Novotel Лион Брон Еурэкспо 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.1/5 Отзывов: 1 616

Novotel Лион Брон Еурэкспо - Image 1
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Описание

сертифицированный отель ALLSAFE

Особенности отеля

  • В тариф включено пользование открытым бассейном

  • На открытом воздухе имеется зона для петанка, стол для настольного тенниса и игровая площадка

  • Ресторан Gourmet Bron с большой солнечной террасой

  • Летом по выходным ресторан работает с 18:00

  • Бесплатная частная охраняемая автостоянка

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Расположение отеля

Novotel Лион Брон Еурэкспо

260 Avenue Jean Monnet
69500 БРОН
Франция

GPS:45.72512, 4.929742

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Можно с животными
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено

Gourmet Bron - Brasserie Maison

Традиционная французская брассерия с современным дизайном и оживленной атмосферой. В любое время дня вы можете в уютной обстановке насладиться простыми, но изысканными региональными блюдами из качественных продуктов, которые готовятся на открытой кухне.

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Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.1/5  Отзывов: 1 616

Рейтинг TripAdvisor  3.5/5  Отзывов: 1 167

The 3rd and 4th stars are bogus...

Примечание: Tripadvisor 2.0/5

Fonzie2K Реальные отзывы TripAdvisor

Novotel is supposed to be a 4* hotel, it's one notch below Sofitel in the Accor portfolio. Yet this hotel leaves a lot to be desired, and it is a far cry from 4 stars. Here is a summary of what we put up with over a 3 night span: - They never made our room, even though we put the sign outside, and I personally spoke with the chamber maids, and asked them to do it. - The door's don't close, they get trapped on the carpet; so, unlike other hotels, where you exit the room, and the door closes behind you, here you need to make sure you pull it - Safe box not working - Mini fridge not working - Not enough power sockets near the bed to charge devices - Only one person at the front desk looking after 2 hotels is by far inadequate, there was usually a line of people having concerns at all times. - Food in the restaurant is average at best... THIS IS FRANCE FOR CRYING OUT LOUD... FOOD IS YOUR THING! - The bar is not sufficiently assorted - The breakfast buffet is a joke. The only way to have eggs is scrambled and reheated in a microwave All in all... not a good experience. If you can... stay somewhere else

Dear Fonzie, Thank you for taking the time to write to us following your stay I am sorry that the service and delivery did not meet your expectations. We take into account the few remarks mentioned. We thank you for your comments and hope to regain your confidence on a future visit. Good day, Eva N Reception Manager

Good value, great atmosphere.

Примечание: Tripadvisor 4.0/5

Kitson1974 Семьи - Реальные отзывы TripAdvisor

Used as a stopover to break up journey. Booked a family room for 4 (1 x double & twin camp beds for our teenagers). Rooms perfectly adequate clean & enough space considering 4 of us in there. Bathroom clean & plenty of towels (Shower & sink is separate to the toilet which was helpful). All public area spacious, plenty of seating & good atmosphere. Reception staff were excellent & went over & above to assist.

Dear Kitson1974, It is with great pleasure that we receive your very positive note. Also, we will not fail to share your appreciations with our entire team. We look forward to welcoming you during your next stay, Have a nice day, Florian VALLEY Assistant Front Office Manager

Electronic apps rather than customer service

Примечание: Tripadvisor 1.0/5

foxycoppull Деловые путешественники - Реальные отзывы TripAdvisor

Recently stopped for business. I have been using this hotel for the last 20 years. A bit over priced but it’s location is great for my business. However over the last 6 to 12 months the move to electronic apps and young people who can’t do anything unless there is a button the app is progressively infuriating. I can’t book you a table in the restaurant you will have to use the QR code and do it yourself. I can’t serve you a small salad for a starter because there is no button for a small salad, only a button for a big salad. Aaaaaahhhhhh!! Customer service none exist at. Alternatively you could go across the road for a beer and a snack at the micro beer bar that is a small entrepreneurial establishment that has hundreds of products they are happy to sell you. All of high quality and served with a smile without apps and corporate governance. A 40 minute taxi ride into the city is looking increasingly likely for future trips.

Hello Foxy, Thank you for taking the time to write to us following your stay at the Novotel Lyon Bron Eurexpo. We are sorry that the service and delivery did not fully meet your expectations. We take into account the remarks concerning our online reservation system. We look forward to welcoming you during a future stay. Very nice day Thomas

Very Good!

Примечание: Tripadvisor 5.0/5

Inspire65912136205 Деловые путешественники - Реальные отзывы TripAdvisor

Nothing to say. Service always nice from arrival to departure. I'd the feeling to be the guest in center of attentions. If I had to mention a dark point it should be someting minor for me : please propose Ham et casual cheese in slice for Breakfast;

Dear Inspire, It is with great pleasure that we receive your positive opinion and your compliments, we take into account the few comments mentioned. We look forward to welcoming you during your next stay, Have a nice day, Eva N. - Front desk manager

Not safe by pandemic standards

Примечание: Tripadvisor 3.0/5

creppygym Семьи - Реальные отзывы TripAdvisor

Easy to access and park, very comfortable rooms but clearly not applying Covid sanitary measures (no pass control, no distancing, buffet without gel or separate serving tools...). A couple plugs more in the room would be great.

Hello Creppygym, It is with great pleasure that we receive your positive opinion and we take into account the few comments mentioned. We look forward to welcoming you during your next stay, Have a nice day, Eva N. - Front desk manager

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Другие интернет-пользователи оценили наш отель

  • 267 Отзывов 8.5/10 Расположение
  • 883 Отзывов 5.8/10 Номер
  • 783 Отзывов 8.1/10 Сервис
  • 10 Отзывов 7.1/10 Интернет
  • 457 Отзывов 7.1/10 Завтрак
  • 302 Отзывов 5.6/10 Чистота

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