Mantra Legends Surfers Paradise 4 gwiazdki

Ocena klientów (Ocena ALL) 4.2/5 Liczba opinii: 2 695

Gwarancja
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Mantra Legends Surfers Paradise - Image 1
Mantra Legends Surfers Paradise - Image 2
Mantra Legends Surfers Paradise - Image 3
Mantra Legends Surfers Paradise - Image 4
25 Laycock St, 4217 SURFERS PARADISE, Australia

Opis

O hotelu

  • All rooms feature private balconies with views across the beach, canals or Gold Coast skyline

  • Located just 100 meters from the Famous Surfers Paradise Beach, ideal for a summer holiday

  • Host your next event with us, as Mantra Legends features extensive conferencing facilities

  • Our onsite restaurant & bar serve delicious meals & refreshing beverages, located in the lobby

  • Relax on our elevated spa deck or have a dip in the pool to cool down on those hot summer days

Nasze pokoje

Lokalizacja hotelu

Mantra Legends Surfers Paradise

25 Laycock St
4217 SURFERS PARADISE
Australia

Pozycja GPS:-28.004683, 153.429653

Telefon
Faks +61 7 5588 7885

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta niedozwolone
  • Restauracja
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.2/5  Liczba opinii: 2 695

Ocena TripAdvisor  4.0/5  Liczba opinii: 3 892

Great short break opportunity!

Ocena na stronie TripAdvisor 5.0/5

Interccg Opinia zatwierdzona w TripAdvisor

A wonderful short break! Convenient to everything. Great service and facilities . Loved the Happy Hour snacks! Great value. Clean, comfortable and an all round great Gold Coast visit! Cleaning staff were amazing! Rooms were spotless and very well maintained!

Thanks so much for the lovely review! I am delighted to read you found our central location so awesome and that you appreciated our hardworking and friendly staff members, I will be sure to pass your compliments onto them. I hope we can welcome you back for another stay soon! Kindly, Jordan Egan Assistant Manager

Second time stay

Ocena na stronie TripAdvisor 5.0/5

Ara P Opinia zatwierdzona w TripAdvisor

Spacious rooms, a minute walk from the beach and 2 minutes walk to tram station. Great food choices around the area. Staff are accomodating and helpful. There's also a nice pool you'll love. Will definitely book here again on my next GC getaway.

Thank you so much for taking the time out of your day to write a review. Your feedback is greatly appreciated and definitely valued. We hope we are given the opportunity to welcome you back again soon! Kind Regards, Zac Rossiter Assistant Manager

Great relaxing stay.

Ocena na stronie TripAdvisor 5.0/5

jjehoda Opinia zatwierdzona w TripAdvisor

We had the best room with a great beach view. We were even able to watch the sunrise in the morning. It was wonderful. It was relaxing, peaceful and a well deserving staycation spent with a good friend. The TV had Foxtel movie channels. The TV could have been a bit bigger. The pillows were fluffy and comfortable. Also included in our stay was a great buffet breakfast with several brekkie options.

Thank you so much for taking the time out of your day to write a review. Your feedback is greatly appreciated and definitely valued. We hope we are given the opportunity to welcome you back again soon! Kind Regards, Zac Rossiter Assistant Manager

10/10 experience

Ocena na stronie TripAdvisor 5.0/5

Jasmin M Opinia zatwierdzona w TripAdvisor

Seamless check in/out process, staff was very helpful and accommodating. Christine* in particular, she answered all our questions and provided heaps of useful information. Location is immaculate, close to everything you need and the hotel itself is a modern and luxe property. Will definitely be staying again in future.

Dear Jasmin, Thank you ever so much for taking the time to share your experience with us. We're thrilled to hear that you found our check-in and check-out process seamless and that our staff, particularly Christine, were helpful and accommodating throughout your stay. It's delightful to know that Christine was able to assist you with all your queries and offer valuable information. We're also delighted that you enjoyed our prime location, which offers easy access to all the amenities you require, and that you found our hotel to be modern and luxurious. Your kind words are truly appreciated, and we're thrilled to hear that you plan on returning in the future. We can't wait to welcome you back for another fantastic stay! Warm regards, Ben Zhou Assistant Manager

Overpriced for quality and cleanliness

Ocena na stronie TripAdvisor 1.0/5

GemzyB123 Rodziny - Opinia zatwierdzona w TripAdvisor

Mantra Legends Overpriced for room quality and cleanliness. Found a dead Flea in bed first night. Paid for deluxe studio. The room was nothing like the pictures. VERY outdated and small. More what you’d expect from a 2 star motel. Outdated decor and furniture with damage. Furniture was worn, chipped and damaged. $22 per night parking. $200 deposit on arrival also not advertised. Tiny corner balcony with weeds growing room enough for 2 ppl max. They stuck a concrete wall between a larger room so they can make two smaller rooms. Wifi very poor and intermittent. Outdated appliances you could barely read the writing on to operate. Windows were filthy to the balcony. Noticed this even worse around the pool glass, in particular the spa. Heavy dust everywhere, especially in AC vent. Tiny bar fridge that barely keeps anything cool. Had to throw out food after a couple days as wasn’t chilled enough and went off. Mantra, if people have this issue trying to store chicken or seafood for example and they eat it, I hope you are accepting of the fact you could potentially be liable for killing people by not providing a fridge that stores food at appropriate temperatures. As soon as you open the worn wooden door that exposes the fridge you could feel the heat emanated externally from the top below where the stove is built in. I mean everything else is outdated in this room, wouldn’t be surprised if the fridge needs to go to. Limited sun loungers around the pool for the amount of people present. One of the only hotels around I’m aware of still allow glass from the bar. A number of people leaving empty glasses lying around the pool area and lots of children without parental supervision, jumping on people heads and taking over the pool. Floor around the pool super mouldy. Didn’t see a single staff member in the pool area tidying or collecting glasses the whole 5 days I was there. Walls are paper thin. Me and my son were woken by the family next to us in room 1105 almost every night at 6am. They were either slamming the food or allowing the door to slam loudly shut. Our door personally didn’t do this as the mechanism allowed it to self shut more gently. Maybe a sign some of the doors are wearing away and require maintenance too. In comparison, we stayed at the Marrakesh Apartments a few minutes closer to Broadbeach for the first half of our 10 day stay at the Gold Coast. Fully functional spacious apartment with washing machine, dryer, big lounge area, marble kitchen countertop, large (cold) fridge, x3 balconies with the main being huge housing table chairs and sun loungers, also with views of the beach same distance from the shore as Mantra Legends if not closer. All this for $1500 for 5 nights during Christmas/NY season. Then the disappointment when you arrive to the tiny disgusting outdated rooms at the Mantra Legends costing over $2000 for the same 5 nights. What a joke! If you are going to charge this price, make the effort to update the rooms and ensure they are clean, safe and functional. Due to Health and Safety issues identified in terms of fridge temperature compliance, overall cleanliness and condition of accommodation in terms of health, hygiene and safety, I will be contacting the local council and Department of Health. As someone who works in the health care industry, the fridge issue on appropriate food storage is a major concern for guest safety. We had to throw out purchased food and even milk that wasn’t kept cold enough. Guests have a right to access safe and appropriate storage for their food during their stay. I’m sure the manager will come back and say they checked the fridge and it was cold enough or can’t find evidence of my booking Jan 2024 LOL but unless they try and store/consume food in that fridge within 5 days, the opinion is irrelevant. I’ve been to the Gold Coast many times. This was by far the worst accomodation option. I’d rather stay in some of the more acceptable 2 star resorts again than here. NEVER AGAIN!

Hi Gemma, I'm sorry to hear that your experience with us wasn't up to expectations. We've been attempting to reach out to you, but unfortunately, the information provided isn't sufficient for us to locate your booking. If you could kindly give us a call at 07 5588 7888, we'd appreciate the opportunity to discuss your concerns further. We're eager to address any issues you may have encountered and strive to regain your trust through our conversation. Warm regards, Ben Zhou Assistant Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

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  • 2 117 Liczba opinii 6/10 Pokój
  • 1 707 Liczba opinii 8.1/10 Obsługa
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  • 816 Liczba opinii 5.4/10 Czystość
  • 774 Liczba opinii 3.8/10 Komfort
  • 442 Liczba opinii 7.7/10 Śniadanie
  • 435 Liczba opinii 7/10 Dobra oferta cenowa

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