Mercure Dubai Barsha Heights Hotel - pokoje i apartamenty

Ocena klientów (Ocena ALL) 4.4/5 Liczba opinii: 22

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Sheikh Zayed Road, Dubai Barsha Heights Area, Po Box 500300, 500300 DUBAJ, Zjednoczone Emiraty Arabskie

Opis

O hotelu

  • Hotel Mercure Dubai Barsha Heights zaprasza do apartamentów przy Sheikh Zayed Road.

  • Dogodnie usytuowany przy centrum handlowym Internet City, Media City i Knowledge Village

  • Hotel znajduje się naprzeciwko stacji metra Dubai Internet City.

  • 408 nowoczesnych apartamentów, oferujących przestronne pomieszczenia o ergonomicznym wystroju.

  • Hotel oferuje 8 sal konferencyjnych, wyżywienie, kawiarnię, bar sportowy i przy basenie.

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Lokalizacja hotelu

Mercure Dubai Barsha Heights Hotel - pokoje i apartamenty

Sheikh Zayed Road, Dubai Barsha Heights Area, Po Box 500300
500300 DUBAJ
Zjednoczone Emiraty Arabskie

Pozycja GPS:25.101158, 55.173058

Telefon
Faks +971 4 381 8840

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

DAY & NIGHT

Enjoy a delightful meal at Day&Night, ideal for luncheons or quality time with family and friends. Relax indoors or step out onto the outdoor terrace for an al fresco experience and savor international flavors for breakfast, lunch or dinner.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.4/5  Liczba opinii: 22

Ocena TripAdvisor  4.5/5  Liczba opinii: 2 661

Family Tour and business

Ocena na stronie TripAdvisor 5.0/5

faiaz k Opinia zatwierdzona w TripAdvisor

Amazing hospitality by Mr. Sahidul. Other amenities and services are amazing and hospitable. Very fun stay and many shops and things available. The people are so helpful and friendly it was a wonderful experience and fun time for all of the family.

Dear Valued Guest, Thank you for the amazing review that you posted about your recent stay at Mercure Dubai. We are delighted to know that we made your stay unforgettable and were astonished by the quality of service and attention provided by our host. It was indeed a pleasure having you stay with us and looking forward to welcoming you again soon. Sincerely, Mohamed Elatik Rooms Division Manager

Great experiences

Ocena na stronie TripAdvisor 5.0/5

Costi I Opinia zatwierdzona w TripAdvisor

I went for third time in Dubai with my family, at the same hotel. This happend because Mercure Hotel provided outstanding service during our stay. Olso, the hotel is located near the metro station that is a very good point, and nearby the best places in Dubai. Another good thing that have made us to wish to come back was Guest Experience Manager, Alina Trifu. Her friendly and helpful attitude made our experience even more enjoyable. She consistently went out of her way to assist us with any inquiries or requests we had. We truly appreciate her dedication to ensuring our comfort and satisfaction throughout our stay. Thank you, Alina, for your exceptional hospitality and thank you Mercure for all of your good services!

Dear Valued Guest, It was a great pleasure to have you staying with us and would like to thank you for taking the time to provide us with your feedback regarding your recent stay at our hotel. We’re so glad that you indeed enjoyed your overall experience with us, and we are very happy to know that you were able to experience the hospitality and exceptional service of our hosts, appreciated our convenient location as we love seeing our guests take advantage of our proximity to so many excellent places in Dubai. We look forward to hosting you again for another memorable stay. Sincerely, Mohamed Elatik Rooms Division Manager

Short to mr Prashant kumar housekeeping for his service

Ocena na stronie TripAdvisor 5.0/5

Geoffrey S Couples - Opinia zatwierdzona w TripAdvisor

Me prshant frôm house keeping superviser out standing service We enjoy our stay. Breakfast is good . Cleeaning is perfect pool is clean and cozy ‘ we hâve re from france we enjoy too much we came back sur next Time and thank mr prashant for service

Dear Valued Guest, Thank you for the amazing review that you posted about your recent stay at Mercure Dubai. We are delighted to know that we made your stay unforgettable and were astonished by the quality of service and attention provided by our team. It was indeed a pleasure having you stay with us and looking forward to welcoming you again soon. Sincerely, Mohamed Elatik Rooms Division Manager

Disappointing service, no attention to detail, poorly trained or unmotivated staff!

Ocena na stronie TripAdvisor 1.0/5

JackieJohannesburg Opinia zatwierdzona w TripAdvisor

I have just stayed 3 nights in the MERCURE hotel. ...it was an unbelievable disappointment! Our 1 bedroom apartment was roomy but that's where all the positives end! Upon arrival I noticed we had no drinking water in the room. I made the first request around 14:30....by 19:00 I finally went to see the general manager in the hope to have drinking water delivered to the room.. it finally arrived at 19:30 after 5 requests...the room comes with small kitchen ...the microwave was placed away from any wall plug ...after another 2 calls someone showed up to plug the microwave into the wall plug...but had to remove the boiling plate for the kettle. I was assured the boiling plate will be replaced...never happened. We ran out of tissues in the room ... housekeeping not paying attention to any details... The carpets in the corridor to the escalators are filthy dirty... housekeeping staff huddled over paper work .. no one takes the initiative to use a vacuum and clean the carpet! This is a dirty hotel! Even after pointing it out to them every morning and evening! The utensils in the kitchenette is primitive.. a carving knife that is so blunt it can't cut through butter! Even the bread knife is blunt ! No wine glasses in the kitchen.. ! Staff in the breakfast room rude and unwilling to assist... Everything you may ask for, you are told by a yelling staff member. Over there. ... I will certainly avoid the MERCURE hotel in the future. I wish I could complain about poor service but unfortunately there is NO service!!! It's a disgrace !!!; the worst I ever experienced in Dubai!!!!

Dear Ms. Jackie, Thank you for bringing your recent experience at the MERCURE hotel to our attention. We sincerely apologize for the numerous inconveniences and shortcomings you encountered during your stay. Your feedback is invaluable to us as we strive to provide the highest level of service to all our guests. We deeply regret that you experienced difficulties with obtaining drinking water in your room and that it took several requests to address this issue promptly. Additionally, we apologize for the inconvenience caused by the placement of the microwave and the lack of attention to detail in replenishing room amenities. Regarding the cleanliness of the carpets and the overall upkeep of the hotel, we understand your concerns and assure you that we are taking immediate steps to address these deficiencies and improve our housekeeping standards. Furthermore, we are disappointed to hear about the lack of professionalism and assistance from our breakfast room staff. Rest assured, we will be addressing this matter with our team to ensure that all guests are treated with the utmost courtesy and respect. Please accept our sincerest apologies once again for the disappointment you experienced. We truly value your feedback and will use it to implement necessary improvements to enhance the guest experience. Should you reconsider staying with us in the future, we would welcome the opportunity to restore your faith in our hotel and provide you with the exceptional service you deserve. Sincerely, Mohamed Elatik Rooms Division Manager

Good and above!

Ocena na stronie TripAdvisor 5.0/5

saifaI6296IU Opinia zatwierdzona w TripAdvisor

I would love to express my gratitude special message to the receptionists who were very helpful and made the stay worth the price. Thanks to Mostpha and Kotaiba. Overall, the stay was worth the price and definitely would come again.

Dear Valued Guest, Thank you for taking the time to leave us with an excellent review and for your recommendation. It is great to know that you love your experience and were impressed with the service rendered by our hosts. We look forward to serving you in a near future! Sincerely, Mohamed Elatik Rooms Division Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 835 Liczba opinii 9.5/10 Lokalizacja
  • 2 562 Liczba opinii 7.7/10 Pokój
  • 4 705 Liczba opinii 8.9/10 Obsługa
  • 46 Liczba opinii 6.7/10 Internet
  • 1 024 Liczba opinii 6.5/10 Czystość
  • 865 Liczba opinii 8.3/10 Komfort
  • 546 Liczba opinii 5.6/10 Udogodnienia
  • 494 Liczba opinii 7.1/10 Śniadanie

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