Mercure Singapore On Stevens 4 estrelas

Nota clientes Avis (Classificação ALL) 4.0/5 2.233 comentários

Mercure Singapore On Stevens - Image 1
Mercure Singapore On Stevens - Image 2
Mercure Singapore On Stevens - Image 3
Mercure Singapore On Stevens - Image 4

Descrição

Hotel aprovado por ALLSAFE

Extras do hotel

  • Ambiente tranquilo e de inspiração local, um paraíso urbano exuberante

  • Localização no centro, perto de Orchard Road, património UNESCO, jardim botânico de Singapura

  • Acesso ilimitado à Internet de alta velocidade em vários dispositivos

  • Serviço de quartos 24h, ginásio e lavandaria. Piscina infinita, de natação, 4 restaurantes

  • Estacionamento gratuito durante o almoço e jantar. Estacionamento gratuito p/ hóspedes hotel

As nossas opções de alojamento

Take advantage of our Flight + Hotel offers

Discover

Localização do hotel

Mercure Singapore On Stevens

Orchard District, 28 Stevens Road 01 02, 257878
257878 SINGAPURA
Cingapura

GPS:1.313439, 103.828417

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Piscina
  • Estacionamento
  • Transporte de ligação
  • Restaurante
  • Acesso para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Propriedade 100% não fumadores
  • Serviço de quartos

WINESTONE

Num verdejante urbano exuberante, o WINESTONE é um conceito culinário que combina uma seleção de vinhos e pratos ocidentais reinventados para levar os clientes a uma viagem epicurista complementada com vinhos de qualidade acessíveis de todo o mundo.

Reservar

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.0/5  2.233 comentários

Classificação do TripAdvisor  4.5/5  893 comentários

Certificado de excelência 2023

Real enjoyed my stay here in Mercure.

Nota Tripadvisor 5.0/5

Sudeb B Avaliação com certificação TripAdvisor

I enjoyed my stay here . Especially I am impressed by the efficiency of the House keeping staff Cui Ting & Fang Jua. I wish them all best to both and a big thank you. My experience here was very inspiring . God willing I would like to visit singapore especially here again in the future. Thank you

Dear sudebb2024, Thank you very much for your very rewarding review of Mercure Singapore on Stevens. I am truly elated to learn that you were very satisfied with your room, the cleanliness, and efficiency of Cui Ting and Fang Jua. On behalf of the team members here at Mercure Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again. Warm Regards, Piotr Kupiec General Manager

Great hotel

Nota Tripadvisor 5.0/5

Judy D Avaliação com certificação TripAdvisor

I was staying for nearly a month. Last year I spent two weeks in Hotel Mercure and I came back this year. The location is perfect, staff is very helpful and kind, especially May and Deepika at the Food Exchange and Dash at the Reception Desk. Dash is very smart, professional and helpful, immediately tried to solve our problems. Cleaning was always perfect, thanks for the Housekeeping staff.

Dear 858judithd, Thank you for your continuous support in choosing Mercure Singapore on Stevens for your stay in Singapore. It also brings us great joy to know that our team member, May & Deepika has assisted to make your stay a memorable one, and that the hotel has delivered an experience which is up to your expectations. We appreciate your positive feedback and hope to welcome you back soon for another unforgettable stay. Regards, Piotr Kupiec General Manager

Mercury needs to improve.

Nota Tripadvisor 3.0/5

asiaexpat62 Viagem a sós - Avaliação com certificação TripAdvisor

Room was very small and amenities lacking. Housekeeping not up to Mercury standard. I stayed 4 nights and had trouble with lighting and bathroom sink draining. Swimming pool is shared with other hotel co located and no attendant cleaning after guests leave tables dirty. I was disappointed with the stay overall.

Dear Asiaexpat62, Thank you for taking the time to share your experience at Mercure Singapore On Stevens. We strive to provide an excellent experience for our guests, and we apologize that we did not meet your expectations on this occasion. We appreciate your feedback, as it helps us to continue our efforts to improve the quality of our services. At Mercure, we believe in creating a positive environment that caters to all guests' needs. Your comments have highlighted areas where further improvements can be made, and we will use them to help us refine our services going forward. Once again, thank you for your feedback and we hope that you will give us another chance in the future. Sincerely, Piotr Kupiec General Manager

Unflexible booking rules at Mercure Singapore On Stevens

Nota Tripadvisor 1.0/5

René C Avaliação com certificação TripAdvisor

I booked 3 rooms via Agoda, for the end of this year, 9 months before arrival, making a typo mistake: I booked for 8 December instead of 8 November 2024. The hotel refuses to change the dates nor communicate with me or Agoda, forcing Agoda to inform me that a "no show" on the 8th of December will be charged, and no cancellation is possible. How difficult can it be to assist with changing dates NINE MONTHS before arrival? I'll think twice in future before booking at this hotel again.

Stay in Singapore

Nota Tripadvisor 4.0/5

Shyaminda Dilru... K Avaliação com certificação TripAdvisor

The hotel location is good, clean and staff are so polite and helpful. Especially, I want to mention Sean and Dehami in reception, who helped us a lot. Only flaw is rooms are small if you travel as a family and bed is more like queen size rather than king. We have stayed their for 4 nights, overall it was a pleasant stay and I'll rate it 8/10.

Dear Shyamindadilruwanks, Thank you very much for your kind words. We are so glad to hear that you enjoyed your stay with us. It is a pleasure to know that Sean and Dehami was able to assist you well. At Mercure Singapore On Stevens, we strive to provide exceptional service and memorable experiences for all our guests, and we truly appreciate you sharing with us how we have succeeded in this endeavor. We look forward to welcoming you back soon! Sincerely, Piotr Kupiec General Manager

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 1.304 comentários 8.2/10 Localização
  • 2.070 comentários 6.3/10 Quarto
  • 2.087 comentários 7.3/10 Serviço
  • 32 comentários 8.9/10 Internet
  • 966 comentários 7.2/10 Limpeza
  • 702 comentários 7.1/10 Pequeno-almoço
  • 571 comentários 7.4/10 Comodidades
  • 399 comentários 5.5/10 Comida

Powered by Trustyou

Os nossos outros estabelecimentos nas proximidades

Todos os nossos hotéis em Singapura