Novotel Париж Кретель Ле-Лак 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 3.5/5 Отзывов: 826

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Описание

сертифицированный отель ALLSAFE

Особенности отеля

  • Терраса с открытым бассейном и видом на озеро

  • 10 конференц-зала с естественным освещением

  • Бесплатная охраняемая частная автостоянка с платными станциями зарядки электромобилей

  • Пивной бар La Cabane с домашней кухней

  • Пространство для коворкинга

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Расположение отеля

Novotel Париж Кретель Ле-Лак

Rue Jean Gabin, RN 186
94000 КРЕТЕЛЬ
Франция

GPS:48.780783, 2.446389

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Ресторан
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

La cabane Brasserie Maison

Оцените простые и вкусные блюда из местных и сезонных продуктов в ресторане La Cabane в теплой домашней атмосфере традиционной брассерии. Также Вас ждет терраса с видом на бассейн и озеро.

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Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  3.5/5  Отзывов: 826

Рейтинг TripAdvisor  3.0/5  Отзывов: 738

Terrible dirty hotel avoid

Примечание: Tripadvisor 1.0/5

Explore43767235583 Реальные отзывы TripAdvisor

My stay at this hotel was a nightmare from the moment we walked in. The lobby had an unpleasant smell, and things only went downhill from there. The room was in a deplorable state, with stains on the carpet, dirty bed linens, and an unclean bathroom. It felt more like a run-down motel than a hotel. In fact, the conditions were so appalling that we had to leave and book another hotel. The only glimmer of hope was when the receptionist lady promised a refund, but our hopes were shattered when Expedia reached out, and the hotel heartlessly refused to honor that promise. This was a truly regrettable experience. DO NOT BOOK THIS HOTEL!

Anti-English and rude

Примечание: Tripadvisor 1.0/5

quadrophenia64 Реальные отзывы TripAdvisor

Not bad hotel all in all! But avoid if you are English as you will be treated like dog excrement! The rudest staff I have ever encountered OLIVIA is of particular note, just blatantly rude and obnoxious and obviously has a major problem with English

Do Not Stay Here!

Примечание: Tripadvisor 1.0/5

brettstar74 Семьи - Реальные отзывы TripAdvisor

I had booked a room with 3 beds on hotel.com as my 2 step daughters cannot sleep in the same bed but we didn’t receive what we booked & despite raising this 4 times, nothing was done. Also room wasn’t cleaned, air con didn’t work, toilet door handle was broken, daughter got stuck in the toilet and was upset. Requested complimentary a breakfast on the second day as they hadn’t supplied the room we had booked, but when we went to have the breakfast at 0945, all the food was gone and the restaurant manager was rude and unhelpful. This was terrible customer service from a big known hotel chain. I tried to email them twice before I left this review but they never responded to my emails.

Would not recommend

Примечание: Tripadvisor 1.0/5

wildah2018 Семьи - Реальные отзывы TripAdvisor

The hotel is apparently rated as 4 star but quite frankly it doesn’t deserve any stars. The hotel is neglected and tired, in need of a much needed renovation and change of personnel! On arrival, there are a number of steps and no accessible option with luggage, which is odd. On entering you are met with a strange smell, which appeared to be a feature rather then a one off, and no designated reception. The stairway was thread bare and worn out carpet, not a little bit, but large sections. The rooms themselves are tired and badly maintained. For example, where there has been some form of maintenance it has been poorly done, leaving obvious patches. The bathroom furniture is stained and very old. There is a damp smell within. The temperature of the room was unbearable, too hot, even when the heating was turned off. The room was not very clean, the windows were dirty, as were mirrors. There is no thought as to location or adequacy of plugs for charging. They only provide the basic shampoo, conditioner and gel, no shower caps, slippers, etc. The bed linen was not clean and on day one we noticed a blood stain (fresh) on a pillow case - we assume that it was not changed from the previous occupants. The towels are thin and threads coming out, plus we were never given enough towels. Also, the walls are incredibly thin and you can hear everything from the neighbouring rooms (in all directions!) as well as the corridors. The sofa bed creaks and makes noises in every movement and is incredibly uncomfortable! We did not take breakfast at the hotel or have any other meals there so cannot comment on the state of the food. The staff are unapproachable. For the few days we were there, we were never greeted on arrival or departure.

Strange Novotel next to a mosche

Примечание: Tripadvisor 1.0/5

Jmarc F Реальные отзывы TripAdvisor

Not a nice hotel it was below Accor standards terrible breakfast , diner with gold hamburgers, funny clientele in pantoufle all the day long in the common part of the hotel Also it was impossible to get any staff per phone as they never picked up End we could not even get a receipt and an invoice eventhough as they could not print it to send it per email but nothing … never again as it was quite expensive

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Другие интернет-пользователи оценили наш отель

  • 246 Отзывов 8.9/10 Расположение
  • 685 Отзывов 4.4/10 Номер
  • 609 Отзывов 7/10 Сервис
  • 8 Отзывов 1.8/10 Интернет
  • 333 Отзывов 4.7/10 Комфорт
  • 277 Отзывов 2.9/10 Чистота
  • 204 Отзывов 5.1/10 Завтрак
  • 146 Отзывов 5.2/10 Удобства

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