Fairmont Le Château Frontenac 5 estrelas

Nota clientes Avis 4.6/5 10.972 comentários
+ 19 Serviços
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Quarto 1

Número de pessoas
Idade das crianças
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Grátis: torne-se membro

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Extras do hotel

This heritage urban resort will seduce you with its breathtaking views of the St. Lawrence River and the architecture of the Old fortified City, designated a UNESCO World Heritage Site.

Serviços no hotel e nas proximidades

Check-in desde as 16h00

Check-out até às 12h00

Serviços a pagar

Serviços e informações práticas
  • Wi-fi/Acesso à Internet
  • Estacionamento
  • Banh. p/pessoas necessid. espec.
  • Animais permitidos
  • Serviços para crianças
  • Hotel 100% para não-fumantes
  • Ar condicionado
Lazer e atividades
  • Piscina interna aquecida
  • Sala de ginástica
  • Bem-estar
  • Serviços para crianças
  • Golfe (Proximidades)
  • Tênis (Proximidades)
  • Quadra de squash (Proximidades)
  • Esqui (Proximidades)
Catering
  • 4 restaurante(s)
  • 1 bar(es)
Serviços empresariais
  • 23 sala(s) de reunião
  • Hotel de convenções

Localização do hotel

Fairmont Le Château Frontenac

1 rue des Carrières
G1R 4P5
quebec city
canada

Tel: +14186923861

Fax: (+1)418/6921751

E-mail de contacto

Check-in desde as 16h00

Check-out até às 12h00

  • De avião

    MTL / P ELLIO TRUDEAU INTL APT  A 268 km / 166,53 milhas

  • De avião

    QUEBEC JEAN LESAGE INTL APT  A 18 km / 11,18 milhas

GPS:46.811864, -71.20626

As nossas opções de alojamento

Discover the best view of the St-Lawrence River or the architecture of Old Quebec City. Fairmont Le Chateau Frontenac is Canada's most beloved hotel. In any one of our beautifully furnished accommodations including 611 guestrooms and suites, you will feel an elegant touch of historic Europe. Our accommodations offer an unparalleled level of luxury and service.

Fairmont One King Bed

  • Número máx. de pessoas: x2
  • Superfície: Desde 16
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Telefone
  • Mini Bar(...)

Fairmont Two Double Beds

  • Número máx. de pessoas: x4
  • Superfície: Desde 16
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Telefone
  • Mini Bar(...)

Fairmont One King City View

  • Número máx. de pessoas: x4
  • Superfície: Desde 16
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Telefone
  • Mini Bar(...)

Fairmont Two Double Riverview

  • Número máx. de pessoas: x4
  • Superfície: Desde 20
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Telefone
  • Mini Bar(...)

Deluxe One King Bed

  • Número máx. de pessoas: x2
  • Superfície: Desde 16
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Telefone
  • Mini Bar(...)

Deluxe Two Double Beds

  • Número máx. de pessoas: x4
  • Superfície: Desde 16
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Telefone
  • Mini Bar(...)

Deluxe One King City View

  • Número máx. de pessoas: x2
  • Superfície: Desde 16
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Telefone
  • Mini Bar(...)

Deluxe One King Riverview

  • Número máx. de pessoas: x2
  • Superfície: Desde 16
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Telefone
  • Mini Bar(...)

Fairmont Gold One King City View

  • Número máx. de pessoas: x2
  • Superfície: Desde 28
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Telefone
  • Mini Bar(...)

Fairmont Queen

  • Número máx. de pessoas: x2
  • Superfície: Desde 20
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Telefone
  • Mini Bar(...)

Fairmont City View Queen

  • Número máx. de pessoas: x2
  • Superfície: Desde 20
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Telefone
  • Mini Bar(...)

Fairmont City View Dbl Dbl

  • Número máx. de pessoas: x4
  • Superfície: Desde 20
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Telefone
  • Mini Bar(...)

Deluxe Queen

  • Número máx. de pessoas: x2
  • Superfície: Desde 20
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Telefone
  • Mini Bar(...)

Deluxe City View Queen

  • Número máx. de pessoas: x2
  • Superfície: Desde 20
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Telefone
  • Mini Bar(...)

Deluxe City View Dbl Dbl

  • Número máx. de pessoas: x4
  • Superfície: Desde 20
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Telefone
  • Mini Bar(...)

Deluxe River View Queen

  • Número máx. de pessoas: x2
  • Superfície: Desde 20
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Telefone
  • Mini Bar(...)

Deluxe Riverview Dbl Dbl

  • Número máx. de pessoas: x4
  • Superfície: Desde 20
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Telefone
  • Mini Bar(...)

Signature King

  • Número máx. de pessoas: x2
  • Superfície: Desde 33
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Telefone
  • Mini Bar(...)

Fairmont Gold City Dbl Dbl

  • Número máx. de pessoas: x4
  • Superfície: Desde 28
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Telefone
  • Mini Bar(...)

Fairmont Gold Riverview Queen

  • Número máx. de pessoas: x2
  • Superfície: Desde 28
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Telefone
  • Mini Bar(...)

Fairmont Gold Riverview King

  • Número máx. de pessoas: x2
  • Superfície: Desde 28
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Telefone
  • Mini Bar(...)

Fairmont Gold Signature King

  • Número máx. de pessoas: x2
  • Superfície: Desde 28
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Telefone
  • Mini Bar(...)

Fairmont Gold Signature Dbl Dbl

  • Número máx. de pessoas: x4
  • Superfície: Desde 30
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Telefone
  • Mini Bar(...)

Moderate Queen

  • Número máx. de pessoas: x2
  • Superfície: Desde 15
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Telefone
  • Mini Bar(...)

Fairmont Gold Jr. Suite King

  • Número máx. de pessoas: x4
  • Superfície: Desde 55
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Telefone
  • Mini Bar(...)

Fairmont Gold Jr. Suite Parlor

  • Número máx. de pessoas: x2
  • Ironing board and flat-iron(...)

Fairmont Gold Suite King

  • Número máx. de pessoas: x4
  • Superfície: Desde 63
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Telefone
  • Mini Bar(...)

Signature Fairmont Gold Suite

  • Número máx. de pessoas: x4
  • Superfície: Desde 61
  • Ironing board and flat-iron(...)

Fairmont Gold Suite Parlor

  • Número máx. de pessoas: x2
  • Superfície: Desde 0
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Telefone
  • Mini Bar(...)

Junior Suite King

  • Número máx. de pessoas: x4
  • Superfície: Desde 45
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Telefone
  • Mini Bar(...)

Junior Suite Dbl Dbl

  • Número máx. de pessoas: x6
  • Superfície: Desde 45
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Telefone
  • Mini Bar(...)

Frontenac Suite King

  • Número máx. de pessoas: x2
  • Superfície: Desde 63
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Telefone
  • Mini Bar(...)

Hitchcock Suite

  • Número máx. de pessoas: x2
  • Superfície: Desde 74
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Telefone
  • Mini Bar(...)

Elizabeth II Suite

  • Número máx. de pessoas: x2
  • Superfície: Desde 93
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Telefone
  • Mini Bar(...)

Charles de Gaulle Suite

  • Número máx. de pessoas: x2
  • Superfície: Desde 93
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Telefone
  • Mini Bar(...)

Celine Dion Suite

  • Número máx. de pessoas: x2
  • Superfície: Desde 93
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Telefone
  • Mini Bar(...)

Churchill Suite

  • Número máx. de pessoas: x2
  • Superfície: Desde 128
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Telefone
  • Mini Bar(...)

Roosevelt Suite

  • Número máx. de pessoas: x2
  • Superfície: Desde 82
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Telefone
  • Mini Bar(...)

Suite Trudeau Trudeau

  • Número máx. de pessoas: x4
  • Superfície: Desde 127
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Telefone
  • Mini Bar(...)

Suite Van Horne

  • Número máx. de pessoas: x2
  • Superfície: Desde 137
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Telefone
  • Mini Bar(...)

Studio Two Double Beds

  • Número máx. de pessoas: x6
  • Superfície: Desde 51
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Telefone
  • Mini Bar(...)

Os nossos restaurantes e bares

CHAMPLAIN RESTAURANT

Tipo de cozinha: Regional

A culinary journey through the discovery of a new Québec cuisine by Chef Stéphane Modat. Old World cuisine meets the New World. Come discover and explore the new frontiers of our celebrated regional cuisine.

PLACE DUFFERIN

Tipo de cozinha: Regional

Located on the Dufferin Terrace, Place Dufferin awaits you in a relaxed and elegant setting with an incomparable view of the St-Lawrence River. This restaurant offers sumptuous buffets and "à la carte" menus for breakfast.

STARBUCKS COFFEE

Tipo de cozinha: Café

Located on the terrace level at Fairmont Le Château Frontenac, Starbucks is your perfect stop before a busy day exploring and touring Québec City. Gourmets on-the-go will enjoy a variety of fine sandwiches, salads and pastries.

BISTRO LE SAM

Tipo de cozinha: Bistrô

An experience in constant evolution throughout the day. Lunch menu, creative dishes to share, trendy happy hours, innovative mixology and evening entertainment.

1608 WINE AND CHEESE BAR

Photo non contractuelle / Strictly non binding

Inspired by the year of Quebec City's founding, 1608 Wine & Cheese Bar offers one of the largest varieties of top Quebec cheeses in Canada, sourced from its unique Cheese Room, and coupled with the top wine offerings the world has to offer.

As nossas reuniões e eventos

As nossas salas de reunião

  • Número de salas de reunião: 23

  • Tamanho máximo: 573 m²

  • Capacidade máxima: 730 pessoas

  • Capacidade máxima para banquetes: 550 pessoas

Descobrir mais
Sala de reuniões de Fairmont Le Château Frontenac

Avaliações dos nossos clientes sobre o
Fairmont Le Château Frontenac

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação AccorHotels 4.6/5

10.972 comentários

Luxo necessário!

Nota clientes Avis 4.6/5

Francette A. Famílias - 11/04/2019 Avaliação com certificação AccorHotels

Excelente recepção e estadia. Hotel maravilhoso, num lugar excepcional, com opções para quem não tem muito para gastar ou tem. Funcionários sempre prestativos. Limpeza impecável. Amei a experiência.

Dear Ms A. Please accept our apologies for not responding to you in Portugese. We very much appreciate your comments regarding your recent stay at Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback, we are always delighted to know how much you appreciate it. We will share your comments with our team as we are sure that this feedback will serve as an encouragement to all of our staff member as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as incredible as the previous one. Sincerely, ESTHER FORTIN ROYAL SERVICE MANAGER / Le Club ACCOR Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

Um sonho

Nota clientes Avis 4.6/5

Rosilda M. Casais - 13/02/2019 Avaliação com certificação AccorHotels

Este hotel foi o melhor que já visitei! O atendimento lhe possibilitar sentir como num filme, num sonho! E, o melhor, você está num castelo! Com uma vista digna de rei! One of the most beautiful experience in my life!!! Thanks for all!

Dear Ms S M. Please accept our apologies for not responding to you in Portugese. We very much appreciate your comments regarding your recent stay at Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback, we are always delighted to know how much you appreciate it. We will share your comments with our team as we are sure that this feedback will serve as an encouragement to all of our staff member as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as incredible as the previous one. Sincerely, ESTHER FORTIN ROYAL SERVICE MANAGER / Le Club ACCOR Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

Local muito turistico e sem privacidade.

Nota clientes Avis 4.6/5

Luciano F. Famílias - 29/12/2018 Avaliação com certificação AccorHotels

O hotel é bom mas muito agitado. Não é para relaxar. Tivemos um jantar no dia 24 que não valeu o que pagamos e o local não tinha cara de restaurante. Charme zero. A torneira no quente sai fervendo.Isso dá para melhorar.

Dear Mr F. Please accept our apologies for not writing to you in Portugese. Thank you for taking the time to tell us about your experience at the Fairmont Le Château Frontenac. At Fairmont Hôtels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We'll send engineering to have a look at the boiling water coming out of the faucet in the room you stayed in. We understand it can be very dangerous. Regarding your impression on the dinner of December 24th, we'll share this comment to the festive event manager's team. We are sorry it was not up to your expectations. We are looking forward to welcoming you back at Fairmont Le Château Frontenac. Sincerely, ESTHER FORTIN ROYAL SERVICE MANAGER / Le Club ACCOR Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

O melhor hotel da cidade

Nota clientes Avis 4.6/5

Miguel S. Casais - 13/12/2018 Avaliação com certificação AccorHotels

A experiência foi ótima, o café da manhã é maravilhoso. O serviço educado, rápido e prestativo. Quarto limpo e serviço de arrumação rápido. O banheiro um pouco pequeno em relação ao quarto e, gosto pessoal, trocaria as cortinas de plástico.

Dear Mr S. Carvalho First we would like to apologise for not writing to you in Portugese. Thank you for taking the time to tell us about your experience at the Fairmont Le Château Frontenac. At Fairmont Hôtels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are looking forward to welcoming you back at Fairmont Le Château Frontenac. Sincerely, ESTHER FORTIN ROYAL SERVICE MANAGER / Le Club ACCOR Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

Hotel de sonhos

Nota clientes Avis 4.6/5

T. A. Casais - 27/10/2018 Avaliação com certificação AccorHotels

Fantástico!! Quarto, localização, serviço.... sem falhas!!

Dear Theobaldo A., We very much appreciate your comments regarding your stay at the Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, SIMON BOVOLI FAIRMONT GOLD & CONCIERGE SERVICES MANAGER MEMBER, LES CLEFS D'OR CANADA Fairmont Le Château Frontenac 1, rue des Carrières Québec, Québec Canada G1R 4P5 T + 1 … 2181 F + 1 … 3743 si… fairmont.com

Belo hotel

Nota clientes Avis 4.6/5

Wilver Famílias - 26/10/2018 Avaliação com certificação AccorHotels

Hotel tem uma excelente estrutura, além de ser muito bonito. É um castelo que foi transformado em hotel. É um dos pontos turísticos mais visitados de Quebec City. Vale a pena se hospedar nele.

Dear Mr M. We very much appreciate your comments regarding your recent stay at Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback, we are always delighted to know how much you appreciate it. We will share your comments with our team as we are sure that this feedback will serve as an encouragement to all of our staff member as we strive to continuously improve the quality of our services. We would be grateful if you would kindly take a moment to review us on Trip Advisor as our guests often tell us how helpful it is to read past guest's reviews before booking their own visits. https://www.tripadvisor.com/Hotel_Review-g155033-d155587-Reviews-Fairmont_Le_Chateau_Frontenac-Quebec_City_Quebec.html#REVIEWS Thank you again for sharing your experience and we hope your next visit will be as incredible as the previous one. Sincerely, ESTHER FORTIN ROYAL SERVICE MANAGER / Le Club ACCOR Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

Hóspede sem prioridade para qq atendimento

Nota clientes Avis 4.6/5

Antonio C. G. P. J. Casais - 28/09/2018 Avaliação com certificação AccorHotels

Extremamente decepcionante, pois o hotel, que já é imenso, recebe fluxo enorme de pessoas para fazer turismo, congestionando hall de entrada, salas e, sobretudo, bares e restaurantes. Chegamos a esperar hora e meia para conseguirmos almoçar, tamanha fila, inclusive para café da manhã. O hotel é um ponto turístico, criando um tumulto de pessoas, onde o hóspede não se sente acolhido.

Dear Ms M. Allow me to thank you for choosing Fairmont Le Chateau Frontenac on your recent visit to Quebec City, and for taking the time to share such thoughtful commentary. Your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to all of our guests. I was so sorry to read about your disappointing experience, particularly your comments regarding the amount of tourists throughout the hotel. While we are proud of our iconic stature as the premier destination in Quebec for tourists and locals alike... I recognize that this can at times negatively impact the tranquility of our public spaces and restaurants for our valued hotel guests. Please let me know if there is anything further I may assist with, and I hope to welcome you back so I have the opportunity to personally look after your reservation and ensure a positively memorable experience. Sincerely ESTHER FORTIN ROYAL SERVICE MANAGER / Le Club ACCOR Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

Muito mais que um hotel

Nota clientes Avis 4.6/5

Mereonice Famílias - 26/09/2018 Avaliação com certificação AccorHotels

Superou minhas expectativas em hospedagem, gostei e vou indicar com certeza, restaurante, bar, lojas, galeria de arte, tudo em um castelo .

Dear Ms L. First, we would like to extend our apologies for not writing to you in Portugese. We very much appreciate your comments regarding your recent stay at Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback, we are always delighted to know how much you appreciate it. We will share your comments with our team as we are sure that this feedback will serve as an encouragement to all of our staff member as we strive to continuously improve the quality of our services. We would be grateful if you would kindly take a moment to review us on Trip Advisor as our guests often tell us how helpful it is to read past guest's reviews before booking their own visits. https://www.tripadvisor.com/Hotel_Review-g155033-d155587-Reviews-Fairmont_Le_Chateau_Frontenac-Quebec_City_Quebec.html#REVIEWS Thank you again for sharing your experience and we hope your next visit will be as incredible as the previous one. Sincerely, ESTHER FORTIN ROYAL SERVICE MANAGER / Le Club ACCOR Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

Adoramos

Nota clientes Avis 4.6/5

Juliana Famílias - 26/09/2018 Avaliação com certificação AccorHotels

Nossa experiência foi muito prazerosa!! O hotel é muito lindo!!

Dear Ms S. First, we would like to apologise for not writing to you in Portugese. We very much appreciate your comments regarding your recent stay at Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback, we are always delighted to know how much you appreciate it. We will share your comments with our team as we are sure that this feedback will serve as an encouragement to all of our staff member as we strive to continuously improve the quality of our services. We would be grateful if you would kindly take a moment to review us on Trip Advisor as our guests often tell us how helpful it is to read past guest's reviews before booking their own visits. https://www.tripadvisor.com/Hotel_Review-g155033-d155587-Reviews-Fairmont_Le_Chateau_Frontenac-Quebec_City_Quebec.html#REVIEWS Thank you again for sharing your experience and we hope your next visit will be as incredible as the previous one. Sincerely, ESTHER FORTIN ROYAL SERVICE MANAGER / Le Club ACCOR Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

Foi uma experiência maravilhosa em um lugar espetacular

Nota clientes Avis 4.6/5

Celso R. Casais - 13/07/2018 Avaliação com certificação AccorHotels

Além da beleza do hotel, sua localização e comodidades, me impressionou muito a educação e proatividade do seu staff

Dear Mr r. First we would like to apologise for not writing to you in Portugese. We very much appreciate your comments regarding your recent stay at Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback, we are always delighted to know how much you appreciate it. We will share your comments with our team as we are sure that this feedback will serve as an encouragement to all of our staff member as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as incredible as the previous one. Sincerely, ESTHER FORTIN ROYAL SERVICE MANAGER / Le Club ACCOR Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

Excelente estadia

Nota clientes Avis 4.6/5

Apaso Negócios - 28/05/2018 Avaliação com certificação AccorHotels

Excelente: localizaçao e história do edifício, atendimento em todas as áreas, conforto do quarto, da cama, dos lençois, almofadas A melhorar: casa de banho; mecanismo de abertura e encerramento dos estores/ black outs nao tapam a luz completamente

Dear Ana O., We very much appreciate your comments regarding your stay at the Fairmont Le Chateau Frontenac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, FRANÇOIS LACHANCE DIRECTEUR ADJOINT À LA RÉCEPTION | ASSISTANT FRONT OFFICE MANAGER Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 T + 1 …-2122 F + 1 … 1751 fr… fairmont.com

excelente

Nota clientes Avis 4.6/5

Luis Famílias - 27/05/2018 Avaliação com certificação AccorHotels

excelente

Dear Luis A., We very much appreciate your comments regarding your stay at the Fairmont Le Chateau Frontenac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, FRANÇOIS LACHANCE DIRECTEUR ADJOINT À LA RÉCEPTION | ASSISTANT FRONT OFFICE MANAGER Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 T + 1 …-2122 F + 1 … 1751 fr… fairmont.com

Excelente

Nota clientes Avis 4.6/5

Claudia Viajante individual - 19/04/2018 Avaliação com certificação AccorHotels

Funcionários muito simpáticos e atenciosos, localização perfeita.

Exmo Senhor G., Agradecemos os seus comentários no seguimento da sua estada no Fairmont Le Chateau Frontenac. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de a acolher de novo, queira aceitar os nossos melhores cumprimentos. Jean Alix Assistant Front Office Manager Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 T + 1 … 2122 F + 1 … 1751 Je… fairmont.com

Requinte, luxo e bom gosto.

Nota clientes Avis 4.6/5

Evandro T. L. G. Famílias - 03/02/2018 Avaliação com certificação AccorHotels

Um dos melhores hotéis que já fiquei hospedado.

Dear Mr G. First we would like to apologise for writing to you in English and not in Portugese. We very much appreciate your comments regarding your recent stay at Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback, we are always delighted to know how much you appreciate it. We will share your comments with our team as we are sure that this feedback will serve as an encouragement to all of our staff member as we strive to continuously improve the quality of our services. We would be grateful if you would kindly take a moment to review us on Trip Advisor as our guests often tell us how helpful it is to read past guest's reviews before booking their own visits. https://www.tripadvisor.com/Hotel_Review-g155033-d155587-Reviews-Fairmont_Le_Chateau_Frontenac-Quebec_City_Quebec.html#REVIEWS Thank you again for sharing your experience and we hope your next visit will be as incredible as the previous one. Sincerely, ESTHER FORTIN ROYAL SERVICE MANAGER / PRESIDENT CLUB Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

Estadia incrível!

Nota clientes Avis 4.6/5

Ricardo Famílias - 22/01/2018 Avaliação com certificação AccorHotels

Tivemos, minha família e eu, um fim de semana muito gostoso na Cidade de Quebec. O hotel é, na minha opinião, imperdível.

Dear Mr P. First we would like to apologise for not replying to you in Portugese. We very much appreciate your comments regarding your recent stay at Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback, we are always delighted to know how much you appreciate it. We will share your comments with our team as we are sure that this feedback will serve as an encouragement to all of our staff member as we strive to continuously improve the quality of our services. We would be grateful if you would kindly take a moment to review us on Trip Advisor as our guests often tell us how helpful it is to read past guest's reviews before booking their own visits. https://www.tripadvisor.com/Hotel_Review-g155033-d155587-Reviews-Fairmont_Le_Chateau_Frontenac-Quebec_City_Quebec.html#REVIEWS Thank you again for sharing your experience and we hope your next visit will be as incredible as the previous one. Sincerely, ESTHER FORTIN ROYAL SERVICE MANAGER / PRESIDENT CLUB Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

Excepcional

Nota clientes Avis 4.6/5

Fabrício Casais - 20/11/2017 Avaliação com certificação AccorHotels

A estadia foi excepcional desde a chegada até o dia em que fomos embora, funcionários extremamente bem educados e solícitos, quarto amplo, café da manha extraordinário ( mas poderia estar incluso no valor da diária). decoração de natal lindíssimo, voltaremos com certeza. uma única sugestão seria ter uma área para exclusiva para os hospedes, pois como o hall do hotel tem sempre muitos turistas, seria interessante uma área mais tranquila para quando o hospede fica cansado de estar no quarto.

Exmo Senhor (a) L., Agradecemos os seus comentários no seguimento da sua estada no Fairmont Le Chateau Frontenac. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o (a) acolher de novo, queira aceitar os nossos melhores cumprimentos. ESTHER FORTIN ROYAL SERVICE MANAGER / PRESIDENT CLUB Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

SENSACIONAL

Nota clientes Avis 4.6/5

Luciane O. Amigos - 14/11/2017 Avaliação com certificação AccorHotels

Hotel muito confortável, limpo e lindo. Pessoal muito atencioso e gentil. A localização é ótima, em pleno Centro Histórico.

Dear Ms O. First we would like to apologise for writing you in English. We very much appreciate your comments regarding your recent stay at Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback, we are always delighted to know how much you appreciate it. We will share your comments with our team as we are sure that this feedback will serve as an encouragement to all of our staff member as we strive to continuously improve the quality of our services. We would be grateful if you would kindly take a moment to review us on Trip Advisor as our guests often tell us how helpful it is to read past guest's reviews before booking their own visits. https://www.tripadvisor.com/Hotel_Review-g155033-d155587-Reviews-Fairmont_Le_Chateau_Frontenac-Quebec_City_Quebec.html#REVIEWS Thank you again for sharing your experience and we hope your next visit will be as incredible as the previous one. Sincerely, ESTHER FORTIN ROYAL SERVICE MANAGER / PRESIDENT CLUB Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

Cortesia do início ao fim

Nota clientes Avis 4.6/5

Luiz K. Z. Casais - 01/11/2017 Avaliação com certificação AccorHotels

Perfeita! Não poderia ter escolhido local melhor para nossa lua de mel. Todos os colaboradores cordiais e atenciosos.

Dear Luiz z., We very much appreciate your comments regarding your stay at the Fairmont Le Chateau Frontenac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, SIMON BOVOLI FAIRMONT GOLD & CONCIERGE SERVICES MANAGER MEMBER, LES CLEFS D'OR CANADA Fairmont Le Château Frontenac 1, rue des Carrières Québec, Québec Canada G1R 4P5 T + 1 … 2181 F + 1 … 3743 si… fairmont.com

Hotel muito charmoso

Nota clientes Avis 4.6/5

William N. U. Famílias - 30/10/2017 Avaliação com certificação AccorHotels

Atendimento excelente em tudo que precisei Atenciosidade, cordialidade. Aconteceu uma pequena falha na reserva do veículo no transfer para o aeroporto após check out

Dear Mr u. First we would like to apologise for not writing to you in Portugese. We very much appreciate your comments regarding your recent stay at Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback, we are always delighted to know how much you appreciate it. We will share your comments with our team as we are sure that this feedback will serve as an encouragement to all of our staff member as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as incredible as the previous one. Sincerely, ESTHER FORTIN ROYAL SERVICE MANAGER / PRESIDENT CLUB Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

Excelente 10 !!!

Nota clientes Avis 4.6/5

Benja Casais - 10/08/2017 Avaliação com certificação AccorHotels

Todo excelente

Dear Mr C. We very much appreciate your comments regarding your stay at Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback and we will make sur to share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would be grateful if you would kindly take a moment to review us on Booking as our guests often tell us how helpful it is to read past guest's reviews before booking their own visits. https://www.booking.com/hotel/ca/fairmont-chateau-frontenac.en.html Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, ESTHER FORTIN ROYAL SERVICE MANAGER / PRESIDENT CLUB Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac
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