Mercure Bedford Centre Hotel 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.1/5 591 comentários

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garantido
Mercure Bedford Centre Hotel - Image 1
Mercure Bedford Centre Hotel - Image 2
Mercure Bedford Centre Hotel - Image 3
Mercure Bedford Centre Hotel - Image 4
2 St Marys Street, MK42 0AR BEDFORD, United Kingdom

Descrição

Extras do hotel

  • Conference venue for up to 450 guests with private bar and 7 meeting rooms

  • Stunning views over the River Great Ouse from the restaurant, bedrooms and event space

  • Bar area with live sports channels available

  • On-site parking

  • City centre location with great transport links

Nossas acomodações

Localização do hotel

Mercure Bedford Centre Hotel

2 St Marys Street
MK42 0AR BEDFORD
United Kingdom

GPS:52.133977, -0.465752

Telefone
Fax +44 1234 799902

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Estacionamento
  • Animais bem-vindos
  • Restaurante
  • Acessível para cadeiras de rodas
  • Wi-Fi
  • Ar condicionado
  • Café da manhã
  • Bar
  • Salas de reunião
  • Propriedade 100% para não fumantes
  • Serviço de quartos

The Riverside Restaurant

Head to our Riverside Restaurant to dine with scenic views overlooking the River Great Ouse. Choose from various British and International dishes, using the finest local and sustainably sourced ingredients where possible.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.1/5  591 comentários

Classificação no TripAdvisor  4.0/5  213 comentários

Certificado de excelência 2024

A top hotel with great staff

Classificação TripAdvisor 5.0/5

gazg805 Negócios - Avaliação certificada TripAdvisor

While staying at the Mercure for work I was here for 6 weeks , The welcome was lovely and my room (603) was excellent and well appointed. The food choice was great in the bar and the restaurant with our themed buffets . The best part of our stay was the staff , all the staff were welcoming and friendly but a special mention to Naz and Patricia who were brilliant. A special mention has to go to Love who worked in the bar , her attitude and professionalism were a credit to her and the hotel . A bad day at work is put behind you when she smiles and welcomes you . A great employee and definitely destined for bigger and better things . Thank you Love .

Legendary staff

Classificação TripAdvisor 5.0/5

Kevin S Avaliação certificada TripAdvisor

Stayed here with work. Rooms are clean and comfy, but their main asset is the staff. Love behind the bar is a credit to the company. She’s attentive, efficient and friendly. Nothing is too much trouble and always served with a smile. She deserves a pay rise.

No Way Is it a 4 Star Hotel - Heating not working & Other Annoyances.

Classificação TripAdvisor 3.0/5

jayjayjay3 Avaliação certificada TripAdvisor

We had two rooms. In no way is this a 4 star hotel. The rooms were clean and the staff were great. Beds are super comfy.The issues with this hotel are outside the staff's control. There are no robes, slippers, hairdryer, iron in the room so not four star. The fan in the bathroom did not work which is a building regulation requirement. There are no main lights in the room only bedside lights. Why? The heater did not work and part of the front was broken off. Reception had to control it.We had three coffee capsules? There is one chair to sit although they were both double rooms. One room had a desk and no desk chair. The grout in the bathrooms is moldy and the sinks have seen better days. The carpets in the corridors are very old and the old suspended ceiling tiles are stained in places. The corridors and rooms were old and tired and need updating.The most annoying thing was the bathroom door which stuck on the sill which meant we had to force it open and closed. It is clearly an ongoing issues as the floor was worn away. It was also a large heavy door which opened into the tiny shower room. We paid more for an upgraded room where we could all sit but all we got was an extra amount of useless space with no lights or enough chairs even for two people to relax. Never used Mercure before and won't again.

Friendly Hotel By The River

Classificação TripAdvisor 4.0/5

Colin D Avaliação certificada TripAdvisor

We usually visit Bedford once a year and have previously stayed at the Bedford Swan. However, since refurbishing it the staff there and the management have become very rude. So we decided to give the Mercure a go and we didn't regret it. The hotel has a 70s retro feel about it and as seems to be the case with the Mercure brand it could do with some modernisation. That said, the staff were friendlier and best of all they had a sense of humour. Check in and check out was excellent and we felt welcomed. We were allocated a room on the ground floor. The room was clean and the beds were very comfortable. The bathroom was also very clean and the toilet had a fast flush. One problem we did encounter, was the air conditioning/heating wasn't working so it was quite chilly given that the weather was only in single digits centigrade. Breakfast was served in the first floor restaurant. I'm OK with stairs, but my wife isn't so I asked Nas if there was a lift and he showed me one which was tucked around a corner. I was surprised the main lift didn't stop on that floor? Anyway, it was only a minor issue. The breakfast was well cooked and there were hot and cold options. I guess it must have been very quiet at the hotel because on both mornings there wasn't anyone asking for our room number. We also had a light meal in the bar area. That was very enjoyable and the view across the river was lovely. It was rather chilly down there though and I had to keep my coat on. To sum up, the hotel didn't have the same services that the Swan had, but the staff were more welcoming and the rooms were more than adequate. We also found the seating in the breakfast room much better.

Dear 179ColinD Thank you for taking the time to share your feedback with us. We truly appreciate your detailed review and are glad to hear that Nas have made your stay more comfortable with their exceptional service. Your comments regarding the room temperature are duly noted, and we will certainly address these areas to enhance your future experiences. We look forward to welcoming you back and exceeding your expectations on your next visit. Regards Front Office Manager

Agghiacciante

Classificação TripAdvisor 2.0/5

SailSKIp Negócios - Avaliação certificada TripAdvisor

Purtroppo ho avuto una pessima esperienza sia per la camera che era sporca al mio arrivo, il muro rovinato con grandi macchie credo di umidità, aria condizionata inesistente con uno split credo di almeno vent’anni che ovviamente non funziona.hanno lasciato aperta la finestra della camera ma non mi sembra un’ottima soluzione.nel bagno il gabinetto era sporco e mancava la carta. i corridoi dell’hotel dove sono le camere non sono per nulla puliti con la moquette ma macchiata un po’ ovunque. La hall d’ingresso dell’hotel è molto carino e pulita, ma non rispecchia per nulla tutto il resto dell’albergo. in ultimo il parcheggio viene fatto fatto pagare cinque sterline a notte e secondo me è una follia. Purtroppo a volte si sceglie di andare in una catena di alberghi per avere delle garanzie per questo è uno di quei rari casi in cui ciò non esiste. La mia camera era nella struttura laterale, credo vecchia o rinnovata troppi anni fa… Dalla hall ci sono invece degli altri piani, non so se magari in quella parte ci siano camere migliori… Male male…

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 531 comentários 8.9/10 Localização
  • 1.062 comentários 6.5/10 Quarto
  • 815 comentários 8.4/10 Serviço
  • 13 comentários 8.2/10 Wifi
  • 390 comentários 5.6/10 Limpeza
  • 321 comentários 7.5/10 Café da manhã
  • 12 comentários 0.9/10 Centro de Bem-Estar/Spa

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Preço inicial, para 1 pessoa por 1 noite na categoria de quarto apropriado próximo do preço, excluindo serviços adicionais e café da manhã. Corresponde ao menor preço público incluindo todas os impostos (IVA e taxa turística) da acomodação apropriada, encontrada hoje no site https://all.accor.com/, para uma hospedagem de uma noite nos próximos 20 dias. Variável dependendo do período e da disponibilidade. O preço é garantido somente no ato da reserva. Todas as reservas (do exterior) são pagas na moeda do país onde o hotel está localizado. Somente o valor confirmado no momento da reserva na moeda do país do hotel é garantido. Uma estimativa da conversão na sua moeda pode ser fornecida a você, mas não é contratual. No momento do pagamento, seu banco pode cobrar taxas bancárias e/ou taxas de câmbio.