Hotel Mercure Castres L'Occitan 4 estrelas

Nota clientes Avis (Classificação ALL) 4.7/5 746 comentários

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Hotel Mercure Castres L'Occitan - Image 1
Hotel Mercure Castres L'Occitan - Image 2
Hotel Mercure Castres L'Occitan - Image 3
Hotel Mercure Castres L'Occitan - Image 4
201 Avenue Charles De Gaulle, 81100 CASTRES, França

Descrição

Extras do hotel

Situado em Castres, no centro do Triângulo Dourado formado por Albi, Toulouse e Carcassonne. Hotel com ar condicionado com parque de estacionamento privado, instalações para reuniões, centro de fitness, piscina, restaurante, bar e serviço de quartos.

As nossas opções de alojamento

Localização do hotel

Hotel Mercure Castres L'Occitan

201 Avenue Charles De Gaulle
81100 CASTRES
França

GPS:43.599602, 2.257524

Telefone
Fax +33 5 63 35 70 32

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Piscina
  • Estacionamento
  • Aceitam-se animais de estimação
  • Restaurante
  • Acesso para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Propriedade 100% não fumadores
  • Serviço de quartos

L OCCITAN

O L'OCCITAN serve gastronomia francesa sazonal que dá a conhecer os produtos regionais. O restaurante dispõe ainda de um encantador terraço junto à piscina que fica aberto quando está bom tempo.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.7/5  746 comentários

Classificação do TripAdvisor  4.5/5  402 comentários

20/20

Nota Tripadvisor 5.0/5

Yanniscz29 Avaliação com certificação TripAdvisor

Nous avons oublier des choses dans la chambre, l’hôtel les ont mises de côté et nous avons pu récupérer, rien que pour ça, ça mérite un 20/20. Merci à la dame du p’tit dej, très souriante et au petit soin avec les clients. Chambre propre, bien situé.

Cher client, Toute l'équipe Mercure Castres l'Occitan vous remercie pour cette belle note. C'est avec plaisir que nous rendons service à nos clients et votre satisfaction est notre plus belle récompense. Nous espérons vous accueillir à nouveau bientôt.

Good stay but some blips

Nota Tripadvisor 4.0/5

Brian D Avaliação com certificação TripAdvisor

Modern decor and comfortable room and bed, although the storage space in our room was tiny (not good for a 3 night stop as part of a 2 week holiday). The toilet was also housed in a cubicle not much bigger than a broom cupboard which might be a challenge for the larger figured person. Cleaning staff pleasant and efficient and room serviced promptly. Pleasant garden area to the side of the property and a decent size swimming pool which is adjacent to the terrace adjoining the restaurant. Relatively secure parking both at the front and the back which is good as the area in which the hotel is located is a bit run down in places. Handy location and just 15 minutes walk up to the centre of town, where there are lots of restaurants. Breakfasts up to the usual Accor/Novotel/Mercure standard and plenty of choice. Would have liked to have tried the attached L' Occitan restaurant more than once but we were told at quite short notice that the entire restaurant had been reserved for a private company function on our last night and we would either have to eat in town or we could have room service. We were on B&B terms so could not really object but nonetheless one expected better of the hotel and its attitude to its paying visitors. On the one night that we did visit, we had a good meal and the staff attentive.

Dear customer, We would like to thank you for your honnest and positive feedback after your stay in our hotel Mercure Castres Occitan. It has been a pleasure hosting you for few days in the Tarn region. We do take in consideration all the positive feedback and we are glad that you have liked the different services (catering, staff, pool, etc). We also do apologize you haven't been able to enjoy our restaurant on the last night and we do recognize that some of our rooms have little space for the bathroom. However, we would love to host you again on your next trip in the south of France and with excellent conditions, probably also with a bigger room? Best regards !

Excelente estadia

Nota clientes Avis 4.5/5

Aguinaldo/mirian Famílias - Comentários confirmados de ALL

Equipe amável, boas instalações e estacionamento

Very comfortable stay

Nota Tripadvisor 5.0/5

bob46m Romântica - Avaliação com certificação TripAdvisor

Friendly welcome, helpful reception staff. Good breakfast, with very polite and pleasant staff. Room clean and comfortable. Safe and convenient parking. Good location. We very much enjoyed our stay in Castres.

Dear guest, We would like to thank you for your positive feedback after your stay in Castres at the Mercure Occitan. It has been a pleasure hosting you and would love to see you again on your next trip in the south of France! Best regards,

Looks can be deceptive

Nota Tripadvisor 3.0/5

alpinav8 Romântica - Avaliação com certificação TripAdvisor

Don't be fooled by the exterior of the hotel, it is hiding a very shabby 45 year old building.Was put in one of the " older" rooms with separate toilet. Fine if you are short, there was not enough room for me to sit on the loo!! Managed to change rooms for the second night. Be warned of the Fly Amelia van driver who parks at the hotel. I was showing my disabled badge on the dashboard but he deliberately parked so close to my drivers door I could not fold my mirrors out.Had to get reception to get him to move his vehicle.I was then met by the rudest, aggressive most ignorant piece of work I have ever met.Certainly would not stay there again. No way is it 4 star

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 84 comentários 8.6/10 Localização
  • 260 comentários 7.7/10 Quarto
  • 414 comentários 9.8/10 Serviço
  • 6 comentários 9/10 Internet
  • 171 comentários 8.7/10 Comida
  • 138 comentários 9.4/10 Pequeno-almoço
  • 60 comentários 8.9/10 Limpeza
  • 44 comentários 8.3/10 Custo Benefício

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Preço a partir de, por 1 noite para 1 pessoa na categoria de quarto próximo do preço, excluindo serviços auxiliares, excluindo pequeno-almoço. Corresponde ao preço público mais baixo incluindo todas as taxas (IVA e taxa turística incluídas) do alojamento em causa, encontrado hoje no site https://all.accor.com/, para uma estadia de uma noite nos próximos 20 dias. Variável consoante o período e a disponibilidade. O preço é garantido apenas no momento da reserva. Qualquer reserva (no estrangeiro) deve ser paga na divisa do país onde o hotel se localiza. Apenas é garantido o valor confirmado no momento da reserva na divisa do país onde o hotel está localizado. Damos-lhe uma indicação de estimativa da conversão na sua moeda, mas não é contratual. No momento do pagamento, o seu banco pode cobrar despesas bancárias e/ou taxas de câmbio.