ibis Swansea 2 estrelas

Nota clientes Avis (Classificação ALL) 4.5/5 1.059 comentários

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ibis Swansea - Image 1
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Fabian Way, A483, SOUTH WALES, SA1 8LD SWANSEA, Reino Unido

Descrição

Extras do hotel

  • ¤ Free Wi-Fi

  • ¤ Free on-site parking

  • ¤ 10 min. drive to train station

  • ¤ 1.5 miles from Swansea Bay Campus University

  • 1.5 Miles to the city centre

As nossas opções de alojamento

Localização do hotel

ibis Swansea

Fabian Way, A483, SOUTH WALES
SA1 8LD SWANSEA
Reino Unido

GPS:51.619988, -3.911852

Telefone
Fax +4400000000

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Restaurante
  • Acesso para cadeiras de rodas
  • Wi-Fi
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Propriedade 100% não fumadores

FOGG'S

Está com fome? Não é necessário sair do hotel.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.5/5  1.059 comentários

Classificação do TripAdvisor  3.5/5  1.085 comentários

Never stay here

Nota Tripadvisor 1.0/5

Bola H Avaliação com certificação TripAdvisor

Very very dated hotel w a receptionist who does not know how to greet guests or anything about hospitality. Check out the pics. No proper mattress. Dusty. Linoleum floor in a hotel room? The toilet door lock is?? Feels like a prison cell;( Too bad I came all the way here for this dump and paid;(

Poor service and late cancellation by the hotel.

Nota Tripadvisor 1.0/5

mattw12 Avaliação com certificação TripAdvisor

Sadly I never got to experience the hotel, as despite having made my booking over 2 months in advance for an event I was attending, they cancelled my booking 10 days before I was due to stay, effectively leaving me high and dry and scrambling to find somewhere else. When I phoned to query this cancellation I was told by a very nice polite receptionist, that there were 'technical issues' which meant that the hotel had inadvertently overbooked. As I had made my booking very early I was surprised that I was being cancelled, so I was assured that a manager would phone me back to discuss the issue. No one ever did of course. I suspect the hotel discovered they could sell my room for more money. I've stayed in a lot of Ibis hotels over the years, but not sure I will again if I can't trust them to honour a booking.

Great room and hotel location

Nota Tripadvisor 5.0/5

whitey1962 Negócios - Avaliação com certificação TripAdvisor

Easy to find free parking outside the front door. Receptionist was pleasant and I was on my way up 2 floors in no time. The room was great with a big shower, big tv, tea maker and a desk with power Good view out the window too Bed was excellent in comparison to the Travelodge bed I had the previous evening

Dear Guest, Thank you for this great review. We are delighted that you had a memorable stay as this is always our main aim. We will be sure to let the team know the impact they had on your experience. We are glad that our location was convenient for your needs. We look forward to welcoming you back on a future occasion. Best wishes, Kate Davies, General Manager

Patrick

Nota Tripadvisor 5.0/5

magnwn Avaliação com certificação TripAdvisor

Really miseranle when we checked in, but what a great happy smile and welcome. We were soon checked in along with our car. Given a nice ‘red’ double room on the second floor. Room - the usual tea / coffee kettle. It was warm, clean and comfy, nice fresh smell in the room including the bathroom - mirror sparkling along with the chrome. We went down had a meal each - a plateful of good quality food, nothing to complain about. Our ‘check in guy’ came over to see if we were happy with our meals and later cleared up. Patrick, he was brilliant from the moment we steeped into the foyer. Not only with us, he was the same for other guests there. Other staff on duty were the same, it was a pleasure to stop with them! A massive thanks to Patrick & the other staff last night - 15/02/24. Looking forward to staying with you again. 🏴󠁧󠁢󠁷󠁬󠁳󠁿❤️👍🏻

Dear Guest, Thank you for taking the time to let us know your opinion of your recent stay. It's brilliant to hear that you felt warmly welcomed and that our 'red' rooms provided the comfort and cleanliness you deserve. Our team, especially Patrick, is over the moon to know that their efforts to ensure your happiness have not gone unnoticed! We're also tickled pink that the quality of our food hit the spot for you. Your kind words are a pat on the back for our dedicated staff. We're thrilled you're looking forward to your next stay – we can't wait to welcome you back! We look forward to welcoming you back. Best wishes, Kate Davies, General Manager

Weekend in Swansea, we'll one night

Nota Tripadvisor 2.0/5

jasonfH722HO Romântica - Avaliação com certificação TripAdvisor

The hotel from the outside look nice apart from being in the middle of an industrial estate.We book a 2 night break but left after the 1st night on entering the hotel we were greeted with people sitting in there pajamas in the bar sitting drinking it very much had the feel that the hotel was being used for the council to house people and groups of young lads .Not a place go for a weekend break.

Dear Jasonfh, Thank you for taking the time to review your stay. I'm sorry to hear that your experience didn't quite match your expectations. It's unusual for our guests to feel out of place as we aim to provide a welcoming environment for all. I've investigated to whom was sitting in their pyjamas and it was our Swansea university student group. I can only apologise on behalf of these guests. I find it a complete disgrace when guests cannot get dressed in public, however when working with Joe public, it's something we just have to deal with. While we do have a vibrant mix of guests and a lively atmosphere, we ensure that our hotel maintains professional standards at all times. We're proud to be a convenient option for various travellers with our free parking and Wi-Fi, and we're just a hop away from the beach and university. We hope to see you again. Cheers, Kate Davies, General Manager

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 537 comentários 9.1/10 Localização
  • 946 comentários 6.9/10 Quarto
  • 982 comentários 9.6/10 Serviço
  • 22 comentários 8/10 Internet
  • 494 comentários 7.4/10 Limpeza
  • 345 comentários 8.3/10 Pequeno-almoço

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Preço a partir de, por 1 noite para 1 pessoa na categoria de quarto próximo do preço, excluindo serviços auxiliares, excluindo pequeno-almoço. Corresponde ao preço público mais baixo incluindo todas as taxas (IVA e taxa turística incluídas) do alojamento em causa, encontrado hoje no site https://all.accor.com/, para uma estadia de uma noite nos próximos 20 dias. Variável consoante o período e a disponibilidade. O preço é garantido apenas no momento da reserva. Qualquer reserva (no estrangeiro) deve ser paga na divisa do país onde o hotel se localiza. Apenas é garantido o valor confirmado no momento da reserva na divisa do país onde o hotel está localizado. Damos-lhe uma indicação de estimativa da conversão na sua moeda, mas não é contratual. No momento do pagamento, o seu banco pode cobrar despesas bancárias e/ou taxas de câmbio.