Mercure Нюрнберг Мессе Конгресс-отель 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.2/5 Отзывов: 951

Mercure Нюрнберг Мессе Конгресс-отель - Image 1
Mercure Нюрнберг Мессе Конгресс-отель - Image 2
Mercure Нюрнберг Мессе Конгресс-отель - Image 3
Mercure Нюрнберг Мессе Конгресс-отель - Image 4

Описание

Особенности отеля

  • Отель в зеленом квартале, рядом с парком с беговыми дорожками

  • Выставочный центр Nuremberg и стадион/арена расположены в пешей доступности

  • Стильный ресторан и бар с большой террасой

  • 15 минут до центра города на метро

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Расположение отеля

Mercure Нюрнберг Мессе Конгресс-отель

Muenchener Str.283
90471 НЮРНБЕРГ
Германия

GPS:49.424007, 11.106656

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Можно с животными
  • Ресторан
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено

TANGRAM

Блюда мировой кухни в элегантном современном ресторане Tangram. Насладитесь видами с террасы в окружении зелени. Обратите внимание, что часы работы могут меняться в зависимости от текущей ситуации.

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Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.2/5  Отзывов: 951

Рейтинг TripAdvisor  4.0/5  Отзывов: 416

Good stay

Примечание: Tripadvisor 4.0/5

U2985WMstefanon Деловые путешественники - Реальные отзывы TripAdvisor

Good hotel, nice room and bathroom, cleaned, just outside the city; located a 10' walk from the underground that leads you easily to the city center. Lack of lights outside the entrance stairs. Private parking slot

Dear U2985WMstefanon, thank you for the good review. We are happy that you enjoyed your stay and hope to welcome you again soon. Sincerely, Anja Bach Assistant General Manager

Worst service EVER

Примечание: Tripadvisor 1.0/5

808nerminek Семьи - Реальные отзывы TripAdvisor

Worst service and customer service EVER Not recomended at all....will never ever stay with mercure hotels chain again because of this terrible mercure hotel!!!!!! Really disappointed Not a 4 stars hotel at all

far from center

Примечание: Tripadvisor 3.0/5

karen and don g Couples - Реальные отзывы TripAdvisor

The hotel was good and located in a beautiful park on a lake. However, the location is far from everything except the rally grounds. Unless you have a car or are planning or use taxis this location is very inconvenient. Our room was clean and quiet.

Dear goneAlberta, thank you for the review. We are glad you enjoyed your stay and hope to welcome you again. Best regards. Anja Bach Assistant General Manager

Great two night stay!

Примечание: Tripadvisor 5.0/5

553elissas Семьи - Реальные отзывы TripAdvisor

We enjoyed our stay. Three of us had a large room with three twin beds. And the wonderful vroom vroom alarm clock. No problem! That's why everyone stays there! We had a good dinner there, and good breakfast. And Lucia, the Italian chicken place across the road was great too! Only small complaint is the bathroom has no door for privacy.

Unfortunately a big disappointment, no 4 stars at all.

Примечание: Tripadvisor 2.0/5

Hanca44 Couples - Реальные отзывы TripAdvisor

I start with the positive things. The staff at check-in and breakfast was really nice and helpful. Also the breakfast itself was tasty and fresh, with a variety of pastry, vegetables, fruits, cheese etc. Coffee very good. But. Too cold everywhere. In the breakfast room and mostly in the hotel room. When we arrived, we turned the heating on, but later in the evening, when we came back from the rain outside, the room was still cold and at ca. 10pm, the heating stopped working. So during the whole night we had to wear warm clothes for not to get cold. Also when you step to the floor in the bathroom, you need to have slippers. The other thing - sorry, but really disgusting (see the pic below) - is the bed heading. It's made of the artificial leather and it'scraped, greasy, sticky and smelly. At arrival covered with pillow. After all this, we decided to leave one day earlier as planned before. And at check-out, we were just told that they know about the issue and they are about to repair it. No sorry, no refund, no compensation. Neither the parking fee at least (10 eur/24 hours, 6eur for Accor members). As I am former Accor employee and member as well, I'm pretty sure I'll choose another hotel to stay in Nürnberg next time.

Dear Hana F44, thank you for taking the time rating your stay at Congress Hotel Mercure Nuremberg. I am sorry that your experience did not meet your expectations. We are happy that you enjoyed our breakfast and we will pass on your feedback to our team. At Mercure we strive to provide a superior service experience for every customer, so it is a pity we found out about your problems afterwards. We would have gladly taken care of it on site and would have offered you a different room. The issue regarding the heating in your room was reported to our maintenance manager and we are taking the appropriate measures to address the problem and prevent future occurrence. Unfortunately we cannot understand your comment regarding a refund, since no refunds can be made on complementary voucher, as there is no monetary value here. Thank you again for your comments. Sincerely, Anja Bach Assistant General Manager

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Другие интернет-пользователи оценили наш отель

  • 384 Отзывов 9.2/10 Расположение
  • 623 Отзывов 6.1/10 Номер
  • 553 Отзывов 8.9/10 Сервис
  • 18 Отзывов 6/10 Интернет
  • 360 Отзывов 8.5/10 Завтрак
  • 321 Отзывов 5.4/10 Чистота
  • 309 Отзывов 6.1/10 Комфорт
  • 184 Отзывов 5.6/10 Еда

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