Mercure Hangzhou West Lake 4 estrelas

Classificação TripAdvisor 4.0/5 27 comentários

Mercure Hangzhou West Lake - Image 1
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Descrição

Nossas acomodações

Localização do hotel

Mercure Hangzhou West Lake

No 3 Zhonghe North Road, Xiacheng District
310006 HANGZHOU
China

GPS:30.25939, 120.17133

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Estacionamento
  • Restaurante
  • Acessível para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Café da manhã
  • Bar
  • Propriedade 100% para não fumantes
Próximo da propriedade
  • Estacionamento

WESTERN RESTAURANT

Localizado no 1º andar, o restaurante aberto o dia todo combina culinária ocidental com delícias orientais. Ele serve um delicioso e saudável café da manhã, almoço e jantar. Opções de buffet personalizado estão disponíveis.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação no TripAdvisor  4.0/5  27 comentários

One of the best mercure in hangzhou

Classificação TripAdvisor 5.0/5

260marcellk Viagem a sós - Avaliação certificada TripAdvisor

Great location, nice fancy room, clean room, nice bathroom. The staff Ms Sunny very very very good staff, she really helpful even with little english but she really did a great job and she cal solved all my problem very easy. Thank you to Ms Sunny, i hope she get promote very soon

Great Staff !

Classificação TripAdvisor 4.0/5

richardliewcf Família - Avaliação certificada TripAdvisor

Stayed between 27 - 29 Nov. The staff are friendly. Only slight negative is that the room size is a bit small and the food. Watch out for the 2 robots....they kinda block the corridor to the lifts. Ha..ha.

Great Stay, Incredible Staff

Classificação TripAdvisor 5.0/5

AmieS133 Família - Avaliação certificada TripAdvisor

To start with, the hotel was great. The breakfast buffet was amazing, the room was beautiful and clean. Aside from that, the staff really went above and beyond for my mother and I. She ended up falling while we were at a tea farm. She ended up breaking her collarbone and a couple of ribs. As soon as we got back to the hotel, the staff knew something was wrong and immediately came to help us. They booked flights home for us on the spot, managed to find a pretty good price with only one layover. They also helped me pack up our stuff, made sure nothing was left behind, and made sure that we got to the airport on time. It would have been a much more difficult night without their help. We got back from the hospital and were on a plane within three hours because of them. I can not thank them enough.

Excellent services

Classificação TripAdvisor 5.0/5

sarah152018 Viagem com amigos - Avaliação certificada TripAdvisor

Had a great stay in the hotel. Clean and modern hotel. Good location to go everywhere. Friendly staff especially staff Sara. When we arrived the hotel, she came out and welcoming us. Helped us with the luggage and assisted us upon checking in to make sure our check in went smoothly. Besides this, because I'm a Accor member, get free upgrade. Really appreciated it. Highly recommended.

Stay for the Room not the Food

Classificação TripAdvisor 3.0/5

harleluyax Negócios - Avaliação certificada TripAdvisor

The Breakfast was Horrible. It says Egg station but the guy could make only fried eggs , I asked for Omelet, he says no. Definitely not staying here again. The day before I also stopped for lunch around 2 pm, the menu was limited .. and many things were not available. Room is fine, just horrible place for F&B.

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 1.058 comentários 9.4/10 Localização
  • 1.433 comentários 8.6/10 Quarto
  • 2.426 comentários 9.5/10 Serviço
  • 933 comentários 9.4/10 Limpeza
  • 716 comentários 9.5/10 Atmosfera
  • 550 comentários 9.5/10 Café da manhã
  • 418 comentários 5.4/10 Conforto
  • 406 comentários 8.7/10 Comodidades

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