explained in somewhat limited English that the hotel aircon is off so we had to open the windows. WHAT??? We talked to the front desk about it and they said, "If after returning from your tour the room is still hot, we'll change the room". Off we go on our tour. When we returned, sure enough the room was still hot . They had a new shift at the front desk and they knew the issue, so they helped us find another room. Three rooms later, now they put us in a suite, we thought it was not as hot as the previous 3. All this time, a front desk staff took us around to check all the rooms. Later the Duty Manager called and explained that for the months of March-April-May the hotel's central aircon is switched off. Why? The management's policy. WHAT??? We're tired so we settled but couldn't sleep that night, the room was too warm for us. Opening the windows didn't help a bit. The room was depressingly dark, not enough lighting. The furniture was old and the leather on the sofas is already torn. Reminds me of cheap motel, certainly not a Mercure. Bathroom lacked of good lighting. Entering the bathtub is dangerous due to its weird design and position. throughout of this the hotel staff did their best to make us feel comfortable, they were really understanding and helpful but can't do nothing about the aircon. Their gym, on the other hand, was well-lit, cool enough and had complete equipment. First thing in the morning we spent calling nearby hotels, including the nextdoor Marriott Bab Ezzouar, and asked if their aircon was also switched off. Answer: "No, ours is on!". After a sad breakfast with very limited menu, we checked out and moved to next door Marriott where we were given a beautiful and cool room.

Reclamation about the unprofessional and the disrespect of the reception team

Примечание: Tripadvisor 1.0/5

Happiness44288198980 Семьи - Реальные отзывы TripAdvisor

im writing this reclamation because of the unprofessional treatment in the reception, when i was doing my check out in the reception i asked for invoice for my society the woman working there (Mounia) refused by saying "3lach ma gotlich mn kbal? than i asked for navette to take me to the aeroport she said that it's not available now and you have to wait for an hour i said that my mother is sick if there is a special navette she answered me without politeness and respect.

The worst Mercure ever visited

Примечание: Tripadvisor 2.0/5

438fabriziom Деловые путешественники - Реальные отзывы TripAdvisor

I don't enjoy writing negative reviews, but I can't help but show my disappointment. Let's start from the beginning. The hotel has a free shuttle service to/from the airport. This is a plus, even if it only runs every hour. One shuttle per hour. Arriving in the hall the structure did not seem bad. A building of at least 13 floors, piano bars, restaurants... apparently everything seemed normal. The clerk tells me that they don't accept American Express and this is not good in a 4 star or even 5 star hotel as advertised on booking.com. I go up to my room, room 923. The front door could already predict what awaited me. Old and poorly maintained room, slippers not present, the liquid soap didn't work and I had to wash my hair with shampoo, power socket in the room not present and the one in the bathroom couldn't even charge the phone. I had to unplug the water kettle and use that socket. I tried to move the bedside table and behind it I found hundreds of electrical wires placed haphazardly, with the electrical tubes visible. I won't tell you about the old carpet, dirty and full of stains. The toilet was 30 centimeters from the floor, it was very low. A real disaster. Positive note was the double bed and we slept well. The breakfast was sufficient, nothing exceptional but it could do. The hotel staff were friendly and professional. Unfortunately for the exorbitant price paid (120 euros), I expect much more. They won't have the pleasure of seeing me in that hotel again.

Mercure des mercure

Примечание: Tripadvisor 5.0/5

Ghilase B Реальные отзывы TripAdvisor

Gréât hôtel and gréât staff, loved thé old vintage style of rooms and service, repas loved also thé berberic front office. Shuffle bus to air port is gréât and availabal rach hour 24h 7 on 7, also gréât postioning, la very near to hé airport 🫶💕

One if the loveliest mercure hotel

Примечание: Tripadvisor 5.0/5

Getaway04381043342 Реальные отзывы TripAdvisor

The reception was very welcoming. Positioning of the hotel is fantastic for those who wants to be near the airport, plus there's a free shuffle bus to it each hour for 24h. My room had a cosy and a vintage vibe, and the housekeeping staff was on point

Monsieur, Nous vous remercions pour vos commentaires suite à votre séjour au Mercure Alger Aéroport. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs Tahar Makhlouf Guest Relation Manager

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Другие интернет-пользователи оценили наш отель

  • 324 Отзывов 9.5/10 Расположение
  • 687 Отзывов 4.1/10 Номер
  • 1 299 Отзывов 8.7/10 Сервис
  • 26 Отзывов 6.7/10 Интернет
  • 345 Отзывов 4.9/10 Чистота
  • 310 Отзывов 4.6/10 Атмосфера
  • 235 Отзывов 5.2/10 Комфорт
  • 169 Отзывов 6.6/10 Завтрак

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