Mercure North Melbourne 4 estrelas

Nota clientes Avis (Classificação ALL) 4.0/5 179 comentários

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Mercure North Melbourne - Image 1
Mercure North Melbourne - Image 2
Mercure North Melbourne - Image 3
Mercure North Melbourne - Image 4
Cnr Flemington Road & Harker St, and Harker Street, 3051 NORTH MELBOURNE, Austrália

Descrição

Extras do hotel

O Mercure Norte Melbourne tem tudo o que o viajante moderno precisa, incluindo Internet de alta velocidade e banda larga, Foxtel, TV HD TV LCD, minibar e A/C com controlo tátil.

As nossas opções de alojamento

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Localização do hotel

Mercure North Melbourne

Cnr Flemington Road & Harker St, and Harker Street
3051 NORTH MELBOURNE
Austrália

GPS:-37.796678, 144.950534

Telefone
Fax +61 3 9329 9950

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Piscina
  • Estacionamento
  • Transporte de ligação
  • Restaurante
  • Acesso para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Propriedade 100% não fumadores
  • Serviço de quartos

POLO CAFE

O Polo Cafe oferece uma ótima relação qualidade-preço. Serve cozinha moderna, uma grande seleção de snacks e refeições para crianças confecionadas com produtos frescos locais.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

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Classificação ALL  4.0/5  179 comentários

Classificação do TripAdvisor  3.0/5  563 comentários

Very average hotel

Nota Tripadvisor 1.0/5

juleseSyd Negócios - Avaliação com certificação TripAdvisor

I recently stayed one night here. I only chose it due to proximity to my work event. My first room allocated 134 was so loud as it's really close to Flemington Rd. Moved to 204. On Harker St. Noisy but not as bad. Definitely a very tired hotel. My room was missing one curtain only a backing on one side. Room service for a quiet Wed night. No Veggie burger at 6.15pm. Chicken burger option was not cooked so are around the chicken. Breakfast buffet. Ok. Coffee machine. Wouldnt recommend.

Good for young family stay

Nota Tripadvisor 5.0/5

Col H Avaliação com certificação TripAdvisor

Family getaway with 2 kids and Staff were very accommodating of our bits and pieces such as scooters and bags after checkout whilst we explored the city. Close to bus and trains, great spot with space for kids to adventure and not be surrounded by buildings.. zoo nearby.. awesome. Room service reasonably priced for the conscience and easy..

Dear colh855, Thanks for the lovely review! I am glad to hear your positive remarks and will be sure to share it with our team. We hope to welcome you back soon. Regards, Anthony Caw General Manager Mercure North Melbourne

Cancellation

Nota Tripadvisor 1.0/5

Sarah C Avaliação com certificação TripAdvisor

We were booked into the Mercure so we could stay close to our son in Royal Childrens Hospital for no reason the hotel cancelled our booking and offered us to rebook the room at a much higher rate. Funny how the rate went up as Taylor, Pink and the Caravan Show were in town! Poor form!

Dear Sarah, Thank you for taking the time to share your feedback. I am sorry to hear about your disappointing experience. Unfortunately I was not able to locate a cancelled booking under your name, however please feel free to contact me directly on 03 9329 1788 should you wish to discuss this matter further. Additionally, we understand rates are higher during event periods as they fluctuate daily based on market demand, much like any other business. We appreciate you sharing your comments and hope to be able to welcome you soon with a discounted return offer. Regards, Anthony Caw General Manager Mercure North Melbourne

Mercure North Melbourne experience

Nota Tripadvisor 2.0/5

mark r Avaliação com certificação TripAdvisor

This hotel is listed as 4 star , if this hotel is 4 star , then I am Albert Einstein. The room was dirty as in dusty , the curtains were stained and the walls were marked , the place is in serious need of a makeover , it looks bit like a correctional facility from the outside , the paint is peeling and chipped it is just not in a very good condition. I did not try the restaurant because of this so I cannot comment on that , there also appears to be a staff shortage .the staff that I met however were fine .

Dear H3746YYmarkr, Thanks for sharing your feedback. We regret to hear your stay did not live up to your expectations; if you wish to discuss your experience further, please do not hesitate to contact me directly on 03 9329 1788 for further investigation into your booking. We sincerely hope to welcome you back soon. Regards, Anthony Caw General Manager Mercure North Melbourne

Great location NOT CLEAN!

Nota Tripadvisor 2.0/5

time_explorer Avaliação com certificação TripAdvisor

Location is fantastic and the cafe/restaurant onsite is perfect. However I was exceptionally disappointed in the lack of cleanliness, hair in the bathroom on the walls and hair in the bed and the carpet was half cleaned at best if at all. Honestly will not stay here again even if it was free!

Dear tieme_explorer, Thank you for taking the time to share your feedback. Please accept my apologies for the issue you encountered during your stay. I can assure you we take our cleanliness standards very seriously at Mercure; please feel free to reach out to us directly on 03 9329 1788 for further discussion, and I have passed your review on to our Housekeeping department. Thank you again for sharing your comments, and we hope to welcome you back soon to a different experience. Sincerely, Anthony Caw General Manager Mercure North Melbourne

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 317 comentários 9.3/10 Localização
  • 535 comentários 4.7/10 Quarto
  • 399 comentários 8.4/10 Serviço
  • 11 comentários 6.5/10 Internet
  • 301 comentários 4.8/10 Conforto
  • 205 comentários 5/10 Limpeza
  • 142 comentários 1.6/10 Comodidades
  • 126 comentários 3.2/10 Atmosfera

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Preço a partir de, por 1 noite para 1 pessoa na categoria de quarto próximo do preço, excluindo serviços auxiliares, excluindo pequeno-almoço. Corresponde ao preço público mais baixo incluindo todas as taxas (IVA e taxa turística incluídas) do alojamento em causa, encontrado hoje no site https://all.accor.com/, para uma estadia de uma noite nos próximos 20 dias. Variável consoante o período e a disponibilidade. O preço é garantido apenas no momento da reserva. Qualquer reserva (no estrangeiro) deve ser paga na divisa do país onde o hotel se localiza. Apenas é garantido o valor confirmado no momento da reserva na divisa do país onde o hotel está localizado. Damos-lhe uma indicação de estimativa da conversão na sua moeda, mas não é contratual. No momento do pagamento, o seu banco pode cobrar despesas bancárias e/ou taxas de câmbio.