Novotel Chiangmai Nimman Journeyhub

Classificação clientes Avis (Classificação ALL) 4.3/5 1.184 comentários

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Descrição

Hotel ALLSAFE. Aprovado

Extras do hotel

  • The hotel is the only Novotel property in Northern Thailand

  • Enjoy our family package which offers free breakfast for children below 16.

  • This hotel is pet friendly.

  • The hotel is within walking distance to One Nimman , Maya Shopping Center and MAYA theatres .

  • The hotel is a short walk from One Nimman Art Culture and Contemporary Art Center.

Nossas acomodações

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Localização do hotel

Novotel Chiangmai Nimman Journeyhub

7*77 Moo 2, Huay Kaew Road, Soi Sreesud,Chang Phueak, Muang
50300 CHIANGMAI
Thailand

GPS:18.804685, 98.96416

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Piscina
  • Estacionamento
  • Animais bem-vindos
  • Traslado
  • Restaurante
  • Acessível para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Café da manhã
  • Bar
  • Salas de reunião
  • Propriedade 100% para não fumantes

FOOD EXCHANGE

Food Exchange is a stylish, contemporary restaurant with a lush leafy backdrop. It offers Asian, Thai and International cuisine for breakfast, brunch and dinner. The perfect place for friends and family to gather over delicious meals.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.3/5  1.184 comentários

Classificação no TripAdvisor  4.0/5  151 comentários

Better options available

Classificação TripAdvisor 2.0/5

326saranga Avaliação certificada TripAdvisor

I was not happy with this hotel, I usually book accor hotels only . Service issue , Ants problems , location of hotel not ideal . Noise issues from other rooms Good part was the view from swimming pool. They don’t acknowledge accorplus members like other hotels does .

Dear Sarang, I trust this message finds you well. I wanted to extend my sincerest gratitude for taking the time to share your feedback with us following your recent stay at our hotel. Your insights are incredibly valuable to us as we continually strive to enhance the guest experience. We are delighted to hear your kind words regarding the view (of mountains) from our swimming pool. Your appreciation means the world to us, and we are thrilled that you enjoyed this aspect of your stay. However, I want to express our heartfelt apologies for any inconvenience you experienced during your stay. Your satisfaction is of the utmost importance to us, and we deeply regret any shortcomings in our communication and service delivery. Upon reviewing your review and investigating the issues you raised, we found that the ants in your room were attracted to the cake we had placed for the birthday celebration. Please accept our sincere apologies for this unexpected occurrence. We have taken immediate steps to rectify the situation and implement preventive measures to ensure a seamless experience for our guests moving forward. Regarding the acknowledgment of your Accor membership, we truly appreciate your loyalty to our brand. It pains us to hear that we may not have effectively communicated the benefits corresponding to your membership tier. We understand the importance of recognizing and honoring our members, and we regret any oversight in this regard. Your comfort and satisfaction are paramount to us, and we deeply apologize for any disappointment caused by this oversight. During your stay, we aimed to express our gratitude for your membership through various gestures, including a Welcome Drink voucher upon check-in, a Welcome fruit basket with a personalized card, and a Room Upgrade. However, we understand that clear communication regarding membership benefits is essential, and we acknowledge our responsibility in ensuring that our guests are fully informed and catered to in accordance with their membership status. Furthermore, we regret the unavailability of lounge access. While our hotel does not feature a lounge, we acknowledge that membership benefits, including lounge access, are determined by the tier of guests membership. We apologize if this was not clearly communicated to you during your inquiry. Unfortunately, as per the current tier of your membership, lounge access is not included as a member benefits. Your feedback serves as a valuable reminder of the importance of transparent communication and diligent service delivery. We are committed to learning from this experience and enhancing our efforts to exceed your expectations in the future. Please know that we are genuinely sorry for any inconvenience or disappointment you experienced. Your satisfaction is our utmost priority, and we would be grateful for the opportunity to restore your trust and welcome you back for a seamless and enjoyable stay. If there are any additional details or concerns you would like to share with us, please do not hesitate to reach out directly. We are here to listen and ensure that your future experiences with us are nothing short of exceptional. Thank you once again for your understanding and patience. We look forward to the possibility of serving you again and providing you with the outstanding hospitality you deserve. Warmest regards, Nakul Gupta General Manager Novotel Chiang Mai Nimman Jouneyhub

Great safe location, but in-hotel dining could be better

Classificação TripAdvisor 4.0/5

neigyleopard Avaliação certificada TripAdvisor

Biggest plus-point was the proximity to MAYA mall and One Nimman mall (10-minute walk). Felt very safe for females travelling alone. Comfortable rooms with multiple USB charging points so Thai chargers are not required. Easy to order taxis as well as GrabFood to the hotel. Limited choices in terms of vegetarian food, less pricey options can be found within walking distance.

Dear neigyleopard, Thank you for choosing Novotel Chiangmai Nimman Journeyhub and taking the time to share your feedback. We are delighted to hear that you enjoyed our hotel's safe location and proximity to MAYA mall and One Nimman mall. It's great to know that you felt safe during your stay, especially as a female traveler. We appreciate your compliments on our comfortable rooms and the convenience of multiple USB charging points. We understand that you would have preferred more vegetarian food options, and we will certainly take this into account. Thank you once again for your valuable feedback. We hope to welcome you back in the future. Best regards, Sirisook Moore Operations Manager

Good Staff service at front. Great gym and location.

Classificação TripAdvisor 5.0/5

Dreamer13605843833 Avaliação certificada TripAdvisor

Good Service from Front staff who check in and provide hotel facilities for us. She always smile and greeting us when walk pass the hotel lobby. There are free shuttle to Maya mall which very good for me to shopping at Nimman road. Also taxi or grab she can service to me as per request. The location near Nimman and CMU so, i can order local food drop at front desk. It is so easy. The room was not big size but facilities like pool and gym was ok. I enjoy with 24hrs. gym.

Excelente e intimista

Classificação TripAdvisor 4.0/5

ant_niob391 Negócios - Avaliação certificada TripAdvisor

Pequeno, mas muito acolhedor e intimista. Espaços muito bonitos, quartos confortáveis, staff irrepreensível, comida excelente. Bem localizado e proporcionador de um sono de excelência. Pequeno almoço variado e com muita qualidade.

The ideal location for hosting Company Retreat and Tour Group

Classificação TripAdvisor 4.0/5

wungongl Avaliação certificada TripAdvisor

The hotel is perfect for company retreats or tour groups. It is located close to the Maya Shopping Mall and not far from the famous Night Market. With exceptional amenities, guests may require advanced transportation arrangements to facilitate their movement.

Dear WunGong, Thank you for choosing to stay at Novotel Chiangmai Nimman Journeyhub. We are glad that you found the location of our hotel ideal for your needs. We are pleased that you found our amenities to be exceptional and that it was convenient to access Maya Shopping Mall and the famous Night Market. At Novotel, we strive to provide unforgettable experiences through thoughtful hospitality and quality service. We value our guests and it is our priority to ensure that their stay is as enjoyable as possible. We appreciate you taking the time to share your experience with us. Sincerely, Maverik Mukherjee General Manager

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 504 comentários 8.2/10 Localização
  • 832 comentários 7.2/10 Quarto
  • 694 comentários 8.3/10 Serviço
  • 14 comentários 6.2/10 Wifi
  • 427 comentários 5.7/10 Conforto
  • 375 comentários 8.1/10 Limpeza
  • 308 comentários 7.5/10 Café da manhã
  • 200 comentários 5.2/10 Comodidades

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