Hotel Mercure Lille Centre Vieux Lille 4 estrelas

Nota clientes Avis (Classificação ALL) 4.1/5 1.412 comentários

Hotel Mercure Lille Centre Vieux Lille - Image 1
Hotel Mercure Lille Centre Vieux Lille - Image 2
Hotel Mercure Lille Centre Vieux Lille - Image 3
Hotel Mercure Lille Centre Vieux Lille - Image 4

Descrição

Extras do hotel

  • Em pleno centro histórico de Lille: VIEUX-LILLE

  • Garagem privada com postos de carregamento para carros elétricos: 1 Tesla, 1 multimarca

  • Quartos familiares

  • Área de relaxamento no terraço

  • 400 m2 de espaço de reunião brilhante

As nossas opções de alojamento

Localização do hotel

Hotel Mercure Lille Centre Vieux Lille

27 Rue des Tours
59000 LILLE
França

GPS:50.641717, 3.066532

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Estacionamento
  • Aceitam-se animais de estimação
  • Acesso para cadeiras de rodas
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Propriedade 100% não fumadores
  • Serviço de quartos

TERRASSE DU 27

Foto não contratual

O terrace no. 27 é um espaço relaxante ao ar livre em Vieux-Lille onde pode tomar uma cerveja ou vinho regional rente a uma deliciosa bandeja.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.1/5  1.412 comentários

Classificação do TripAdvisor  4.0/5  671 comentários

Great location and friendly and helpful staff

Nota Tripadvisor 4.0/5

FellowTraveler68499 Família - Avaliação com certificação TripAdvisor

We stayed in this hotel at short notice after our Eurostar back to London was cancelled. Although it was only a flying visit of one night, the check in staff were friendly and extremely helpful, both on arrival and the following morning. Room was a good size and the hotel was in a perfect location for the old town, whilst still being within walking distance of both train stations. Would definitely stay here again if in Lille.

Dear Sir, Dear Madam, We very much appreciate your comments regarding your stay at the Hôtel Mercure Lille Centre Vieux-Lille. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Le Mercure Lille Centre Vieux-Lille

Solid short stay

Nota Tripadvisor 4.0/5

alinovsky Romântica - Avaliação com certificação TripAdvisor

Solid stay overall. Small room size but had every amenities needed (tea kettle etc). Water was lukewarm though. Would recommend this hotel for its location and parking. Great for first timers in Lille looking to explore the vieux Lille. We also stayed a night at the Gantois 5 star and would prefer to stay at the Mercure for a first time in Lille if limited time in Lille and exploring throughout the day.

Dear Sir, Dear Madam, We very much appreciate your comments regarding your stay at the Hôtel Mercure Lille Centre Vieux-Lille. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Le Mercure Lille Centre Vieux-Lille

Poor quality room in good location.

Nota Tripadvisor 3.0/5

YorkshireFigaro Avaliação com certificação TripAdvisor

We chose this hotel as we wanted to be in the old centre of Lille for a short break, and the location was indeed excellent. However, for a four star hotel the room was very basic. We knew it would be small, and there was good air conditioning and a kettle which is always a plus. But there were no drawers or even shelves on which to put clothes, simply a small cupboard with half a dozen hangers on a rail. Also there was no desk or equivalent, simply a small rickety table on wheels. The fridge had the safe balanced on top of it within a tatty cabinet with the kettle on top. And finally there were no glasses or cups in the room simply 4 paper cups , surely a health and safety issue with boiling water from a kettle, and certainly not what one would expect in a four star hotel. All in all a very disappointing room for the price we paid.

Dear Sir, Dear Madam, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lille Centre Vieux-Lille. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Le Mercure Lille Centre Vieux-Lille

Check Out Nightmare

Nota Tripadvisor 1.0/5

Michelle L Avaliação com certificação TripAdvisor

Basic rooms, paper cups in room. Bed was comfortable and room was kept clean. On check out, we were told by receptionist Last Minute.com hadn't paid for our rooms. We had booked and paid in full in September 22!!;. Receptionist wouldn't take the reference I tried to show her. Had to have an online chat with Last Minute who confirmed they had paid. After an hour of going through the online chat and showing the receptionist this and showing her our booking confirmation from Last Minute did she say all was ok!!! No apology received!!! Our friends were very upset and distressed about this including my husband and I!!! Luckily, our Eurostar was booked for the evening, so we weren't in a rush and felt like we had to pay to get away on time!! Our dealings with Last Minute leading up to this holiday had not been good either!!! We love Lille and Eurostar and will return again BUT we will NOT be staying at this hotel or using Last Minute!

Boa localização

Nota Tripadvisor 4.0/5

299pedrof Família - Avaliação com certificação TripAdvisor

Depois de uma reserva de um apartamento mal sucedida, reservamos este hotel em cima da estadia. Foram disponíveis e deram nos um quarto destinado a deficientes o que acabou por se tornar uma boa opção, dado o quarto ser bastante espaçoso e permitir ao nosso filho andar a brincar pelo chão, e por não ficar demasiado cheio com a cama para ele. O quarto era limpo e grande, o mesmo se aplica à casa de banho que pelo facto de se destinar a deficientes apenas tinha duche. Hotel muito bem localizado no centro de Lille e numa zona de muitos restaurantes o que é bom pois o hotel não possui restaurante. Este hotel possui ainda estacionamento pago, mas que acaba por ser uma boa opção visto não haver muito estacionamento e o que há é caro. Quanto ao pequeno almoço era médio. No que respeita aos empregados são disponíveis.

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 606 comentários 9.2/10 Localização
  • 759 comentários 4.8/10 Quarto
  • 633 comentários 8.8/10 Serviço
  • 469 comentários 4.5/10 Conforto
  • 365 comentários 8.1/10 Pequeno-almoço
  • 257 comentários 5.5/10 Limpeza
  • 140 comentários 4.2/10 Atmosfera
  • 129 comentários 3.7/10 Comodidades

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