Mercure Sibiu Airport

Nota clientes Avis (Classificação ALL) 4.3/5 147 comentários

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Mercure Sibiu Airport - Image 1
Mercure Sibiu Airport - Image 2
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Soseaua Alba Iulia 120, 550052 SIBIU, Romênia

Descrição

Extras do hotel

  • Free wi-fi

  • Free parking

  • Spacious Conference Center

  • Restaurant with seasonal terrace

  • Free access to fitness center

As nossas opções de alojamento

Localização do hotel

Mercure Sibiu Airport

Soseaua Alba Iulia 120
550052 SIBIU
Romênia

GPS:45.793363, 24.111461

Telefone

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Estacionamento
  • Animais de estimação não permitidos
  • Transporte de ligação
  • Restaurante
  • Acesso para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Propriedade 100% não fumadores

ANA

Mime-se com a única e autêntica experiência gastronómica e descubra a cozinha internacional e a tradicional romena no nosso restaurante.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

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Classificação ALL  4.3/5  147 comentários

Classificação do TripAdvisor  4.0/5  38 comentários

Old fashioned hotel which does the job

Nota Tripadvisor 3.0/5

julien_and1104 Negócios - Avaliação com certificação TripAdvisor

The hotel delivers what you would expect. Room looked clean and tidy. The room style is a bit outdated to my taste (my taste is more modern) but it is definitely ok. Breakfast is served at 7.00am during the week which can be a bit late but the offering is good with local specialties. There is a small gym with 1 running machine, 1 elliptical, 1 bike and 1 upper body machine. There is a sauna which was closed during my stay in October 2023. Accessibility from the airport is good, around 5 minutes with a taxi.

Dear Guest, Thank you for your review regarding your recent stay at the Mercure Sibiu Airport Hotel. I sincerely appreciate your kind and positive comments and I will share them with the entire team. Your feedback is very important for us, as it gives us the opportunity to take note of areas within the hotel that stand out or could use some attention. I do hope that we will have the opportunity of welcoming you back to the Mercure Sibiu Airport Hotel in the future. Kind regards! Dorin M – Front Office Manager

Off experience

Nota Tripadvisor 3.0/5

andreeadomes Viagem com amigos - Avaliação com certificação TripAdvisor

Very weird experience. On one hand, the place looked new and modern. On the other hand, we had issues at check in so we got another set of rooms with same rate and somehow didn’t annulate the one over booking. But let’s say it was fixed. Bathroom was smelling bad and shower had issues. Bathroom needs clear renovation! Even worst, the lady at the reception came over me in the room and ran. I screamed because I was like wtf and went on the hall because I assumed my door didn’t close if someone came in. And it was no room service. Someone yelled sorry from the hall and did not turn around. Even weirder, every day leaving with the car the receptionist was running after us to check out??? I mean, they have the visa if we were to leave. Just really off experience.

Dear Guest, Thank you for sharing your feedback to us,please allow me to express our sincerest apologies. At Mercure Sibiu, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us and I want to assure you that we take all the complaints seriously and address the issues accordingly. Only through such constructive comments and observations that we are able to continually monitor and improve the services we are providing and focus our training efforts where necessary to build the confidence and skills of our team. Please be sure that we will learn from your concerns as we aim to improve our services in order to make all our guests pleased. We hope you will give us the opportunity to better serve you in near future. Best Regards, Dorin M- Front Office Manager

Nefasto

Nota Tripadvisor 1.0/5

Claudia C Avaliação com certificação TripAdvisor

Falta absoluta de amabilidad en el personal de recepción. Estuvimos 3 noches y no limpiaron la habitación en ningún momento. Cada vez que volvíamos por la tarde, nos habían bloqueado las tarjetas de entrada a la habitación; ni una explicación y ni una disculpa, solo caras desagradables. A una de nuestras amigas le dieron un cuchitril de habitación, sin nevera, sin barras para colgar toallas , además de diminuta. Al pedir hoja de reclamación nos dieron un folio en blanco. Por fin, al insistir, parece que el hotel no estaba tan completo como decían y le dieron una habitación razonable. Una experiencia para no repetir jamás.

Querido invitado, Gracias por compartir sus comentarios con nosotros. Lamentamos que no esté satisfecho, trabajaremos duro para solucionar el problema que experimentó, como lo hicimos durante su estadía. Las toallas se cambian a diario y la limpieza se realiza a pedido o en 2 días. Todos los problemas con el Las habitaciones que ha mencionado se han solucionado o cambiado en el primer o segundo día. Tuvo la oportunidad de elegir cambiar la habitación. Algunos de los huéspedes han pasado de habitaciones estándar individuales a otras más grandes y probablemente esa sea la razón de esta revisión que no no coincidir con la realidad. Espero que tengamos la oportunidad de darle la bienvenida nuevamente al Mercure Sibiu Airport Hotel en el futuro. Atentamente,

Nice

Nota Tripadvisor 5.0/5

Диана Г Avaliação com certificação TripAdvisor

Good location. Fast check in. Clean. 24/7 check in. Easy to get to from the motorway. Good experience. We will visit it again. Nice personal. Comfortable beds. A lot of free parking. Happy to visit another time.

Dear guest, Thank you for the positive feedback. We are glad to hear that the services offered by our staff delighted you and were to your liking. Providing outstanding customer service is a priority for us. We appreciate you taking the time to leave us this review. We look forward to welcoming you back ! Sincerely, Dorin M-Front Office Manager

Good hotel

Nota Tripadvisor 4.0/5

Vanda T Negócios - Avaliação com certificação TripAdvisor

I'd give 5 stars, the only downside is the aesthetics of the hotel and the rooms which are a bit outdated, but other than that, excellent comfort and the BREAKFAST was phenomenal! It was plentiful and of quality. Some staff members nice, others neutral. Overall very good experience

Dear Guest, Thank you for your review regarding your recent stay at the Mercure Sibiu Airport Hotel. I sincerely appreciate your kind and positive comments and I will share them with the entire team. Your feedback is very important for us, as it gives us the opportunity to take note of areas within the hotel that stand out or could use some attention. I do hope that we will have the opportunity of welcoming you back to the Mercure Sibiu Airport Hotel in the future. Kind regards! Dorin M – Front Office Manager

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 114 comentários 9.1/10 Localização
  • 179 comentários 5.9/10 Quarto
  • 156 comentários 8.3/10 Serviço
  • 111 comentários 8.1/10 Pequeno-almoço
  • 77 comentários 6/10 Limpeza
  • 57 comentários 2.8/10 Comida

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Preço a partir de, por 1 noite para 1 pessoa na categoria de quarto próximo do preço, excluindo serviços auxiliares, excluindo pequeno-almoço. Corresponde ao preço público mais baixo incluindo todas as taxas (IVA e taxa turística incluídas) do alojamento em causa, encontrado hoje no site https://all.accor.com/, para uma estadia de uma noite nos próximos 20 dias. Variável consoante o período e a disponibilidade. O preço é garantido apenas no momento da reserva. Qualquer reserva (no estrangeiro) deve ser paga na divisa do país onde o hotel se localiza. Apenas é garantido o valor confirmado no momento da reserva na divisa do país onde o hotel está localizado. Damos-lhe uma indicação de estimativa da conversão na sua moeda, mas não é contratual. No momento do pagamento, o seu banco pode cobrar despesas bancárias e/ou taxas de câmbio.