The Retreat Palm Dubai - MGallery by Sofitel 5 gwiazdki

Ocena klientów (Ocena ALL) 4.8/5 Liczba opinii: 420

The Retreat Palm Dubai - MGallery by Sofitel - Image 1
The Retreat Palm Dubai - MGallery by Sofitel - Image 2
The Retreat Palm Dubai - MGallery by Sofitel - Image 3
The Retreat Palm Dubai - MGallery by Sofitel - Image 4

Opis

O hotelu

  • Blisko centrum Nakheel Mall, parku wodnego Aquaventure i The Pointe

  • Kompleks wellnessowy all inclusive

  • Kompleksowe programy i pakiety wellness

  • Zdrowa żywność i napoje, w tym dania wegańskie i paleo

  • Codzienne zajęcia wellness i fitness

Nasze pokoje

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Lokalizacja hotelu

The Retreat Palm Dubai - MGallery by Sofitel

Palm Jumeirah, The Palm Jumeirah, PO Box 118237
Dubai
Zjednoczone Emiraty Arabskie

Pozycja GPS:25.139515, 55.142383

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta niedozwolone
  • Transfer
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Sale konferencyjne
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.8/5  Liczba opinii: 420

Ocena TripAdvisor  4.5/5  Liczba opinii: 4 750

Bad experience/no customer service from manager

Ocena na stronie TripAdvisor 1.0/5

thairaf2022 Opinia zatwierdzona w TripAdvisor

I am currently here at the retreat staying as a guest with my husband, I brought my husband here for his birthday and we have not had a great experience so far. Complained twice so far about the cleanliness of the room ,the first night we checked in the smell in the room was shocking ,and I also found nail clippings in the bathroom and dirty hand prints all over the hairdryer ,they then upgraded us to another room which we had to pay for . The room we paid and upgraded for is much better. Up to this point no manager has come to us and checked in with us after the complaint we raised . Feels very much like they don’t care about customer service No milk in the room for tea facilities and then told when I asked reception I will have to pay for it .what’s the point putting tea bags in the room of no milk to make the tea . Not a great experience of this hotel ,personally I wouldn’t come here again or recommend it

Great stay

Ocena na stronie TripAdvisor 5.0/5

Paul P Opinia zatwierdzona w TripAdvisor

Thank you, Islam, for the exceptional service. Our stay was fantastic with great food and a welcoming atmosphere. We will definitely return. The beach and view of Atlantis Palm were stunning. The service was excellent and very helpful!!!

5/5

Ocena na stronie TripAdvisor 4.0/5

Philip S Opinia zatwierdzona w TripAdvisor

Very common and friendly staff in all areas of the hotel complex. Especially Islam with his team from the restaurant, they did a good job. The drinks and smoothies at the pool bar were very tasty. A varied buffet was available at all times. It was a very good stay.

Thanks!

Ocena na stronie TripAdvisor 5.0/5

Sasha M Opinia zatwierdzona w TripAdvisor

We enjoyed our stay very much! Islam and the whole team were very nice! Food service, beach and hotel were perfect. We will surely come back!

Good Hotel good Food good Staff

Ocena na stronie TripAdvisor 5.0/5

Tamara K Opinia zatwierdzona w TripAdvisor

I really enjoyed the All inclusive with delicious smoothies and other drinks at the Pool Bar. The Staff is really nice and helpfull every time. Some of them are really funny and get never out of jokes.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 745 Liczba opinii 7.7/10 Lokalizacja
  • 1 564 Liczba opinii 8.6/10 Pokój
  • 2 939 Liczba opinii 9/10 Obsługa
  • 15 Liczba opinii 7.7/10 Internet
  • 1 080 Liczba opinii 7.8/10 Jedzenie
  • 879 Liczba opinii 8.8/10 Czystość
  • 676 Liczba opinii 8.8/10 Plaża
  • 560 Liczba opinii 9/10 basen

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