Mercure Sheffield Kenwood Hall & Spa

Classificação clientes Avis (Classificação ALL) 3.7/5 1.129 comentários

Mercure Sheffield Kenwood Hall & Spa - Image 1
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Descrição

Extras do hotel

  • Pet-friendly accommodation and facilities throughout

  • Meeting, Events and Wedding Suites available

  • Set in 12 acres of beautiful grounds, 1 mile from Sheffield City Centre. Perfect for relaxing.

  • Complimentary on-site Car Parking

Nossas acomodações

Take advantage of our Flight + Hotel offers

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Localização do hotel

Mercure Sheffield Kenwood Hall & Spa

Kenwood Hall Hotel & SPa, Kenwood Road
S7 1NQ SHEFFIELD
United Kingdom

GPS:53.364547, -1.49091

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Piscina
  • Estacionamento
  • Animais bem-vindos
  • Restaurante
  • Acessível para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião
  • Propriedade 100% para não fumantes
  • Serviço de quartos

LAKEVIEW

Enjoy great British favourites as well as a selection of modern cuisine whilst overlooking our grounds. Our menu's are designed by our experienced Chef's who carefully source the best fresh and local produce.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  3.7/5  1.129 comentários

Classificação no TripAdvisor  3.5/5  2.486 comentários

Facial

Classificação TripAdvisor 5.0/5

rebecca B Avaliação certificada TripAdvisor

I came to the spa for a facial and had the lovely Chloe. The most relaxing experience and probably be the best facial I've ever had. What a Lovely polite and funny lady and she made me feel very relaxed. Also gorgeous facilities too and so clean !!! Thanks so much again Chloe and I'll definitely be back :)

Quality of meals

Classificação TripAdvisor 2.0/5

Connieallatsea Avaliação certificada TripAdvisor

I stayed for four nights and had evening meal only twice . First time I had the double burger which was not home made . Second meal Crispy pork belly-undercooked and rubbery. Soup of the day was the same each day !!! Tomato. I did not have the confidence to dine at the hotel for the remainder of my stay. In fairness to hotel management they addressed and took on board the feedback at the time. I was ensured these issues were to be progressed . All staff were very pleasant and did there best to assist , but were let down by the quality of the food served.

Thank you for taking the time in sharing your experiences and I am sorry that you left disappointed. I am also aware that you have written in and our Operations Manager, Marsela is currently investigating for you and will respond. It is a real shame that you have chosen to post on prior to giving us the opportunity to respond to your email directly. Nevertheless, I will also be speaking with our Head Chef because your experiences are not ones that we wish to give and this needs improving for sure. We are in the process of launching a new breakfast this week, followed by new menus throughout for lunch and dinner. Hopefully you will be able to return again soon and be able sample one of these. Kind Regards, Dan Wilson Regional General Manager

Treatments

Classificação TripAdvisor 5.0/5

Debra M Avaliação certificada TripAdvisor

Thank you Chloe I had the best facial ever my skin felt and looked so much better , I will definitely be returning again very soon

Thank you for taking the time to share your experiences and I am so pleased that you enjoyed your visit to our Spa and the treatment with Chloe. I have shared your review with Chloe personally. We look forward to welcoming you back again soon. Kind Regards, Dan Wilson Regional General Manager

Muito mau

Classificação TripAdvisor 1.0/5

HelgadeSousa Negócios - Avaliação certificada TripAdvisor

Estive no hotel 1 noite. O check in muito demorado. Não informaram que acesso aos quartos é pelas escadas. Sem elevador. Venderam afternoon tea no restaurabte do hotel como igual ao na nova sala restaurante. Muito diferente... deviam ter esse conhecimento ba receção diferenças. O primeiro impacto do hotel, foram os cigarros no chão. Ficou esta sujidade à entrada do hotel o tempo todo, durante a minha estada. Nao gostei, não recomendo.

Dear HelgadeSousa, Thank you for your review, I am sorry that we did not provide you with an enjoyable experience and would welcome the opportunity to discuss this further with you so I can try to make this right for you and restore your faith in the hotel. Kind regards, Becky

Jardins exuberantes!

Classificação TripAdvisor 4.0/5

Fabiana A Viagem a sós - Avaliação certificada TripAdvisor

Excelente hotel, e numa localização privilegiada. Cercado por jardins que descansam a nossa mente, fica a menos de 2 Km do centro de Sheffield e muito próximo ao Ponds Forge Sports Centre. Ótima opção.

Thank you for your feedback and I am pleased that you enjoyed your stay with us at the hotel and was able to take full advantage of the hotel's location and the 11acres of grounds including the lake Lorraine Lockwood General Manager Kenwood Hall Hotel

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 727 comentários 8.9/10 Localização
  • 2.061 comentários 5.1/10 Quarto
  • 1.465 comentários 7.1/10 Serviço
  • 37 comentários 3.8/10 Wifi
  • 949 comentários 5.6/10 Comodidades
  • 692 comentários 3.9/10 Limpeza
  • 664 comentários 4.9/10 Comida
  • 623 comentários 6.6/10 Café da manhã

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