Swissôtel Nankai Osaka 5 gwiazdki

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 3 652

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Opis

O hotelu

  • Wide variety of multi-function rooms and a dedicated team of event specialists

  • Above Nankai Railway's Namba Station providing direct access to airport and major attractions

  • A floor dedicated to wellness with a spa, gym, jacuzzi, sauna and 3-lane indoor pool

  • Freshly prepared sushi, seasonal Cantonese dishes and exciting teppanyaki demonstrations

Nasze pokoje

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Lokalizacja hotelu

Swissôtel Nankai Osaka

5 1 60 Namba Chuo ku
542 0076 OSAKA
Japan

Pozycja GPS:34.664095, 135.501397

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Obsługa hotelowa
W pobliżu obiektu
  • Parking

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.5/5  Liczba opinii: 3 652

Ocena TripAdvisor  4.5/5  Liczba opinii: 4 448

Certyfikat Doskonałości 2023

Could have asked for more

Ocena na stronie TripAdvisor 5.0/5

Matt C Couples - Opinia zatwierdzona w TripAdvisor

Amazing location. Tons of great amenities. Really beautiful accommodation. A bit confusing to get into and out of but that’s a reaching negative. Would absolutely recommend for anyone coming to Osaka for a few nights wanting to explore!!

Had an enjoyable stay, hope to return soon

Ocena na stronie TripAdvisor 5.0/5

ryansg Couples - Opinia zatwierdzona w TripAdvisor

Was served by Geoffrey at reception who did a marvellous job of explaining the whole process to us. We were early but we managed to check in slightly before the 3pm check in time. The location of the hotel is fantastic and it’s close to major transport, malls, food and places of interest. The room was spacious, clean and had everything that we needed. Loved the facilities from the gym, pool to the japanese bath. The hot bath was a welcome respite from the cold weather we were having. Breakfast is at the 36th floor which gives you a wonderful bird’s eye view of Osaka city. There’s a large assortment of food, all high quality and delicious.

Pleasant stay in Swissoltel Osaka

Ocena na stronie TripAdvisor 5.0/5

150liangm Couples - Opinia zatwierdzona w TripAdvisor

Great location, 3 mins walk to the train station leading to airport and plenty of shops and restaurantsnearby. Got free upgrade to pleasantly big room enough for luggage packing. Breakfast was good at the top floor with good selection of international and local choice.

Lack of Human Touch

Ocena na stronie TripAdvisor 4.0/5

8LS22 Opinia zatwierdzona w TripAdvisor

Firstly, as a self-driving traveler, I encountered difficulties in finding clear directions to the parking lot and the driveway in front of the lobby. Despite my efforts to locate information on your website, the provided guide did not offer clear and easily understandable directions. The accompanying pictures were also unclear, making it challenging for self-driving travelers like myself to navigate the parking facilities successfully. I later discovered similar concerns expressed by other guest on TripAdvisor, and I wholeheartedly concur with their sentiments. Additionally, the lack of clarity regarding the different parking locations, such as Area A, Area B, etc., further complicated our arrival process. The website and parking lot signs did not provide clear instructions, resulting in a frustrating 40-minute ordeal to reach the hotel gate's driveway. Upon reaching the hotel main door and in front of the driveway, we intended to park in the parking area (there have a few), unload our luggage, check in, and then proceed with our plans. However, during this process, we encountered an unfriendly encounter with a staff member who approached us in an abrupt manner and questioned our intentions. After clarifying that we were checking in, the staff member proceeded to speak at length, leaving us feeling embarrassed and helpless. It is important to note that while I understand the need for smooth vehicle flow, the tone and attitude of this employee did not align with the expectations of a five-star hotel. A simple greeting and a more polite approach would have made a significant difference in our initial impression. This incident left a lasting negative impression on our experience at the hotel. On a more positive note, we had a smooth check-in as well as check-out experience. I would like to commend the Bellman specifically, as they interacted with us in a friendly manner, wearing a smile and wishing us a pleasant day. Furthermore, I would like to highlight an employee who worked at the lobby coffee machine on 17th March evening. When I approached him with a query, he patiently and courteously addressed my concerns, displaying a commendable attitude. Regarding breakfast, while there was a wide variety of food available, I observed some lapses in attention to detail. For example, at the noodle station, the chef served it to us without noticing the soup flowing out of the bowl, causing it to be piping hot. Overall, the interactions we had with the staff did not create a welcoming atmosphere or leave me with a favourable impression. Considering that we were recommended to stay at your hotel by friends, I entered with high expectations, which unfortunately were not met. In comparison to other hotels of a similar calibre, I believe there is room for improvement in terms of the hospitality displayed by your staff. Lastly, I would like to acknowledge the hotel's excellent location, which proved to be convenient for accessing shopping malls and the train station.

Wonderful hotel

Ocena na stronie TripAdvisor 4.0/5

claudiacB4015PG Opinia zatwierdzona w TripAdvisor

Great location and very convenient if you are traveling to other cities. Lovely hotel. Older hotel but very well maintained. Comfortable room and helpful staff. Accor members are really appreciated. Thank you for the birthday chocolates!

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 3 237 Liczba opinii 9.6/10 Lokalizacja
  • 2 527 Liczba opinii 7.7/10 Pokój
  • 2 344 Liczba opinii 8.5/10 Obsługa
  • 32 Liczba opinii 7.5/10 Internet
  • 763 Liczba opinii 8.4/10 Śniadanie
  • 734 Liczba opinii 7.5/10 Czystość
  • 385 Liczba opinii 6.6/10 Dobra oferta cenowa
  • 179 Liczba opinii 9.4/10 Strefa wellness

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