Mercure Belgrade Excelsior 4 gwiazdki

Ocena klientów (Ocena ALL) 4.7/5 Liczba opinii: 474

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Mercure Belgrade Excelsior - Image 1
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Kneza Milosa 5, 11000 BELGRADE, Serbia

Opis

O hotelu

  • Located in the city center at walking distance to all major sites.

  • Free high speed WiFi and special features such as coffee and tea making facilities in rooms.

  • All rooms have minibar, safe, LED TV, slippers, hairdryer, opening windows and free WiFi.

  • Outstanding service, provided by our professional and friendly ambassadors.

  • Enjoy the tastiest locally inspired cuisine in our cozy restaurant.

Nasze pokoje

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Lokalizacja hotelu

Mercure Belgrade Excelsior

Kneza Milosa 5
11000 BELGRADE
Serbia

Pozycja GPS:44.809764, 20.465626

Telefon
Faks +381 11 3231951

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Zwierzęta mile widziane
  • Transfer
  • Restauracja
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

IVO

Restaurant and Lounge IVO offers you international tastes paired with the best of Serbia. Guests can enjoy our local and international cuisine from 07:00 to 23:00.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.7/5  Liczba opinii: 474

Ocena TripAdvisor  4.5/5  Liczba opinii: 907

Certyfikat Doskonałości 2023

Just an average hotel

Ocena na stronie TripAdvisor 3.0/5

SuzannaMartini Opinia zatwierdzona w TripAdvisor

The hotel is located very centrally in Belgrade, which is very convenient with easy access almost everywhere. And I think the above is the only great thing about his hotel, as other than that is quite average. Although my original communication with the team regarding my booking seemed started good, when I sent an email regarding some specific questions, I never got a reply back. Upon check-in, I clearly stated that I wanted to prepay my accommodation, including any related taxes, so that upon checkout I had no extra worries and make it an easy and fast one. I was reassured that I was charged with the total amount, only to find upon checkout that there were some extra taxes that I had ro pay. I believe it was a misunderstanding from the hotel staff, who insisted though they had explained everything. In general, staff were not that accommodating nor the kind of people that show genuine interest to the guest, more like a "we're here to just do the job". The hotel itself, is rather worn and needs some kind of renovation. The room was very basic, it had a side street view, which I didn't mind. What was very odd was that the toilet seat was in a little separate room, by itself. It felt like a punishment room or something, very weird. We asked for body lotion, but it smelt so bad that we bought our own. Breakfast was basic too. Very standard, only with a few local products. I really liked a kind of spead they have, something between butter and yogurt, with a very soft texture, which was very tasty. Overall, for a 4* hotel there is definitely room for improvement in many levels. I think that you can find much better service in another hotel.

Friendly, well situated hotel with good restaurant

Ocena na stronie TripAdvisor 4.0/5

Theresa55051 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Very pleasant, friendly efficient staff. Excellent breakfast, good restaurant. Had a pleasant solo evening in the restaurant where I fiscovered some great local wines. Staff efficient and knowledgeable. They were helpful and gave hood recommendations

Dear Theresa, We are delighted to see that you enjoyed your stay with us! Thank you for your amazing review and we hope to have a chance to host you again. Kind regards, Your Mercure Belgrade Excelsior Team

Świetnie położony

Ocena klientów 5.0/5

Anonimowo Znajomi - Opinie potwierdzone ALL

Bardzo udany pobyt

Dear Guest, We very much appreciate your feedback regarding your stay at the Mercure Belgrade Excelsior. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Belgrade Excelsior Team

Top tier hotel in the best part of town

Ocena na stronie TripAdvisor 5.0/5

Compass45658657194 Opinia zatwierdzona w TripAdvisor

Had an amazing stay at the Mercure Excelsior in Belgrade. Was there during the holiday season and the hotel had a lovely cheery coziness about it. The reception staff were as friendly and welcoming as can be, both relaxed and professional. Room was clean and comfortable with some tasteful boho touches in the decor. Not to mention the stunning views on the parliament building, especially all lighted in the night. Location could not be improved upon, being within walking distance of all the central attractions. Looking forward to stay again next time!

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Belgrade Excelsior. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your Mercure Belgrade Excelsior Team

Super lokalizacja duze pokoje

Ocena klientów 5.0/5

Andrzej Rodziny - Opinie potwierdzone ALL

Hotel ma swoje lata, pokoje duze komfortowe, sniadanie smaczne.

Dear Andrzej, We very much appreciate your comments regarding your stay at the Mercure Belgrade Excelsior. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your Mercure Belgrade Excelsior Team

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 265 Liczba opinii 9.1/10 Lokalizacja
  • 298 Liczba opinii 8.4/10 Pokój
  • 397 Liczba opinii 9.6/10 Obsługa
  • 6 Liczba opinii 10/10 Internet
  • 125 Liczba opinii 8.9/10 Śniadanie
  • 100 Liczba opinii 8.8/10 Czystość
  • 70 Liczba opinii 8.5/10 Klimat
  • 17 Liczba opinii 8.8/10 Napoje

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