Mercure Santa Marta Emile 4 gwiazdki

Ocena klientów (Ocena ALL) 4.6/5 Liczba opinii: 1 969

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Mercure Santa Marta Emile - Image 1
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Mercure Santa Marta Emile - Image 4
CALLE 115 NO 2 39, Bello Horizonte, 470001 SANTA MARTA, Colombia

Opis

O hotelu

  • Outdoor children's space with playground

  • Swimming pool for both children and adults with exclusive pool bar

  • Pet-friendly hotel. Pets up to 33 lbs. allowed.

  • SPA, Turkish bath and massage room services

  • Bars and restaurant inside the hotel with French food

Nasze pokoje

Lokalizacja hotelu

Mercure Santa Marta Emile

CALLE 115 NO 2 39, Bello Horizonte
470001 SANTA MARTA
Colombia

Pozycja GPS:11.149766, -74.225336

Telefon
Faks +57 54368484

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Transfer
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

RESTAURANTE EMILE

In a welcoming environment that reflects the Colombian Caribbean spirit, our restaurant combines the best of international cuisine with delicious local specialties, using fresh ingredients and serving dishes designed to ensure our guests' pleasure.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.6/5  Liczba opinii: 1 969

Ocena TripAdvisor  4.5/5  Liczba opinii: 482

Good hotel but beware od the staff

Ocena na stronie TripAdvisor 1.0/5

Witold S Opinia zatwierdzona w TripAdvisor

The location, pool are good, food reasonable. But the staff, espacially the manager Juan Carlos Valecia Bertin is a person who offends customers and soes not know the word "sorry". I was offended and humiliated at the hote. - something that never happened to me. Unfortulately it is Columbia - country living on bribery and no demoicracy, so Ia could not even get any response or satidfaction even fro Accord Broup. Everybody lied and was hppy about is.

Estimado Le agradecemos el tiempo que se ha tomado para hacernos llegar su experiencia sobre su estancia en Mercure Santa Marta Emile. Sus comentarios nos alegran y hacen que nos motivemos como equipo, desafiándonos a entregar un servicio cada vez mejor. Esperamos volver a verlo pronto en su hotel de Santa Marta Reciba un cordial saludo.

The vacations

Ocena na stronie TripAdvisor 5.0/5

Victor L Opinia zatwierdzona w TripAdvisor

Me and my family were traveling in Santa Marta in December 2022, we were at the Mercure hotel on vacation, it is an excellent hotel, with very comfortable rooms, and with an excellent view of the sea, the hotel is very close to the beach which is private, the hotel is close to the airport and you can enjoy a lot of tranquility, we were able to enjoy different tours, and it is close to the Rodadero, when we wanted not to go out we enjoyed the pool, we enjoyed very delicious meals, and the hotel staff was very kind to us, 24 hours a day there is a taxi service to leave the hotel, we recommend the hotel or we would return

Dear Guest, We very much appreciate your comments regarding your stay at the {hotel}. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helio Gelinski Gerente General

BEST SHADOW POOL IN TOWN

Ocena na stronie TripAdvisor 3.0/5

RICARDO V Rodziny - Opinia zatwierdzona w TripAdvisor

Main picture on the website is a sunny pool which is not true. The reality is either the picture is increíble old or a photoshop geek get ride of the colosal hotel tower that is right in the sun path. Facilites are according with the price, crew members are just awesome. Rooms are small but again, you get what you pay.

Dear guest, Thank you for taking the time to share your hotel experience with us, your opinion and your satisfaction are very important to keep improving. Thank you very much and Best Regards,

Incredible staff

Ocena na stronie TripAdvisor 5.0/5

luiscW3964QE Rodziny - Opinia zatwierdzona w TripAdvisor

This hotel is located within walking distance of the beach with very nice views of the mountains and the sea , however the most incredible asset is their staff , incredibly helpful for and always willing to help me and my family . We traveled in a family group of 12 with our 7 months old son and my 89 grandma and the staff at the hotels were always eager to help with my sonand my grandma’s needs . The whole staff - front desk - restaurant - cleaners - bar staff were always friendly and very accommodating . I will definitely come back

Dear guest, Thank you for taking the time to share your hotel experience with us, your opinion and your satisfaction are very important to keep improving. Thank you very much and Best Regards,

Mercure Santa Marta

Ocena na stronie TripAdvisor 4.0/5

Jeremy1231 Rodziny - Opinia zatwierdzona w TripAdvisor

I really liked the that the hotel staff was very attentive and took care of all our needs not everyone spoke English but there was always a person on staff that did. The view from our room was spectacular mountain views and could see the water but was not beachfront. They also have a parking garage that had plenty of spaces when I was there. I would recommend this hotel.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Helio Gelkinski General Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 538 Liczba opinii 9.1/10 Lokalizacja
  • 666 Liczba opinii 7.2/10 Pokój
  • 1 273 Liczba opinii 8.7/10 Obsługa
  • 29 Liczba opinii 4.8/10 Internet
  • 551 Liczba opinii 5.9/10 Jedzenie
  • 362 Liczba opinii 6.8/10 Śniadanie
  • 351 Liczba opinii 8.2/10 Plaża
  • 329 Liczba opinii 6.9/10 Czystość

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