Hotel Mercure Marseille Canebière

Ocena klientów (Ocena ALL) 4.6/5 Liczba opinii: 1 022

Hotel Mercure Marseille Canebière - Image 1
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Opis

O hotelu

  • Hotel jest położony w centrum miasta, i stanowi idealne miejsce na przystanek w Marsylii

  • 5 minut spacerem do Starego Portu i 10 minut do dworca kolejowego Saint Charles

  • Restauracja typu bistro, w której potrafy serwuje szef kuchni Noëlem Baudrandem

  • Wydzielone przestrzenie do organizacji seminariów i spotkań biznesowych

  • Certyfikat Green Key

Nasze pokoje

Lokalizacja hotelu

Hotel Mercure Marseille Canebière

48 La Canebiere
13001 Marsylia
Francja

Pozycja GPS:43.296986, 5.379321

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

LE CAPUCIN

W La Canebière, w pobliżu Starego Portu, odkryj kuchnię serwowaną przez szefa kuchni Noëla Baudranda, składającą się ze świeżych i lokalnych produktów w haussmannowskim otoczeniu łączącym tradycję i nowoczesność. https://www.brasserielecapucin.com/

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.6/5  Liczba opinii: 1 022

Ocena TripAdvisor  4.0/5  Liczba opinii: 173

Certyfikat Doskonałości 2023

More like a hostel than a hotel

Ocena na stronie TripAdvisor 1.0/5

megw521 Opinia zatwierdzona w TripAdvisor

I have stayed in many 4 star hotels and this certainly was not one. It is more like a hostel than a hotel. Staff with no customer service. Room was not as described, booked a twin but was given a tiny double. One small wardrobe with four coathangers for 2 persons staying 3 days, not even a shelf to put your clothes on. No chest of drawers. Coffee facilities had powdered milk sachets which were so ancient they didn't dissolve. Buffet breakfast was cold every morning and very poor quality. when Bain marie was empty and a request for it to be refilled we were told that that there was no more. Asked for a poached egg but was told no. We looked forward to a relaxing glass of wine before bed but the bar is closed on Saturdays and Sundays. Very noisy area but there was no double glazing. It seemed as though the hotel is run more for the benefit of the staff than customers. The area is littered with homeless, drunks and beggars and feels very unsafe to walk through in the evening. I would never return to this hotel

Bad experience, not a safe stay

Ocena na stronie TripAdvisor 2.0/5

Alainmoual92 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Im a privilege member of the accor hotels chain and I go on business trips frequently and i usually only reserve at accor. During my last stay, my luggage was opened when I was out of the room, even though i locked it before I leave with a security code. On my return my luggage was open. I mentioned this to the reception and they told me they investigated it but they can’t know who entered the room when im out and they did not take any measures and did not took this event seriously. It will be my last time to visit this hotel.

Dear guest, We sincerely apologize for the incident regarding your luggage during your recent stay. The security and well-being of our guests are of utmost importance to us, and we take such matters very seriously. Rest assured that we are looking into this matter diligently to prevent any recurrence. We are writing the same answer as the one we wrote on the other of your negative digital reviews. You are already aware that we took quick measures to check all the datas necessary to investigate on our own about your room even nothing has been stolen as you know. Duty Manager and front desk Managers themselves discussed with you and replied to you orally about this unfortunate incident after doing all the efforts that could do. We appreciate your loyalty as a privilege member of the Accor hotels chain and regret the inconvenience caused. Your feedback is valuable to us, and we will ensure that necessary steps are taken to address this issue. We hope to have the opportunity to regain your trust in the future. Best regards Hôtel Mercure Marseille Canebière Vieux-Port

Very good hotel

Ocena na stronie TripAdvisor 5.0/5

Kristīne K Couples - Opinia zatwierdzona w TripAdvisor

Very good service. Good location. near the port. Very nice welcome at reception. We really liked it. The room was clean and comfortable. we could communicate with the employees in many languages, also in Russian. Necessary things were quickly brought to the room.

Nice Stay

Ocena na stronie TripAdvisor 5.0/5

Traveler54477883349 Opinia zatwierdzona w TripAdvisor

The stay was very good, especiall that the staff were very helpful. I would like to thanks Olivier and Adrien for the nice hospitality and support during the whole period of the stay. I hope to come again due to these nice guys.

This is my first time visiting Marseille. I hope to repeat the visit with my family, so I will make a reservation with y

Ocena na stronie TripAdvisor 5.0/5

Trail33016442093 Opinia zatwierdzona w TripAdvisor

Good stay, hospitality and excellent cooperation from the hotel employee Although the hotel is small, its location is excellent in the center of the beautiful city of Marseille, close to the metro, tram, bus station, and shopping places. Thank you

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 675 Liczba opinii 8.8/10 Lokalizacja
  • 828 Liczba opinii 7.6/10 Pokój
  • 790 Liczba opinii 9.3/10 Obsługa
  • 12 Liczba opinii 6.8/10 Internet
  • 489 Liczba opinii 6.9/10 Komfort
  • 402 Liczba opinii 9/10 Śniadanie
  • 282 Liczba opinii 8.1/10 Czystość
  • 189 Liczba opinii 9.4/10 Klimat

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