Novotel Almaty City Center 4 gwiazdki

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 1 431

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Novotel Almaty City Center - Image 1
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Novotel Almaty City Center - Image 4
Dostyk Avenue 104 A, A25D5Y3 ALMATY, Kazakhstan

Opis

O hotelu

  • Convenient location in the business and cultural center of Almaty city.

  • 6 modern meeting rooms with high technology equipment, free WiFi in all territory of hotel.

  • International Cuisine with local specialties and French touch

  • Large indoor swimming pool

  • Fitness centre open 24/7 & Spa

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Lokalizacja hotelu

Novotel Almaty City Center

Dostyk Avenue 104 A
A25D5Y3 ALMATY
Kazakhstan

Pozycja GPS:43.242166, 76.958027

Telefon
Faks +7 727 355 3939

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Transfer
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Le RestO

Our restaurant offers various dishes of International and local cuisines with a French taste. It is a very cozy place with a nice atmosphere. The summer terrace welcomes you for a light business lunch or a delicious cocktail drink.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.5/5  Liczba opinii: 1 431

Ocena TripAdvisor  4.5/5  Liczba opinii: 128

Doesn't meet service standards as expected. Though communication is a problem, the staff needs to be trained & motivated

Ocena na stronie TripAdvisor 3.0/5

Russelltraveller Opinia zatwierdzona w TripAdvisor

Though the location is good. The service was far below the experience expected from a star hotel. The staff don't even respond when you wish them sometimes. The expectation is that they wish every guest though! The staff needs to be trained and motivated to serve guests properly. Doesn't meet the expectations. it's not value for money. The rooms are too small and highly-priced.

Not for American travelers

Ocena na stronie TripAdvisor 3.0/5

jcunlimited Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Not for North American travelers. Electric outlets only had European styles, very small TV screens with CNN showing sports racing all day, no English news channels, paid $150 per day and I felt as if I stayed in an upscale motel, not a 4 star hotel. The lounge was also very small. Small refrigerator was not cold at all. Breakfast was good. Service was good.

Dear jcunlimited. We would like to thank you for having taken the time to share personal feedback following your stay with us. Electric outlet is as per local standard, however, upon request we are always happy to provide any adapter required. Thank you for having mentioned the good service and breakfast.

5/5 recommend

Ocena na stronie TripAdvisor 5.0/5

indira o Opinia zatwierdzona w TripAdvisor

I think the hotel was recently renovated. The suite could be nicer but this drawback is easily compensated by other advantages of this hotel: amazing staff, cleanliness, location and other. Stayed here for a couple of weeks with my family.

Dear indirao2024, thank yo so much for having taken the time to review our property. It is always a pleasure to have you as one of our valuable guest and hope to welcome you back soon

Great location, fine rooms

Ocena na stronie TripAdvisor 4.0/5

Ramachandran R Opinia zatwierdzona w TripAdvisor

What worked? : The hotel’s location is perfect. The room we stayed in was colourful, bright and well designed, with a large window that gave us city views. The bath area was spacious. We have stayed at Novotel in many locations across the world, but This is the most luxurious room that we have experienced. Kamila at the Reception spoke good English and was very efficient. Dulat at the restaurant, made our dinners special. We are vegetarians and he communicated our needs perfectly to the kitchen. Dulat was pleasant, understanding of our needs and most efficient. The young lady Shuzi, was at breakfast on one of the days. She was friendly, vibrant and helped out with the names of the local cheeses that were part of the breakfast. It’s a pity we did not see more of her. We made some changes to the dates of room booking and the hotel acceded to the changes and request for adjusting the advance paid, which we appreciate. We loved the fact that a glass Water Jug is kept at the room which can be refilled from the water station in the corridor. A great effort at eliminating plastic use! Our feedback is that the water station should be at a more comfortable height. Currently, it is rather low. What did not? : In general, there seemed to be several inexperienced, albeit hard working young people in the restaurant at breakfast time. It appeared to us that supervision was non existent, consequently service was not much to write home about. After we checked in, we found that the shower gel container was not refilled. It took two calls to reception to get the job done. What we found bizarre was that we had to pay for good Coffee. The coffee machine at breakfast dished out less than average latte and we were forced to go to the bar area for coffee and pay 1650 in local currency for each cuppa. Definitely not what one would expect from a hotel that is definitely priced at the higher end. Wi Fi was good.

Dear Ram the Wanderer, thank you for the detailed feedback. As part of our commitment worldwide to develop local communities, we are taking several student during their scholarship to provide them with international brand experience and guest exposing them to live situation. As such, some have started mid September and will gain confidence over the coming months and without supervision, we would not be able to have agreement with any school. For the coffee, we are using the same coffee beans and milk on both side, but the difference is a person preparing the coffee at the bar, thus an extra payment.

Nice hotel in Almaty

Ocena na stronie TripAdvisor 4.0/5

DamjanB_84 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Nice location. Near by restaurants available, coffee shops. Check in was quick with good info. Very friendly staff, clean room, good wifi. Nice lobby restauranr, convinient for work as well if needed. Will stay here again in the near future. Thanks for your hospitality, appreciated.

Dear DamjamB_84Thank you so much for your valuable feedback and we are glad you have enjoyed your stay with us and time here in Almaty, the City of Thousand Colours. Looking forward to welcome you back again soon

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 613 Liczba opinii 9.6/10 Lokalizacja
  • 571 Liczba opinii 7.2/10 Pokój
  • 776 Liczba opinii 8.7/10 Obsługa
  • 10 Liczba opinii 8.5/10 Internet
  • 408 Liczba opinii 8.9/10 Śniadanie
  • 240 Liczba opinii 8.3/10 Czystość
  • 205 Liczba opinii 4.9/10 Komfort
  • 192 Liczba opinii 8/10 Jedzenie

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