Mercure North Melbourne 4 gwiazdki

Ocena klientów (Ocena ALL) 4.0/5 Liczba opinii: 179

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Cnr Flemington Road & Harker St, and Harker Street, 3051 NORTH MELBOURNE, Australia

Opis

O hotelu

Hotel Mercure North ma wszystko, czego potrzebuje nowoczesny turysta, w tym dostęp do szybkiego Internetu, kanały Foxtel, telewizor LCD HD, minibar, oraz klimatyzację sterowaną dotykowo.

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Lokalizacja hotelu

Mercure North Melbourne

Cnr Flemington Road & Harker St, and Harker Street
3051 NORTH MELBOURNE
Australia

Pozycja GPS:-37.796678, 144.950534

Telefon
Faks +61 3 9329 9950

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Transfer
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

POLO CAFE

Polo Cafe provides great value for money. It serves modern cuisine, a large selection of snacks and children's meals all made from the freshest local produce.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.0/5  Liczba opinii: 179

Ocena TripAdvisor  3.0/5  Liczba opinii: 563

Very average hotel

Ocena na stronie TripAdvisor 1.0/5

juleseSyd Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

I recently stayed one night here. I only chose it due to proximity to my work event. My first room allocated 134 was so loud as it's really close to Flemington Rd. Moved to 204. On Harker St. Noisy but not as bad. Definitely a very tired hotel. My room was missing one curtain only a backing on one side. Room service for a quiet Wed night. No Veggie burger at 6.15pm. Chicken burger option was not cooked so are around the chicken. Breakfast buffet. Ok. Coffee machine. Wouldnt recommend.

Good for young family stay

Ocena na stronie TripAdvisor 5.0/5

Col H Opinia zatwierdzona w TripAdvisor

Family getaway with 2 kids and Staff were very accommodating of our bits and pieces such as scooters and bags after checkout whilst we explored the city. Close to bus and trains, great spot with space for kids to adventure and not be surrounded by buildings.. zoo nearby.. awesome. Room service reasonably priced for the conscience and easy..

Dear colh855, Thanks for the lovely review! I am glad to hear your positive remarks and will be sure to share it with our team. We hope to welcome you back soon. Regards, Anthony Caw General Manager Mercure North Melbourne

Cancellation

Ocena na stronie TripAdvisor 1.0/5

Sarah C Opinia zatwierdzona w TripAdvisor

We were booked into the Mercure so we could stay close to our son in Royal Childrens Hospital for no reason the hotel cancelled our booking and offered us to rebook the room at a much higher rate. Funny how the rate went up as Taylor, Pink and the Caravan Show were in town! Poor form!

Dear Sarah, Thank you for taking the time to share your feedback. I am sorry to hear about your disappointing experience. Unfortunately I was not able to locate a cancelled booking under your name, however please feel free to contact me directly on 03 9329 1788 should you wish to discuss this matter further. Additionally, we understand rates are higher during event periods as they fluctuate daily based on market demand, much like any other business. We appreciate you sharing your comments and hope to be able to welcome you soon with a discounted return offer. Regards, Anthony Caw General Manager Mercure North Melbourne

Mercure North Melbourne experience

Ocena na stronie TripAdvisor 2.0/5

mark r Opinia zatwierdzona w TripAdvisor

This hotel is listed as 4 star , if this hotel is 4 star , then I am Albert Einstein. The room was dirty as in dusty , the curtains were stained and the walls were marked , the place is in serious need of a makeover , it looks bit like a correctional facility from the outside , the paint is peeling and chipped it is just not in a very good condition. I did not try the restaurant because of this so I cannot comment on that , there also appears to be a staff shortage .the staff that I met however were fine .

Dear H3746YYmarkr, Thanks for sharing your feedback. We regret to hear your stay did not live up to your expectations; if you wish to discuss your experience further, please do not hesitate to contact me directly on 03 9329 1788 for further investigation into your booking. We sincerely hope to welcome you back soon. Regards, Anthony Caw General Manager Mercure North Melbourne

Great location NOT CLEAN!

Ocena na stronie TripAdvisor 2.0/5

time_explorer Opinia zatwierdzona w TripAdvisor

Location is fantastic and the cafe/restaurant onsite is perfect. However I was exceptionally disappointed in the lack of cleanliness, hair in the bathroom on the walls and hair in the bed and the carpet was half cleaned at best if at all. Honestly will not stay here again even if it was free!

Dear tieme_explorer, Thank you for taking the time to share your feedback. Please accept my apologies for the issue you encountered during your stay. I can assure you we take our cleanliness standards very seriously at Mercure; please feel free to reach out to us directly on 03 9329 1788 for further discussion, and I have passed your review on to our Housekeeping department. Thank you again for sharing your comments, and we hope to welcome you back soon to a different experience. Sincerely, Anthony Caw General Manager Mercure North Melbourne

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 317 Liczba opinii 9.3/10 Lokalizacja
  • 535 Liczba opinii 4.7/10 Pokój
  • 399 Liczba opinii 8.4/10 Obsługa
  • 11 Liczba opinii 6.5/10 Internet
  • 301 Liczba opinii 4.8/10 Komfort
  • 205 Liczba opinii 5/10 Czystość
  • 142 Liczba opinii 1.6/10 Udogodnienia
  • 126 Liczba opinii 3.2/10 Klimat

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