Hotel Mercure Castres L'Occitan 4 gwiazdki

Ocena klientów (Ocena ALL) 4.7/5 Liczba opinii: 761

Hotel Mercure Castres L'Occitan - Image 1
Hotel Mercure Castres L'Occitan - Image 2
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Opis

O hotelu

Located in Castres, in the heart of the Golden Triangle formed by Albi, Toulouse and Carcassonne. Air-conditioned hotel with a private car park, meeting facilities, a fitness center, swimming pool, restaurant, bar and room service.

Nasze pokoje

Lokalizacja hotelu

Hotel Mercure Castres L'Occitan

201 Avenue Charles De Gaulle
81100 CASTRES
France

Pozycja GPS:43.599602, 2.257524

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

L OCCITAN

L'OCCITAN offers seasonal French cuisine showcasing regional produce. The restaurant also has a lovely poolside terrace open in good weather.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.7/5  Liczba opinii: 761

Ocena TripAdvisor  4.5/5  Liczba opinii: 402

Good stay but some blips

Ocena na stronie TripAdvisor 4.0/5

Brian D Opinia zatwierdzona w TripAdvisor

Modern decor and comfortable room and bed, although the storage space in our room was tiny (not good for a 3 night stop as part of a 2 week holiday). The toilet was also housed in a cubicle not much bigger than a broom cupboard which might be a challenge for the larger figured person. Cleaning staff pleasant and efficient and room serviced promptly. Pleasant garden area to the side of the property and a decent size swimming pool which is adjacent to the terrace adjoining the restaurant. Relatively secure parking both at the front and the back which is good as the area in which the hotel is located is a bit run down in places. Handy location and just 15 minutes walk up to the centre of town, where there are lots of restaurants. Breakfasts up to the usual Accor/Novotel/Mercure standard and plenty of choice. Would have liked to have tried the attached L' Occitan restaurant more than once but we were told at quite short notice that the entire restaurant had been reserved for a private company function on our last night and we would either have to eat in town or we could have room service. We were on B&B terms so could not really object but nonetheless one expected better of the hotel and its attitude to its paying visitors. On the one night that we did visit, we had a good meal and the staff attentive.

Dear customer, We would like to thank you for your honnest and positive feedback after your stay in our hotel Mercure Castres Occitan. It has been a pleasure hosting you for few days in the Tarn region. We do take in consideration all the positive feedback and we are glad that you have liked the different services (catering, staff, pool, etc). We also do apologize you haven't been able to enjoy our restaurant on the last night and we do recognize that some of our rooms have little space for the bathroom. However, we would love to host you again on your next trip in the south of France and with excellent conditions, probably also with a bigger room? Best regards !

Very comfortable stay

Ocena na stronie TripAdvisor 5.0/5

bob46m Couples - Opinia zatwierdzona w TripAdvisor

Friendly welcome, helpful reception staff. Good breakfast, with very polite and pleasant staff. Room clean and comfortable. Safe and convenient parking. Good location. We very much enjoyed our stay in Castres.

Dear guest, We would like to thank you for your positive feedback after your stay in Castres at the Mercure Occitan. It has been a pleasure hosting you and would love to see you again on your next trip in the south of France! Best regards,

Looks can be deceptive

Ocena na stronie TripAdvisor 3.0/5

alpinav8 Couples - Opinia zatwierdzona w TripAdvisor

Don't be fooled by the exterior of the hotel, it is hiding a very shabby 45 year old building.Was put in one of the " older" rooms with separate toilet. Fine if you are short, there was not enough room for me to sit on the loo!! Managed to change rooms for the second night. Be warned of the Fly Amelia van driver who parks at the hotel. I was showing my disabled badge on the dashboard but he deliberately parked so close to my drivers door I could not fold my mirrors out.Had to get reception to get him to move his vehicle.I was then met by the rudest, aggressive most ignorant piece of work I have ever met.Certainly would not stay there again. No way is it 4 star

Really nice hotel and kind people

Ocena na stronie TripAdvisor 5.0/5

beatrizrporrero Couples - Opinia zatwierdzona w TripAdvisor

We had a very good experience at the hotel L´Occitan. The room was great, the and breakfast was very good. But especially Hervé, who attended us,l was amazingly charming with us. Congratulations for this great service.

Quiet with convenient location

Ocena na stronie TripAdvisor 4.0/5

ChicaGuarani Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Friendly hotel right beside a bus top into town (15-20 mins walk). The bus to Castres airport also runs along the front of the hotel too (all the Castres buses are free). Rooms are very clean, and cards left to let you know who has prepared it for you are a nice touch. Tourist information was provided helpfully by the hotel. Good buffet breakfast with cereal, fruit, eggs, pancakes and lots of bread (the waiter is very helpful if you need help with the coffee machine). The pool is covered making it shady in the late afternoon. It is quite small, not one for actually swimming in, however very welcome in the heat of the summer! The restaurant is its weak point, limited choice on the menu and the food tastes somewhat average. There are plenty of restaurants within walking distance towards town. Worth noting there are no safes in the rooms, which would be a helpful addition.

First we would like to thank you for your nice comment and we are happy you enjoyed your stay so much. We have just updated our restaurant menu thanks to our new chef and you are more than welcome to come and taste it, we are sure you will love it! Therefore we hope to see you again in our beautiful town and our hotel. A bientôt!

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 82 Liczba opinii 8.5/10 Lokalizacja
  • 259 Liczba opinii 7.7/10 Pokój
  • 414 Liczba opinii 9.8/10 Obsługa
  • 172 Liczba opinii 8.7/10 Jedzenie
  • 137 Liczba opinii 9.4/10 Śniadanie
  • 63 Liczba opinii 8.9/10 Czystość
  • 43 Liczba opinii 8.2/10 Dobra oferta cenowa
  • 37 Liczba opinii 5.3/10 Udogodnienia

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