Mercure Singapore On Stevens 4 gwiazdki

Ocena klientów (Ocena ALL) 4.0/5 Liczba opinii: 2 233

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Opis

hotel certyfikowany ALLSAFE

O hotelu

  • Spokojne, inspirowane lokalnym otoczeniem miejsce, bujny miejski raj

  • Doskonała lokalizacja w centrum, blisko Orchard Road i ogrodów botanicznych z listy UNESCO.

  • Wi-Fi bez limitu urządzeń

  • Całodobowa obsługa, fitness i pralnia. Basen infinity pool 35 m i sportowy oraz 4 restauracje.

  • Darmowy parking w porze lunchu i kolacji. Nocny parking dla gości hotelowych

Nasze pokoje

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Lokalizacja hotelu

Mercure Singapore On Stevens

Orchard District, 28 Stevens Road 01 02, 257878
257878 SINGAPUR
Singapur

Pozycja GPS:1.313439, 103.828417

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Transfer
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

WINESTONE

Restauracja WINESTONE usytuowana w bujnej zieleni miejskiej, stanowi koncept łączący wino i kuchnię zachodnią w nowej odsłonie, która zaprosi Gości w kulinarną podróż, dopełnioną winem wysokiej jakości z całego świata po przystępnej cenie.

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Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.0/5  Liczba opinii: 2 233

Ocena TripAdvisor  4.5/5  Liczba opinii: 893

Certyfikat Doskonałości 2023

Good customer service

Ocena na stronie TripAdvisor 5.0/5

Shiyan C Opinia zatwierdzona w TripAdvisor

Organized a 1.5 days off site event at Mercure Singapore on Stevens. Great customer service from Serene (Sales Team) and Raymand (Events Team) for acceding to all my requests. Would recommend to others and select this hotel again if I have other events in future.

Real enjoyed my stay here in Mercure.

Ocena na stronie TripAdvisor 5.0/5

Sudeb B Opinia zatwierdzona w TripAdvisor

I enjoyed my stay here . Especially I am impressed by the efficiency of the House keeping staff Cui Ting & Fang Jua. I wish them all best to both and a big thank you. My experience here was very inspiring . God willing I would like to visit singapore especially here again in the future. Thank you

Dear sudebb2024, Thank you very much for your very rewarding review of Mercure Singapore on Stevens. I am truly elated to learn that you were very satisfied with your room, the cleanliness, and efficiency of Cui Ting and Fang Jua. On behalf of the team members here at Mercure Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again. Warm Regards, Piotr Kupiec General Manager

Great hotel

Ocena na stronie TripAdvisor 5.0/5

Judy D Opinia zatwierdzona w TripAdvisor

I was staying for nearly a month. Last year I spent two weeks in Hotel Mercure and I came back this year. The location is perfect, staff is very helpful and kind, especially May and Deepika at the Food Exchange and Dash at the Reception Desk. Dash is very smart, professional and helpful, immediately tried to solve our problems. Cleaning was always perfect, thanks for the Housekeeping staff.

Dear 858judithd, Thank you for your continuous support in choosing Mercure Singapore on Stevens for your stay in Singapore. It also brings us great joy to know that our team member, May & Deepika has assisted to make your stay a memorable one, and that the hotel has delivered an experience which is up to your expectations. We appreciate your positive feedback and hope to welcome you back soon for another unforgettable stay. Regards, Piotr Kupiec General Manager

Mercury needs to improve.

Ocena na stronie TripAdvisor 3.0/5

asiaexpat62 Solo travel - Opinia zatwierdzona w TripAdvisor

Room was very small and amenities lacking. Housekeeping not up to Mercury standard. I stayed 4 nights and had trouble with lighting and bathroom sink draining. Swimming pool is shared with other hotel co located and no attendant cleaning after guests leave tables dirty. I was disappointed with the stay overall.

Dear Asiaexpat62, Thank you for taking the time to share your experience at Mercure Singapore On Stevens. We strive to provide an excellent experience for our guests, and we apologize that we did not meet your expectations on this occasion. We appreciate your feedback, as it helps us to continue our efforts to improve the quality of our services. At Mercure, we believe in creating a positive environment that caters to all guests' needs. Your comments have highlighted areas where further improvements can be made, and we will use them to help us refine our services going forward. Once again, thank you for your feedback and we hope that you will give us another chance in the future. Sincerely, Piotr Kupiec General Manager

Unflexible booking rules at Mercure Singapore On Stevens

Ocena na stronie TripAdvisor 1.0/5

René C Opinia zatwierdzona w TripAdvisor

I booked 3 rooms via Agoda, for the end of this year, 9 months before arrival, making a typo mistake: I booked for 8 December instead of 8 November 2024. The hotel refuses to change the dates nor communicate with me or Agoda, forcing Agoda to inform me that a "no show" on the 8th of December will be charged, and no cancellation is possible. How difficult can it be to assist with changing dates NINE MONTHS before arrival? I'll think twice in future before booking at this hotel again.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 304 Liczba opinii 8.2/10 Lokalizacja
  • 2 070 Liczba opinii 6.3/10 Pokój
  • 2 087 Liczba opinii 7.3/10 Obsługa
  • 32 Liczba opinii 8.9/10 Internet
  • 966 Liczba opinii 7.2/10 Czystość
  • 702 Liczba opinii 7.1/10 Śniadanie
  • 571 Liczba opinii 7.4/10 Udogodnienia
  • 399 Liczba opinii 5.5/10 Jedzenie

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