Mercure Hotel Aachen Europaplatz 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.4/5 1.217 comentários

Mercure Hotel Aachen Europaplatz - Image 1
Mercure Hotel Aachen Europaplatz - Image 2
Mercure Hotel Aachen Europaplatz - Image 3
Mercure Hotel Aachen Europaplatz - Image 4

Descrição

Hotel ALLSAFE. Aprovado

Extras do hotel

  • Um jardim e uma piscina externa convidam você a relaxar

  • Localização conveniente e tranquila, cercada por espaços verdes

  • 170 vagas de estacionamento disponíveis

  • Instalações para eventos e conferências com até 350 convidados

  • Um terraço e uma piscina externa convidam você a relaxar

Nossas acomodações

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Localização do hotel

Mercure Hotel Aachen Europaplatz

Joseph-von-Goerres-Strasse 21
52068 AACHEN
Alemanha

GPS:50.781249, 6.107808

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Piscina
  • Estacionamento
  • Traslado
  • Acessível para cadeiras de rodas
  • Wi-Fi
  • Ar condicionado
  • Café da manhã
  • Salas de reunião
  • Propriedade 100% para não fumantes
  • Serviço de quartos

Café da manhã

O nosso completo e delicioso peq.-almoço bufete espera por si a partir das 6:00h da manhã. Se o tempo estiver bom, pode tomar uma refeição no terraço ao sol. Peq.-almoço no quarto a pedido s/ custos adicionais.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.4/5  1.217 comentários

Classificação no TripAdvisor  4.0/5  651 comentários

Poor hotel for coach group

Classificação TripAdvisor 1.0/5

K4277QSkimf Romântica - Avaliação certificada TripAdvisor

The hotel was not geared up for a coach party 1). Each time the driver had problems accessing the Carpark, non space for coach to manoeuvre 2). For meals we were herded into a room not suitable to seat a coach party, 48 of us were squashed in; it got very tight, noisy, hot and claustrophobic. On the 2nd morning my partner wasn’t feeling well, so we sat at a table in main restaurant; a waitress told us to move, as these seats were for paying guests only. We asked her what we were and she just told us to move. She was extremely rude. 3). After the evening meals we tried to move out to the seating area around bar and reception, but most were reserved. They allowed us to sit at table in main restaurant. None of this reserved seating was used by anyone all evening. On the second evening the seating was all reserved again; we asked at the bar if someone was actually going to use it that evening; to be told it was all reserved to give privacy to a couple each evening booked in for a romantic diner. One of our party sat at one of the reserved seating and a lady bar staff went over to the table, banged her fists on the table and said get up you can’t sit here. Again extremely rude. The bar manager explained the hotel policy to us, he was the only friendly staff. 4). The choice of food was limited and very bland, ran out most times.

A very nice Mercure hotel on the outskirts of Aachen.

Classificação TripAdvisor 5.0/5

Nickwaddick Avaliação certificada TripAdvisor

We stayed at the Mercure Aachen Europaplatz for one night in May 2023. This was an overnight stop on our Journey from the UK to Bonn. The hotel is in a good location, very close to the motorway and with easy access to Aachen. Check in was quick and very efficient. The staff where extremely helpful and pleasant and made us feel very welcome. We had 2 rooms including a disabled room. Both where very well laid out. Clean, Functional and very comfortable. The disabled room was a wet room style which was perfect for my sister with whom I was travelling. Plenty of space, and well laid out. The only downside if anything was that the bed was a little lower then expected. We ate in the restaurant in the evening, the food was very enjoyable, the staff extremely helpful especially with getting a table set up for a wheelchair and overall seemed to be good value. Breakfast was included in the morning but had very limited choices however this may have been as we arrived close to the finishing time. Overall this was a very nice hotel with easy access, good parking, friendly staff, nice rooms and offered good value. I would not hesitate to stay here again if i had the opportunity.

Dear Nickwaddick, thank you very much for your great feedback! We will share it with our team. We hope to welcome you back soon one more time! Stay healthy and with kind regards, Mercure Hotel Aachen am Europaplatz.

Friendly Hotel

Classificação TripAdvisor 4.0/5

joselohm52 Romântica - Avaliação certificada TripAdvisor

Hotel is easy to find. Plenty of parking. You have to drive into the town center 5 mins away. Hotel personell are always very friendly and helpful. Unusual, but the second bedcover is in the cupboard. Towels very nice and soap/shower fluid is very nice. Aircondition and heating in rooms.

Dear Joselohm52, thank you for your great feedback. We hope to welcome you back soon in our hotel. Stay healthy. Kind regards,

Hotel muito bom, mas problemas de ar condicionado

Classificação TripAdvisor 4.0/5

FernandaC1742 Avaliação certificada TripAdvisor

Hotel simpático com ambiente acolhedor. Quartos excelentes e funcionários muito educados e atenciosos. No entanto, problema foi que na minha estadia o ar condicionado deu problema em PLENO VERÃO, portanto, o quarto estava extremamente quente. Ligamos para a recepção, mas apesar de o funcionário ter sido muito educado, nos informou que o problema só seria solucionado no dia seguinte, quando iriamos embora. Assim, passamos nossa estadia no calor.

Thank you!

Fraquinho

Classificação TripAdvisor 2.0/5

Vasco O Negócios - Avaliação certificada TripAdvisor

Fica mesmo na entrada da cidade. Muito fácil de encontrar. Infelizmente um pouco longe do centro, no caso de não querer usar o carro. O pequeno-almoço é razoável, mas os quartos são fraquinhos. Já fiquei em outros hotéis Mercure de melhor qualidade. O estacionamento apesar de enorme não é gratuito. O Wifi não é de boa qualidade pelo menos no quarto que me entregaram. Na recepção é bastante melhor.

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 525 comentários 8.2/10 Localização
  • 883 comentários 7.5/10 Quarto
  • 780 comentários 8.7/10 Serviço
  • 10 comentários 8.5/10 Wifi
  • 603 comentários 8.8/10 Café da manhã
  • 442 comentários 6.2/10 Conforto
  • 398 comentários 8.2/10 Limpeza
  • 370 comentários 5.6/10 Comida

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