Novotel Caserta Sud 4 gwiazdki

Ocena klientów (Ocena ALL) 4.2/5 Liczba opinii: 398

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Opis

hotel certyfikowany ALLSAFE

O hotelu

  • Large garden with terrace and outdoor swimming pool

  • Tranquil and relaxing environment

  • Conveniently located near Caserta Sud highway exit

  • Comfortable and functional Family Rooms

  • Pets allowed

Nasze pokoje

Lokalizacja hotelu

Novotel Caserta Sud

Ss 87 Sannitica Km 22 600
81020 CAPODRISE
Italy

Pozycja GPS:41.041667, 14.324167

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Transfer
  • Restauracja
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

NOVOTEL CAFE

Novotel Cafe offers a simple and generous menu of seasonal produce and excellent daily specials. Original and modern cuisine.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.2/5  Liczba opinii: 398

Ocena TripAdvisor  3.5/5  Liczba opinii: 877

Night stop

Ocena na stronie TripAdvisor 4.0/5

Bestintow Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Difficult to find real fault with the hotel, we received a upgrade and the rooms was clean, bed very comfortable, shower well equipped with good shampoo etc. Restaurant and bar was good. But… looks like a 5 year old was responsible for CUTTING IN the paint work in the bed room. Breakfast was good but limited. Could not find any English programs on the TV not even the news. To summarise for a one night stop it was fine. Staff were very helpful

Dirty. Horrible location. Disgusting. Don’t do it.

Ocena na stronie TripAdvisor 1.0/5

Laura Blau T Rodziny - Opinia zatwierdzona w TripAdvisor

This hotel is completely rundown. It’s not clean and it’s absolutely disgusting. Upon coming into my room. The AC was not working and I’ve been told to wait. I’ve waited 45 minutes and it’s still not working. I pulled down the bedsheets and the bed is filthy, dirty, covered in dirt and hair. The rugs are filthy. the bathroom is gross.

Dear miss Blau, Thank you for taking the time to tell us about your experience. we are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At the moment we start the modernization and maintenance jobs in our property and we hope to get again your confidence during your next stay. Sincerely, Novotel Caserta Sud Staff

Great Experience

Ocena na stronie TripAdvisor 5.0/5

LouiseMcD1973 Opinia zatwierdzona w TripAdvisor

This is a lovely clean and very modern hotel. We got to stay her due to our flight being delayed. Staff were helpful. Breakfast and food options were very good. There was a mini fridge in the room and tea making facilities. The only issue I had was that they did not have family rooms.

Business like

Ocena na stronie TripAdvisor 3.0/5

GG6363 Couples - Opinia zatwierdzona w TripAdvisor

Stayed here for one night courtesy of EasyJet who bounced us to Naples from Sicily after the airport on Sicily closed due to a fire. The room was clean and serviceable, breakfast was typical sweet Italian and plentiful. My one concern was the guy on reception who wanted to keep our passports overnight because the photocopier wasn’t working. To my surprise it magically started working again when I told him that my passport was staying with me. Be very wary of taking a taxi here from the airport, it’s a rip off. 130 euros for a 20 minute ride, the taxi back to the airport was ‘only’ 75 Euros

Dear guest, excuse the delay in the answer and many thanks for your feedback. Usually we keep the passports for an hour just the time to make a copy to register them in our system. Sorry if we had those problems and we will try to improve. Best regards Novotel Caserta Sud Staff

Gross

Ocena na stronie TripAdvisor 1.0/5

Shanna K Opinia zatwierdzona w TripAdvisor

Our flight was canceled so United sent a bus to take us here for the night. The staff was friendly enough but the room is disgusting. My husband and I had to share one bath towel, there were stains all over the walls and floors, and the complimentary meal we got for our canceled flight was cold pasta and french fries. The photos they provide are definitely not from this hotel.

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Caserta Sud. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. We received your reservation at the last minute and for that date we hadn't available our new renovated rooms. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. In the next months we will make a restyling of the other rooms. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Management and Staff of Novotel Caserta Sud

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 221 Liczba opinii 8.9/10 Lokalizacja
  • 397 Liczba opinii 7/10 Pokój
  • 390 Liczba opinii 9.1/10 Obsługa
  • 6 Liczba opinii 7.1/10 Internet
  • 247 Liczba opinii 8.3/10 Śniadanie
  • 187 Liczba opinii 5.1/10 Czystość
  • 83 Liczba opinii 4.4/10 Udogodnienia
  • 7 Liczba opinii 4.3/10 Strefa wellness

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