Sofitel Noosa Pacific Resort 5 estrelas

Classificação clientes Avis (Classificação ALL) 4.6/5 3.619 comentários

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Sofitel Noosa Pacific Resort - Image 1
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14 16 Hastings Street, Hotel entrance via Noosa Parade, PO Box 886, Noosa Heads Qld 4567, 4567 NOOSA, Australia

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Localização do hotel

Sofitel Noosa Pacific Resort

14 16 Hastings Street, Hotel entrance via Noosa Parade, PO Box 886, Noosa Heads Qld 4567
4567 NOOSA
Australia

GPS:-26.386863, 153.08834

Telefone
Fax +61 7 5449 4753

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Piscina
  • Estacionamento
  • Traslado
  • Restaurante
  • Acessível para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Café da manhã
  • Bar
  • Salas de reunião
  • Propriedade 100% para não fumantes
  • Serviço de quartos

NOOSA BEACH HOUSE

Experience relaxed dining and Modern Coastal cuisine in the stylishly chic setting of Noosa Beach House. Accor Plus members are offered 15% discount in this venue.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.6/5  3.619 comentários

Classificação no TripAdvisor  4.5/5  1.527 comentários

Certificado de excelência 2023

Urgent revamp necessary

Classificação TripAdvisor 3.0/5

memoriesinthesand Família - Avaliação certificada TripAdvisor

The property is in desperate need of a revamp. The rooms are tired and dated and just don’t justify the hefty price tag ($600+). This is not 4/5 star property. Positives - Lovely location with direct access to Hastings street - Good staff - Family friendly

Still tops but Brekky needs work .

Classificação TripAdvisor 4.0/5

Peter T Avaliação certificada TripAdvisor

Responded to an offer from the hotel and spent a few nights in comfort just before Easter . As usual , the staff were welcoming and very efficient , the room was excellent , and the hotel facilities commensurate with a top hotel . The only negative was the buffet breakfast which , while adequate , was unimaginative and below par for a five star hotel . Needs to improve !

Bonjour Peter T, Thank you for choosing Sofitel Noosa Pacific Resort and for sharing your experience. We are delighted to hear that you enjoyed the comfort and service during your recent stay. Your feedback regarding the breakfast is noted, and we will share this with our culinary team to enhance the dining experience for our valued guests. We have a new Executive Chef and I know he is already looking at improved offerings. We appreciate your valuable insights as we continuously strive to improve. We look forward to welcoming you back for an even more enjoyable stay. Warm regards, Vianne Birrell Rooms Division Manager

Wonderful stay

Classificação TripAdvisor 4.0/5

SmithKat Família - Avaliação certificada TripAdvisor

We stayed at the Sofitel in a Prestige Suite for a long weekend with the family. The check-in process was easy. We were sat down in a separate area and were offered champagne and juice for my son. They also provided champagne (Laurent-Perrier) and juice for my son as a welcome gift. Nice touch! This was part of hubby’s Accore Patinum status. A room our room came with a Butler Service, which was very good, reliable and responsive. They booked dinner for us, the spa and brought anything we required. The food in the hotel restaurants, as well as room service, was very good and delicious for breakfast, lunch and dinner. The spa was good. I had a 30 minute complimentary soak, which was really relaxing. Some of the jets in the spa beds were not working on the day. The massage I had was also very good. I came away very relaxed. The staff was friendly and let my son have a little tour of the spa as well. The suite we stayed in was very large, with a really big balcony overlooking the pool and Hastings Street. The suite is a little tired. The sofa in the lounge area, which is also a sofa bed, was a bit uncomfortable. One of the cushions has softened and could feel the sofa bed structure underneath. The bathroom is also showing its age, having a small corner spa bath. The bathroom has double sinks. The bed, however, was very comfortable and slept really well. They also have a mix of pillows, as well as a pillow menu, including soft pillows, a must for stomach sleepers. The balcony had two lounge chairs with an umbrella, a large round chair and a large outdoor table. The pool is large with plenty of lounge chairs around it. It wasn’t busy when we were there. The hotel also has Coolcabanas for hire for the beach which is just across the road. Our room was above the bar on Hastings Street and on Saturday night they had live music until 10 PM which was very loud in our room. Despite this me, and my son have fallen asleep, despite the noise given our tiredness levels. Overall we had a wonderful stay, with great service and we’ll be back.

Not 5 star expectation

Classificação TripAdvisor 1.0/5

Angelina K Avaliação certificada TripAdvisor

Really disappointed with our stay The room was not 5 star Breakfast below average felt like I was dining in a canteen environment There is a lot of work to be done to get this Accor brand to the 5 star level it is saying it is Read all the negative reviews as an indicator to make your own judgement For me for what I paid my expectations were higher I note the management only reply to the better reviews on trip advisor and ignore others and should try to listen on how to better improve For us as a couple and world travellers we were so glad to check out and would rate this hotel as 2 to 3 star The pool may be the main attraction but when it rains it means nothing As our room was outdated and had a very musty smell Look elsewhere

Bonjour Angelina K, Thank you for taking the time to share your feedback about your recent stay at Sofitel Noosa Pacific Resort. We sincerely apologize for falling short of your expectations and for any disappointment you experienced during your stay. We understand that the room did not meet your expectations for a 5-star experience. We appreciate your feedback and have taken note of it for future stays. Regarding breakfast, your feedback is most unusual as we get very positive comments generally. I apologize if it did not meet your expectations. We value your feedback about the overall state of the hotel. We have engaged a design company and are planning to commence room enhancements early 2025. We apologize for any inconvenience caused by the weather affecting the pool enjoyment during your stay. Please be assured that we take all guest feedback seriously and use it as an opportunity to continuously improve our services. Thank you for choosing Sofitel Noosa Pacific Resort. We hope to have the opportunity to welcome you back in the future and provide you with an enhanced experience. Warm regards, Vianne Birrell Rooms Division Manager

Muito bom

Classificação TripAdvisor 5.0/5

Julianahv Avaliação certificada TripAdvisor

Hotel da cadeia Sofitel com padrão impecável! Quarto enorme, cama super confortavel, banheiro com hidromassagem e produtinhos Lanvin. Ha jma pequena cozinha com microondas, cafeteira etc. O cafe da manha é bem variado e a piscina é linda. Fica super bem localizado. Estacionamento disponivel - self-park e manobrista. Wi-fi gratis e com otimo sinal!

Bonjour Julianahv, Thank you for your fantastic review on Sofitel Noosa Pacific Resort. We are really pleased you enjoyed your stay with us. Safe travels and we look forward to welcoming you back again in the future. Guest Services Manager - Sofitel Noosa Pacific Resort.

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 703 comentários 9.4/10 Localização
  • 1.284 comentários 7.2/10 Quarto
  • 1.787 comentários 9.1/10 Serviço
  • 13 comentários 3.5/10 Wifi
  • 368 comentários 7.4/10 Comida
  • 321 comentários 4.9/10 Limpeza
  • 216 comentários 4.7/10 Custo-Benefício
  • 206 comentários 8.2/10 Café da manhã

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Preço inicial, para 1 pessoa por 1 noite na categoria de quarto apropriado próximo do preço, excluindo serviços adicionais e café da manhã. Corresponde ao menor preço público incluindo todas os impostos (IVA e taxa turística) da acomodação apropriada, encontrada hoje no site https://all.accor.com/, para uma hospedagem de uma noite nos próximos 20 dias. Variável dependendo do período e da disponibilidade. O preço é garantido somente no ato da reserva. Todas as reservas (do exterior) são pagas na moeda do país onde o hotel está localizado. Somente o valor confirmado no momento da reserva na moeda do país do hotel é garantido. Uma estimativa da conversão na sua moeda pode ser fornecida a você, mas não é contratual. No momento do pagamento, seu banco pode cobrar taxas bancárias e/ou taxas de câmbio.