The Sebel Melbourne Malvern 4,5 estrelas

Classificação TripAdvisor 4.0/5 63 comentários

The Sebel Melbourne Malvern - Image 1
The Sebel Melbourne Malvern - Image 2
The Sebel Melbourne Malvern - Image 3
The Sebel Melbourne Malvern - Image 4
803 Dandenong Road, Malvern, 3145 MELBOURNE, Austrália

Descrição

Extras do hotel

  • Cada apartamento tem Wi-Fi gratuito, varanda privada, cozinha espaçosa e lugar para refeições.

  • O Sebel Melbourne Malvern está perto de bares, cafés, lojas e restaurantes.

  • O Sebel Melbourne Malvern é perto do centro de Melbourne e das principais redes de transporte.

  • O Sebel Melbourne Malvern possui estacionamento coberto para os hóspedes.

  • O Sebel Melbourne Malvern Spa tem sauna e academia, que estão disponíveis para os hóspedes.

Nossas acomodações

Cobertura

Cobertura de 3 quartos com vista, cozinha completa, varanda grande

  • 6 pessoa, no máximo
  • 206 m² / 2217 sq ft
  • Roupa de cama 3 x Cama(s) king size
  • Vistas: Vista para o parque

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Localização do hotel

The Sebel Melbourne Malvern

803 Dandenong Road, Malvern
3145 MELBOURNE
Austrália

GPS:-37.874256, 145.039085

Telefone
Fax +61 3 9021 2036

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Estacionamento
  • Acessível para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Propriedade 100% para não fumantes

Centro de fitness

Foto não contratual

Nosso centro de fitness tem modernos equipamentos de academia, spa ou sauna.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

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Classificação no TripAdvisor  4.0/5  63 comentários

Do not recommend! Receptionist was insulting and management held no responsibility for the abhorrent behaviour of staff

Classificação TripAdvisor 1.0/5

Steph W Avaliação certificada TripAdvisor

I stayed at The Sebel Malvern in January the night before my wedding and the days after (2 penthouses for 2 nights ). We also had 10-15 rooms booked for our guests to stay the night of the wedding. Unfortunately not the greatest experience and I would not encourage anyone to stay here. Great location but very VERY poor customer service. The rooms for my family and my husbands family weren’t cleaned, Day of the wedding we tried to get some more champagne flutes as there was only 2 supplied for a 3 bedroom penthouse. The man at reception wouldn’t help us and gave a list of reasons. 1. His staff apparently couldn’t speak English, 2. He couldn’t do it himself as he had a sore leg, 3 There was a house inspection that day and they were busy. When my fiancé at the time asked if the receptionist could please print off his vows (he had forgotten to print it before the wedding) he was told bluntly no. Now this seems bad enough as is but this wasn’t the biggest issue we had. We then come to find out that when our wedding guests are arriving to check into their rooms at the hotel the male receptionist thought it appropriate to complain to OUR wedding guests about the grooms family being “difficult” with their requests on the day of our wedding. 5 different rooms with our guests had this receptionist complain to them about our family. On check out day we spoke to reception about our disappointment with the customer service and (I assume the same male receptionist) decides to inform my now husband that it was his families fault and THEN COMPLAINS TO US? We requested to speak to management and the receptionist refused to ask management to come from out the back. I emailed the general manager of our issues after the wedding as we had organised all our rooms through them. The response was luck lustre and more of a slap in the face. Unfortunately no resolution, no apology to my husband or his family for the disrespect and abhorrent behaviour from the hotel receptionist and no real response from management. Our family and friends are aware of what happened and all have changed any plans with the company of hotels due to the mismanagement and poor customer service that was shown. I would not recommend especially if you’re wanting it for a special event.

Fantastic location

Classificação TripAdvisor 5.0/5

Stebbenator Romântica - Avaliação certificada TripAdvisor

Perfect location for me whilst hubby was in hospital. Easy 20 min walk. Parking onsite, inc if you book direct and mention Cabrini. Friendly staff, accommodated early check in. One bedroom apartment had everything you could possibly need. kitchen; full size fridge, cooktop/oven, dishwasher and utensils/cookware. Washer, dryer, bathrobes. Bathroom full size amenities, very nice quality. Comfortable bed, big balcony overlooking suburb. Very quiet. Highly recommend.

Poo 💩

Classificação TripAdvisor 2.0/5

Claire E Família - Avaliação certificada TripAdvisor

The reason i booked the Sebel Malvern was due to me staying at their property in Perth. That was a great experience. Apart from the issue of having to Ask them to clean the room, the building was noisy being on a main road and had a funky smell in the building. Most mornings, there were residents slaming their doors. Had I have known that international Uni students permanently rented some of the apartments, I would definitely have not stayed there. I thought the Sebel were Holiday apartments. I don't need to see uni students wandering around in there pyjamas from floor to floor with their smelly Noodles while I'm on holiday. Maybe my fault for not booking a proper hotel, but I am thoroughly disappointed in this property. Never will I Ever recommend or stay at the Sebel Malvern again.

Friendly and Welcoming

Classificação TripAdvisor 5.0/5

Kat L Avaliação certificada TripAdvisor

Amazing experience. The Staff were very helpful and friendly. The rooms were perfect for our small family. The beds were really comfortable and parking was a plus. Great Location. We will definetly be returning!

Amazing experience!

Classificação TripAdvisor 4.0/5

ManyaSikka Viagem com amigos - Avaliação certificada TripAdvisor

The experience was absolutely amazing! The staff are very helpful, gorgeous rooms with amazing views and just an overall brilliant place to stay😍 I would recommend this place for your next visit. It’s centrally located and the trains lines are super close too.

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 167 comentários 8.6/10 Localização
  • 245 comentários 7/10 Quarto
  • 144 comentários 7.1/10 Serviço
  • 10 comentários 5.7/10 Wifi
  • 126 comentários 5.4/10 Conforto
  • 109 comentários 6.4/10 Limpeza
  • 6 comentários 1.1/10 Café da manhã

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Preço inicial, para 1 pessoa por 1 noite na categoria de quarto apropriado próximo do preço, excluindo serviços adicionais e café da manhã. Corresponde ao menor preço público incluindo todas os impostos (IVA e taxa turística) da acomodação apropriada, encontrada hoje no site https://all.accor.com/, para uma hospedagem de uma noite nos próximos 20 dias. Variável dependendo do período e da disponibilidade. O preço é garantido somente no ato da reserva. Todas as reservas (do exterior) são pagas na moeda do país onde o hotel está localizado. Somente o valor confirmado no momento da reserva na moeda do país do hotel é garantido. Uma estimativa da conversão na sua moeda pode ser fornecida a você, mas não é contratual. No momento do pagamento, seu banco pode cobrar taxas bancárias e/ou taxas de câmbio.