Aparthotel Adagio London Brentford 4 gwiazdki

Ocena klientów (Ocena ALL) 4.3/5 Liczba opinii: 412

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Opis

hotel certyfikowany ALLSAFE

O hotelu

  • Appartements spacieux et accueillants

  • Designer Lobby

  • 3. Service de de conciergerie et salle de fitness

  • A 15 minutes en voiture de l'aéroport d'Heathrow

  • Accès facile au centre de Londres en train ou en métro

Nasze pokoje

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Lokalizacja hotelu

Aparthotel Adagio London Brentford

Key Eye Tower, Ealing Road, Brentford
TW8 0FL LONDYN
Wielka Brytania

Pozycja GPS:51.490875, -0.302916

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Całkowity zakaz palenia na terenie całego obiektu

Śniadanie

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.3/5  Liczba opinii: 412

Ocena TripAdvisor  4.5/5  Liczba opinii: 680

Certyfikat Doskonałości 2023

It was too good to come to be a apart hotel adagio Londonart of such. A beautiful hotel brentford

Ocena na stronie TripAdvisor 5.0/5

brearleyh Opinia zatwierdzona w TripAdvisor

It’s a pleasure to be in this amazing hotel Aparthotel Adagio it in my beautiful city London where I booked my stay for a night the receptionist gave me a very warm welcome by Vishal.He was just an outstanding to explain about the hotel at the time of check in time.the room was soo good clean and the had a small kitchen with attach bathroom,Double size bed and it was good with coffee machine with a fridge and oven and drows with spoons and folks and closed doors with plates and glasses and all was good.In the morning had some breakfast that all was nice and tasty and thanks to Joanna for good service and checked out was smoothly done by Heena.

Lovely Hotel

Ocena na stronie TripAdvisor 5.0/5

Matthew S Opinia zatwierdzona w TripAdvisor

Lovely and Clean, the bed was very comfortable, and considering we had one of the coldest nights/days this year the hotel was so warm. The room was so much bigger than I was expecting. The shower was lovely. Very happy with our stay.

Not up to advertised standards and no response from hotel

Ocena na stronie TripAdvisor 3.0/5

Connector287957 Opinia zatwierdzona w TripAdvisor

I had a 2 night stay with my husband and young son. The apartment was spacious but not particularly clean. My husband had to run water through the coffee machine 4-5 times before the water ran clear. The kettle was dirty and full of lime scale so any hot drink made with it had a layer of scum on the top. There were only 2 forks (for 3 of us). My son and I shared the double bed in the bedroom and woke up with insect bites. We reported this to Reception who advised we could move rooms there and then, otherwise they could not guarantee any other rooms would be available. We were not able to do this as we had a pre-booked time slot to an attraction, so the Receptionist said she would get someone to change the sheets and replace the kettle. When we returned at 5:30 neither had been done. We cleaned the kettle ourselves and slept with insect repellant. None of the USB sockets worked. The TV in the bedroom had no remote and was not configured properly. It was not possible to turn off the fan in the living area so it ran noisily all night. The dishwasher was still full of dishes when we arrived. As we gave the hotel the opportunity to sort some of the issues by reporting them during the stay, and they did not, I emailed the hotel directly upon our return. I have received no response. We booked via Hotels.com who have also contacted them, but they do not want to know. This gives the strong impression that they do not care. Would not stay there again.

Kiepski stosunek jakości do ceny

Ocena klientów 3.0/5

Anonimowo Pobyt służbowy - Opinie potwierdzone ALL

Pokój nie był czysty. Znalazłam czarne krótkie włosy na poduszce, rogi kabiny prysznicowej były brudne. Dodatkowo nie odpływała woda pod prysznicem co zgłosiłam i zostało naprawione następnego dnia ale ogólne negatywne wrażenie pozostało.

Thank you for taking the time to give us your feedback. We appreciate that you paid attention to our value for money, although we are sorry to hear about the problems you experienced during your stay. At Adagio London Brentford, cleanliness is a top priority, and we strive to provide the highest standards of comfort and service to all our guests. We are sorry that we did not meet your expectations in this regard. We would like to take this opportunity to remind our guests that they can always notify us if there are any problems during their stay, so that we can resolve them quickly. Thank you again for bringing this issue to our attention and allowing us to improve our services. Anta Secka Front office team leader

Poor

Ocena na stronie TripAdvisor 2.0/5

graemeh2020 Opinia zatwierdzona w TripAdvisor

The room was ok. But. They make life quite difficult. The car park is a nightmare. Very hard to find the space - couldn't reserve in advance and I have mobilty issues. Parked in a space, then had to wait to be buzzed in, got to reception to be told I was in the wrong space and had 15 minutes to move it - paid £15 for the space and the check in process took so long my 15 minutes was up - so I hope a ticket is not on its way. You then have to pay a £100 security deposit! Never had to do this before. Felt very uncomfortable as i have no idea how i could prove or disprove if something was missing as they don't provide a verified inventory list. Convenient location and a pleasant room - but it's not got a nice feel to it. I wouldn't go back.

Dear Graeme H, Thank you for taking the time to provide us with your feedback. We are sorry to hear that your experience was not as satisfactory as we would have liked it to be - we always strive to create an enjoyable and comfortable stay for our guests. At Adagio London Brentford, we value our guests' comfort and convenience above all else. We understand, however, that the parking situation may have caused some inconvenience - Our parking is shared with other commercial businesses which is why we ask our guest to use only adagio parking to avoid any parking charges, if you have register parking with us then definitely you will not receive nay PCN tickets. Thank you again for your valuable feedback! Kind Regards, Satyam Talwar General Manager

Partner: TripAdvisor

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