Mercure Hotel Aachen Europaplatz 4 estrelas

Nota clientes Avis (Classificação ALL) 4.4/5 1.220 comentários

Mercure Hotel Aachen Europaplatz - Image 1
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Mercure Hotel Aachen Europaplatz - Image 4

Descrição

Hotel aprovado por ALLSAFE

Extras do hotel

  • A piscina exterior e o jardim são um convite para relaxar

  • Localização conveniente e tranquila rodeada por espaços verdes

  • 170 lugares de estacionamento disponíveis

  • Instalações para conferências e reuniões com capacidade máxima para 350 convidados.

  • O terraço e a piscina exterior são um convite para relaxar

As nossas opções de alojamento

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Localização do hotel

Mercure Hotel Aachen Europaplatz

Joseph-von-Goerres-Strasse 21
52068 AACHEN
Alemanha

GPS:50.781249, 6.107808

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Piscina
  • Estacionamento
  • Transporte de ligação
  • Acesso para cadeiras de rodas
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Salas de reunião
  • Propriedade 100% não fumadores
  • Serviço de quartos

Café da manhã

O nosso completo e delicioso peq.-almoço bufete espera por si a partir das 6:00h da manhã. Se o tempo estiver bom, pode tomar uma refeição no terraço ao sol. Peq.-almoço no quarto a pedido s/ custos adicionais.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.4/5  1.220 comentários

Classificação do TripAdvisor  4.0/5  651 comentários

Poor hotel for coach group

Nota Tripadvisor 1.0/5

K4277QSkimf Romântica - Avaliação com certificação TripAdvisor

The hotel was not geared up for a coach party 1). Each time the driver had problems accessing the Carpark, non space for coach to manoeuvre 2). For meals we were herded into a room not suitable to seat a coach party, 48 of us were squashed in; it got very tight, noisy, hot and claustrophobic. On the 2nd morning my partner wasn’t feeling well, so we sat at a table in main restaurant; a waitress told us to move, as these seats were for paying guests only. We asked her what we were and she just told us to move. She was extremely rude. 3). After the evening meals we tried to move out to the seating area around bar and reception, but most were reserved. They allowed us to sit at table in main restaurant. None of this reserved seating was used by anyone all evening. On the second evening the seating was all reserved again; we asked at the bar if someone was actually going to use it that evening; to be told it was all reserved to give privacy to a couple each evening booked in for a romantic diner. One of our party sat at one of the reserved seating and a lady bar staff went over to the table, banged her fists on the table and said get up you can’t sit here. Again extremely rude. The bar manager explained the hotel policy to us, he was the only friendly staff. 4). The choice of food was limited and very bland, ran out most times.

A very nice Mercure hotel on the outskirts of Aachen.

Nota Tripadvisor 5.0/5

Nickwaddick Avaliação com certificação TripAdvisor

We stayed at the Mercure Aachen Europaplatz for one night in May 2023. This was an overnight stop on our Journey from the UK to Bonn. The hotel is in a good location, very close to the motorway and with easy access to Aachen. Check in was quick and very efficient. The staff where extremely helpful and pleasant and made us feel very welcome. We had 2 rooms including a disabled room. Both where very well laid out. Clean, Functional and very comfortable. The disabled room was a wet room style which was perfect for my sister with whom I was travelling. Plenty of space, and well laid out. The only downside if anything was that the bed was a little lower then expected. We ate in the restaurant in the evening, the food was very enjoyable, the staff extremely helpful especially with getting a table set up for a wheelchair and overall seemed to be good value. Breakfast was included in the morning but had very limited choices however this may have been as we arrived close to the finishing time. Overall this was a very nice hotel with easy access, good parking, friendly staff, nice rooms and offered good value. I would not hesitate to stay here again if i had the opportunity.

Dear Nickwaddick, thank you very much for your great feedback! We will share it with our team. We hope to welcome you back soon one more time! Stay healthy and with kind regards, Mercure Hotel Aachen am Europaplatz.

Bom atendimento

Nota clientes Avis 4.5/5

K. S. Negócios - Comentários confirmados de ALL

O atendimento da recepção foi muito bom e a vantagem de ter estacionamento sem problemas com reservas foi excelente.

Dear Klaus S., We very much appreciate your comments regarding your stay at the Mercure Hotel Aachen Europaplatz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Mercure Hotel Aachen am Europaplatz.

Perfeito!

Nota clientes Avis 4.5/5

Alexandra Casais - Comentários confirmados de ALL

Tudo ótimo, da recepção até o quarto.

Dear Alexandra R., We very much appreciate your comments regarding your stay at the Mercure Hotel Aachen Europaplatz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Friendly Hotel

Nota Tripadvisor 4.0/5

joselohm52 Romântica - Avaliação com certificação TripAdvisor

Hotel is easy to find. Plenty of parking. You have to drive into the town center 5 mins away. Hotel personell are always very friendly and helpful. Unusual, but the second bedcover is in the cupboard. Towels very nice and soap/shower fluid is very nice. Aircondition and heating in rooms.

Dear Joselohm52, thank you for your great feedback. We hope to welcome you back soon in our hotel. Stay healthy. Kind regards,

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 525 comentários 8.2/10 Localização
  • 883 comentários 7.5/10 Quarto
  • 780 comentários 8.7/10 Serviço
  • 10 comentários 8.5/10 Internet
  • 603 comentários 8.8/10 Pequeno-almoço
  • 442 comentários 6.2/10 Conforto
  • 398 comentários 8.2/10 Limpeza
  • 370 comentários 5.6/10 Comida

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