Mantra on View Surfers Paradise 4 gwiazdki

Ocena klientów (Ocena ALL) 3.8/5 Liczba opinii: 4 914

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Opis

O hotelu

  • Walking distance to the heart of Surfers Paradise.

  • On-site spa and hair salon.

  • Close proximity to beach and public transport.

  • Outdoor spa deck.

  • Nine multi-purpose conference rooms

Nasze pokoje

Lokalizacja hotelu

Mantra on View Surfers Paradise

22 View Avenue
4217 SURFERS PARADISE
Australia

Pozycja GPS:-27.997919, 153.428845

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta niedozwolone
  • Transfer
  • Restauracja
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu

NOSH Pan Asian

Start your day off right with Breakfast in our Restaurant, NOSH Pan Asian. Enjoy a chef served buffet breakfast offering traditional favourites including cereals, pastries, tropical fresh fruits, with hot meals prepared and plated for you.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  3.8/5  Liczba opinii: 4 914

Ocena TripAdvisor  4.0/5  Liczba opinii: 4 858

Very well located at the heart of Surfers Paradise. Comfortable stay and clean facilities.

Ocena na stronie TripAdvisor 4.0/5

ianmak007 Opinia zatwierdzona w TripAdvisor

It was very conveniently located at the heart of Surfers Paradise. With the balcony view to the beach. It was walking distances to the beach, restaurants and the shops. Also close to the light rail stops if you need to go further. The hotel was nicely decorated, with a very modern and luxurious looking lobby. The room itself was also spacious and clean. Unfortunately, being at the heart of Surfers Paradise also meant some noise from the street, the cars, sirens and parties at nearby venues could be heard at night time. All in all, the hotel staff were friendly and helpful, which made my stay more enjoyable. I will be back again in the future. Thanks.

Great location but also terrible location.

Ocena na stronie TripAdvisor 3.0/5

sallyj583 Opinia zatwierdzona w TripAdvisor

Great location but also terrible location. Close to shops, cafes, restaurants, bars and the beach but also directly next to a club that goes all Friday night and all day Saturday. Bot to mention the bells/chimes that go off every hour. Make sure you know what side of the building you’re on, it will make the world of difference.

Convienient

Ocena na stronie TripAdvisor 4.0/5

easonae Opinia zatwierdzona w TripAdvisor

We attended a conference and the hotel was ideal for the size of the conference and convenient to stay. Close to beach and restaurants. Also close to the tram to go further afield such as Pacific Fair. Lack of restaurants within the hotel was made up for by the surrounding area.

Good Location

Ocena na stronie TripAdvisor 4.0/5

jotetlow Opinia zatwierdzona w TripAdvisor

Room was clean and tidy but next to noisy outdoor nightclub. Needs upgrading and mould in bathroom. Staff were lovely and friendly. Had a conference there with an evening meal for about 100 people. Presentation of food was great but every hot dish was cold.

Dear Valued Guest, Thank you for taking the time to leave a review of your time with us at Mantra on View Surfers Paradise. We are thrilled to see that our staff were a highlight of your stay, we will ensure to pass this feedback onto our team. We would however like to sincerely apologise for the issues that you had faced throughout your stay. We strive to provide excellent service for all of our guests and any feedback is greatly appreciated. Please rest assured that we are working closely with our Food & Beverage and Maintenance teams to address the issues you faced in the hopes that future guests will not be greeted with anything less than exceptional service. We wish to welcome you back to Mantra on View in the near future and hope your future stay is better than the last.

Great location, dirty rooms, poor customer service

Ocena na stronie TripAdvisor 3.0/5

sarahjem90 Opinia zatwierdzona w TripAdvisor

Breakfast is $28 and there’s not much choice for the price that you pay. The property is in a great location. We had a nice view of the ocean from the 8th floor but there was mould all over the curtains in the lounge room, as well as mould on the curtains leading out to the balcony from the lounge and bedroom. There was also red sticky stuff all over the bottom of our lounge table. If you’ve got a young family or travelling for business I wouldn’t recommend being located on the South side of the property as you will hear nothing but Cali Beach Clubs music from around 5pm-11pm on a Thursday and Friday. We enjoyed the music and are grateful our baby will sleep regardless but wouldn’t be suitable for others. We had to wait 25 minutes to check in. It was 2pm and we were told the room would still be another 10 mins. That 10 minutes turned into another 25 minute wait and when we finally got upstairs the portacot we had paid for was not in our room. We called reception and they said housekeeping would get it sorted but could not provide a time. The property used to have a pool as you can see by all the old signage but there is no longer a pool. The baby change room downstairs off the lobby was filthy. Aside from location I wouldn’t say at this property again unless they made some changes. I don’t mind staying at dated properties but having mould is a health hazard.

Dear Sarah, Thank you for taking the time to leave us a review based on your stay at Mantra on View Surfers Paradise. We are saddened to see that your stay was less than pleasurable; so please allow us to express our sincerest apologies on behalf of our entire staff. At Mantra we strive to provide excellent service and memorable stays for all of our guests, and it seems in this instance we missed the mark. Please be assured that we are working closely with our internal teams to address and rectify all the issues brought to our attention so that we can better our service and ensure our guests have a pleasurable stay. It is people like yourself that can help us improve the quality of our service, and we do sincerely appreciate any feedback provided to our team. We would like to again thank you for the feedback provided. It is our sincere hope that you choose to stay with Mantra on View Surfers Paradise again in the future so that we can leave a better lasting impression.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 3 059 Liczba opinii 9/10 Lokalizacja
  • 4 699 Liczba opinii 5/10 Pokój
  • 2 805 Liczba opinii 7.4/10 Obsługa
  • 198 Liczba opinii 3.5/10 Internet
  • 1 893 Liczba opinii 3.5/10 Czystość
  • 1 822 Liczba opinii 3.8/10 Komfort
  • 1 193 Liczba opinii 3.8/10 Udogodnienia
  • 818 Liczba opinii 6/10 Dobra oferta cenowa

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