Mercure Shrewsbury Albrighton Hall Hotel & Spa 4 estrelas

Nota clientes Avis (Classificação ALL) 4.1/5 1.440 comentários

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Mercure Shrewsbury Albrighton Hall Hotel & Spa - Image 4

Descrição

Hotel aprovado por ALLSAFE

Extras do hotel

  • WIFI grátis em todo o hotel

  • Visite instal. lazer, incl. piscina coberta de 10 m, sauna, banho turco, sala de gelo e spa

  • Estac. grat. c/lugares p/ pessoas com mob. reduz., fácil acesso ao centro de Shrewsbury

  • Os 87 quartos têm uma pers. indiv., os quartos Privilege têm vista para o lago ornam.

  • O nosso restaurante Oak inclui características originais e inclui pratos sazonais deliciosos

As nossas opções de alojamento

Localização do hotel

Mercure Shrewsbury Albrighton Hall Hotel & Spa

Ellesmere Road, Albrighton
SY4 3AG SHREWSBURY
Reino Unido

GPS:52.75736, -2.746925

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Piscina
  • Estacionamento
  • Aceitam-se animais de estimação
  • Restaurante
  • Acesso para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Propriedade 100% não fumadores
  • Serviço de quartos

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.1/5  1.440 comentários

Classificação do TripAdvisor  4.0/5  3.013 comentários

Ok

Nota Tripadvisor 3.0/5

862siennah Avaliação com certificação TripAdvisor

Is a very nice place which is well looked. My room was very spacious which included a separate bath and shower, and have to say one of the comfiest beds I've slept in, and I always judge a place by the quality of the bed. Staff are friendly and attentive. Couple of pointers, food at the bar stops taking orders at 8:45pm. Some of the accommodation isn't directly connected to the main building as is the spa/leisure facilities, so you might find you need to trek outside between buildings. Parking is plentiful with short walk to reception.

OK - food not great.

Nota Tripadvisor 3.0/5

Red9uk Romântica - Avaliação com certificação TripAdvisor

Overall a one night spa break was Ok, the massage was good, but I think when hotels can’t serve high quality tasty food then it has a problem. I’ve read countless reviews of how poor the bar good is and my steak sandwich was flabbergastingly bad! I found the management will take action though- a starting point is to order the steak sandwich and see what is being turned out. The main restaurant is ok but I felt the meals lacked taste and it’s over priced. Rooms are ok and a nice rural location. I’d be cautious about staying here, with the below par standards I experienced

Sorry, no. But go recruit Elena, Tom and Jacob!

Nota Tripadvisor 3.0/5

Linda P Avaliação com certificação TripAdvisor

What is sold online is most definitely not what you will find onsite. I appreciate the young staff who held the fort like Tom who, at one point, was checking in 17 waiting guests all by himself. This was a pretty regular, overloaded Reception experience. Elena, one of the managers, is brilliant. Can-do, efficient, personable, professional. And the room service is pretty swift for such a busy venue. And Sarah at the spa is lovely. Those are the positives. The 4 pillows were rock hard. My room which was described as “garden facing” was in fact right on a major thoroughfare road, to the extent that you don’t need an alarm clock. At 5am the trucks will jolt you out of bed with a light rattle of the walls and serious shake of the windows! There was no water at all day 1. And limited water day 2. Meaning, if you have somewhere to be as I did, a 15 second shower is it as I did not have time to phone in and wait for maintenance. Again. The young chap behind the bar needs to move on. Grumpy sums it up. He cousin take some tips from colleague, Charlie, an engineer looking for the right job and earning a grateful income in the meantime. Breakfast is ok if you eat meat. And a lot of dairy. I’m going to end this “do not recommend” review with Jacob, who runs the gym/front office area at the spa. His professional, delightful, energetic demeanour saved the day! Hopefully somebody reading this message has the authority to double his salary.

Spa day

Nota Tripadvisor 2.0/5

Craig H Avaliação com certificação TripAdvisor

If you want a spa day in Shropshire, there are lots better options than Albrighton Hall Hotel. The Spa itself was the best 25minutes of our “spa day” the staff were unhelpful, the leisure facilities are grotty and need updating. Hygiene standards were very low and lots of repairs and updating needed. Don’t waste your money here, unless a lot of work and staff training is done.

Spa Break for my wife’s birthday.

Nota Tripadvisor 2.0/5

Ross W Romântica - Avaliação com certificação TripAdvisor

We recently celebrated my wife's birthday with a delightful spa break at Albrighton Hall Hotel, booked through Spa Break. Nestled in luxurious grounds, the hotel offers picturesque views of the river, creating a serene ambiance. While the hotel itself appeared slightly worn, our privilege room was comfortable, boasting a large queen bed, additional lounge area and stunning views. Upon arrival, we savored a delicious lunch in the bar, albeit with a minor hiccup in service, i say i minor hiccup there was no chilli on our chilli nachos. Moving on to the spa, housed within a members' leisure center, we encountered some local patrons and their children, which may not suit those seeking a child-free escape. Despite this, the steam room and sauna were satisfactory, offering moments of tranquility. Regrettably, the Ice room and hydrotherapy room were out of order, the experience showers were also faulty and the overall thermal spa area had a distinct odor upon entry. The spa’s ambiance was enhanced by a captivating mural by the poolside, which was very relaxing. Our dining experience was exceptional, with a sumptuous three-course dinner complemented by excellent wine selections. Breakfast the following morning was equally satisfying. Returning to the spa for treatments, we indulged in massages and facials that left us feeling rejuvenated. The therapists were welcoming and provided a truly relaxing experience. In summary, our stay at Albrighton Hall Hotel offered a pleasant and relaxing retreat for my wife's birthday celebration. Despite minor setbacks in the spa facilities, the overall experience, including the accommodations, dining, and staff service, was satisfactory. We would probably not be returning for another rejuvenating escape in the future.

Dear Mr. Ross W., I am very pleased to read this feedback regarding your recent stay at our hotel in occasion of your wife's birthday. Unfortunately we had some unforeseen maintenance issues in our leisure center which have let us to the imminent closure of our Jacuzzi and Ice Room. Majority of these issues have now been resolved and we are continuously working on improving our services and have a team of specialized contractors assisting us with this. I am very disappointed to read that you may not return to our hotel in the future, as you have described the overall experience positive. It is our hotel to welcoming you back to our property, this time for a rejuvenating escape. Warm regards, Elena Fenton Operations Manager

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 500 comentários 9.3/10 Localização
  • 1.624 comentários 6.6/10 Quarto
  • 1.399 comentários 7.8/10 Serviço
  • 49 comentários 2.2/10 Internet
  • 1.023 comentários 6.1/10 Comida
  • 667 comentários 5.5/10 Centro de Bem-Estar/Spa
  • 582 comentários 7.4/10 Pequeno-almoço
  • 556 comentários 5.4/10 Limpeza

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