Sofitel Mexico City Reforma 5 gwiazdki

Ocena klientów (Ocena ALL) 4.8/5 Liczba opinii: 2 463

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Opis

O hotelu

  • Located in the heart of Mexico, next to the US Embassy and the Angel of Independence

  • Panoramic views of Mexico City and its iconic landmarks from every corner of the hotel

  • Unique saltwater pool on the 38th floor with outstanding views of the city

  • Cityzen Rooftop Bar, the best hotspot to enjoy exquisite gastronomy from the heights

  • Pet-friendly. We welcome all pet lovers and their loved companions travelling together

Nasze pokoje

Lokalizacja hotelu

Sofitel Mexico City Reforma

297 Avenue Paseo De La Reforma
06500 Mexico
Mexico

Pozycja GPS:19.428535, -99.16593

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta mile widziane
  • Transfer
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.8/5  Liczba opinii: 2 463

Ocena TripAdvisor  5.0/5  Liczba opinii: 1 782

Certyfikat Doskonałości 2023

Average Hotel with overhyped reviews!

Ocena na stronie TripAdvisor 3.0/5

Ashish J Couples - Opinia zatwierdzona w TripAdvisor

I am going to make this review very simple and objective - Cons - - probably the worst customer service you will experience across any Sofitel property. The staff do not seem adequately trained and lack the general finesse you expect from a hotel charging 600 usd a night. - it is probably the only hotel in the world where eggs are not included as a part of the breakfast buffet, they make you pay for it separately and the general service over breakfast is terrible. - you have to change 2 elevators to get to your room, I find this extremely annoying as there are long waits and it is generally irritating to do so. - there is no turn down service (only Sofitel in the world that does not offer it). The one night we requested for one, the housekeeping staff simple replaced the towels in the bathroom and left without touching the bed or anything else. Pros - - good location - decent size room, but not the best build quality. I have been an Accor Platinum member for a number of years, also gold and generally stay at a number of their hotels. Save your money and book something better for this price! I am sure St. Regis, Four Seasons have no such issues!

Kids friendly hotel

Ocena na stronie TripAdvisor 5.0/5

Navigate41673195753 Opinia zatwierdzona w TripAdvisor

If you have kids you have to stay here, everyone was pending about every little detail so that our stay went perfect The staff in the 36th floor even organized a treasure hunt for our kids. Natalia and her team did everything to make them happy, thanks Natalie as well

Just amazing

Ocena na stronie TripAdvisor 5.0/5

Trail67274778339 Opinia zatwierdzona w TripAdvisor

This hotel is incredible, we weren’t expecting the amazing service from all the staff, honorable mention to the 36 floor Club Millesime team, Natalia, Laura, Natalie, Frida. Thanks for making our stay memorable. I totally recomend it...

Wonderful Family Experience - Luxury + Comfort

Ocena na stronie TripAdvisor 5.0/5

Freedom297948 Opinia zatwierdzona w TripAdvisor

We absolutely loved our stay at the Sofitel. The mix of luxury and comfort was terrific. The concierge staff, Jany and Regina, went out of their way to make my kids feel special. Days later they were still wishing we were back at the Sofitel! In addition, the location was great - very accessible to all of the sights. 10/10 would stay here again.

Wonderful Luxury Hotel in the Heart of Mexico City

Ocena na stronie TripAdvisor 5.0/5

pflores72001 Opinia zatwierdzona w TripAdvisor

My family (including 7/9 year old boys had a wonderful Spring Break stay at the Sofitel! Staff, notably including Regina Gameros were amazing. We loved the stunning 38th floor pool, the opulent breakfast and the fantastic location right in the heart of it all.

Bonjour Paco F, It sounds like you and your family had an incredible Spring Break getaway at Sofitel! We're thrilled to hear that Regina Gameros and the rest of our staff made your stay so memorable. The 38th-floor pool does offer breathtaking views, doesn't it? We're delighted that you enjoyed it along with our opulent breakfast offerings. And being right in the heart of everything certainly adds to the convenience and excitement of your stay. Thank you for choosing Sofitel for your family vacation, and for sharing your experience with us. We hope to welcome you all back soon for another unforgettable stay! Sincerely, Jany Vega Guest Experience Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 695 Liczba opinii 9.7/10 Lokalizacja
  • 1 117 Liczba opinii 9.1/10 Pokój
  • 2 088 Liczba opinii 9.3/10 Obsługa
  • 8 Liczba opinii 6.8/10 Internet
  • 505 Liczba opinii 8.6/10 Udogodnienia
  • 462 Liczba opinii 8.3/10 Jedzenie
  • 457 Liczba opinii 9.3/10 Klimat
  • 226 Liczba opinii 7.8/10 Komfort

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