ibis Rotherham East - (M18 - M1) 2 gwiazdki

Ocena klientów (Ocena ALL) 4.1/5 Liczba opinii: 136

Gwarancja
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ibis Rotherham East - (M18 - M1) - Image 1
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ibis Rotherham East - (M18 - M1) - Image 3
ibis Rotherham East - (M18 - M1) - Image 4
Moorhead way, Bramley, na, S66 1YY ROTHERHAM, United Kingdom

Opis

O hotelu

  • Free on-site parking for all hotel guests

  • Pet-friendly hotel, with on-site facilities

  • 4 fully-equipped meeting rooms which accommodates 30 guests

  • Fogg's Restaurant serves a choice of international cuisine

  • Electric Car charging points

Nasze pokoje

Lokalizacja hotelu

ibis Rotherham East - (M18 - M1)

Moorhead way, Bramley, na
S66 1YY ROTHERHAM
United Kingdom

Pozycja GPS:53.4226, -1.25433

Telefon
Faks +44 1709 730444

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

FOGGS

Feeling peckish? You do not have to leave the hotel: inspired by the spirit of global adventure, the menu at Foggs is loaded with everyone favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.1/5  Liczba opinii: 136

Ocena TripAdvisor  4.0/5  Liczba opinii: 749

Not great

Ocena na stronie TripAdvisor 1.0/5

Al B Opinia zatwierdzona w TripAdvisor

Stayed a night here a few weeks ago on my trip down to Cornwall. All was going well untill I was woken up around 1AM by fellow guests. Strong smell of weed in the hotel and reception staff didn't seem very bothered after mentioning. Get the impression this hotel is putting up homeless. Would not stay here again.

Exceptional customer service and hospitality shame about the rest...

Ocena na stronie TripAdvisor 3.0/5

watson-marsh-uk Opinia zatwierdzona w TripAdvisor

I have no doubt, that like myself, you will receive the finest, most wonderful, exceedingly friendly, the utmost professional, exceptional efficient customer service and hospitality from the team at the Ibis Rotherham East, the whole team are just brilliant but special mention has to be made to Deborah, Teha and Caroline who went that extra mile to make my stay the best that it could be. The welcome might be superb however that cannot be said for the rest of the hotel which is very tired in terms of décor and ambience which are dated and worn out. The main communal area incorporating the reception desk together with the bar and restaurant is a space void of any design and not a welcoming space. However, the biggest disappointment with this hotel was the rooms, these spaces are dated, tired and worn out which have obviously not received any investment for decades and that is definitely evident now, an example of this is the televisions which are a disgrace, the decoration state of the room appalling especially in the bathrooms, unfortunately, they are not a comfortable and nice place to reside, unlike other Ibis Hotels that I have stayed in. Another major issue was noise from external and internal sources; the hotel is located on one side by the M18 motorway and on the other by a 2/7 drive-thru McDonald's which are noisy throughout the day and night, the hotel could do more to stop this noise aggravating guests. The owners could also do more to control the internal noise issues by fixing soft door closures on the room and corridor doors which bang shut constantly, and reverberate throughout the hotel waking guests from sleep; the room walls are also very thin with guests able to hear their neighbouring room occupants every action including snoring and televisions. The hotel is well located for those with a car, the bus stop on the road adjacent to the hotel has regular bus connections to Doncaster, Rotherham, Meadowhall and Sheffield.

Thank you for taking the time to share your detailed feedback with us. It's heartwarming to hear such high praise for the exceptional customer service and hospitality provided by our team, especially Deborah, Teha, and Caroline. We're truly proud of our staff's dedication to making each guest's stay memorable through their friendly and professional service. Regarding your comments on the hotel's decor and ambiance, I'm sorry to hear that our recent updates did not meet your expectations. We have indeed invested in new furniture for our bar and restaurant area, aiming to create a contemporary and comfortable environment for our guests. While we understand that design preferences can vary greatly, we hoped our choices would be well-received. Please rest assured that we value all feedback as it helps us to reassess and make further improvements. We acknowledge your concerns about the noise levels and the condition of the rooms. We're constantly working on ways to enhance our guests' comfort, including addressing noise pollution from both external and internal sources. Your suggestions for soft door closures and additional soundproofing measures are invaluable, and we will consider these as we continue to improve our facilities. Please know that we are committed to updating our hotel to ensure a comfortable, welcoming environment for all our guests. Your feedback is crucial in guiding these efforts, and we hope to have the opportunity to demonstrate our improvements should you choose to stay with us again. Thank you again for your constructive feedback. We hope to welcome you back in the future, providing a stay that fully meets your expectations. Kind regards, Karina - General Manager

Good budget hotel, appalling car parking control.

Ocena na stronie TripAdvisor 4.0/5

Camper48250197751 Opinia zatwierdzona w TripAdvisor

The hotel is a good budget hotel, staff are very helpful. Accommodation is comfortable & clean. You must ensure that you enter your car details in their system & probably take pictures of the registration. The hotel stay itself was good but after booking out we have been harassed & threatened with prosecution over illegal parking by Civil Enforcement Ltd. We booked in on a thursday, entered car details & length of stay (4 days) to book out on Sunday as advised by the helpful receptionist. So how incompetent is their automatic parking recognition system & staff when they issue a parking control notice /fine for a period of a few hours on the Friday. Perhaps they would be better using AI.

Dated, but refurb In progress, helpful staff

Ocena na stronie TripAdvisor 4.0/5

Philip H Opinia zatwierdzona w TripAdvisor

Good points: The staff are great, so friendly & helpful, comfortable beds, breakfast buffet reasonably priced & fresh Bad points: Some rooms on floors 1 & 2 are dated, especially the bathrooms, the silicone around the shower tray is dirty & needs replaced Hair dryers are missing The hallways stink especially floor 1 The hotels description is a little misleading, it states the rooms are newly refurbished, in reality it’s only the 3 rd floor & work in progress. In summary the hotel is nice & it’s good for a short stay, & is reasonably priced if you book in advance, the rooms have small tv with freeview channels,tea & coffee making facilities,!the beds are clean & comfortable, the staff bend over backwards to help & always have a smile on their face, even though they are run off their feet, doing more than one job, I would stay there again in the future & hopefully the refurb will have been completed

Thank you for taking the time to share your feedback on your recent stay with us. We're delighted to hear that our staff's friendliness and helpfulness stood out during your visit, and that you found the beds comfortable and our breakfast buffet both fresh and reasonably priced. Our team prides itself on providing excellent service, and it's encouraging to hear that their efforts made a positive impact on your stay. We appreciate your honesty regarding the areas that need improvement. We take note of your comments about some rooms being dated, especially the bathrooms, and the need for cleaner silicone around the shower trays. The absence of hair dryers and the odor in the hallways have also been duly noted. Rest assured, we are actively working on these issues as part of our commitment to enhancing our guest experience. Your comfort and satisfaction are paramount to us, and feedback like yours is crucial in guiding our ongoing improvements. We understand that there may have been some confusion regarding the refurbishment of our rooms. We are eager to ensure that all our guests have a comfortable and pleasant stay, and are working diligently to refresh our accommodations. We apologize for any inconvenience this may have caused and appreciate your understanding. Despite these issues, it's heartening to know that you enjoyed your stay overall and found our hotel to be a good choice for a short stay, offering value when booked in advance. We're thrilled that you would consider staying with us again in the future, and we look forward to welcoming you back, hopefully to a refreshed and even more comfortable environment. Thank you once again for choosing us for your stay and for your constructive feedback. We're excited for the opportunity to host you again soon. Kind regards, Karina - General Manager

Excellent, amazing staff

Ocena na stronie TripAdvisor 5.0/5

John P Couples - Opinia zatwierdzona w TripAdvisor

The staff at the desk are so friendly and helpful, recommend this hotel for that alone. Keep coming back to this hotel great place. Hotel clean and warm easy access to motorway. The most friendliest staff I have met in a hotel and a big Morrisons supermarket nearby

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 42 Liczba opinii 9.4/10 Lokalizacja
  • 125 Liczba opinii 5.8/10 Pokój
  • 140 Liczba opinii 9.2/10 Obsługa
  • 63 Liczba opinii 4.3/10 Czystość
  • 40 Liczba opinii 6.8/10 Śniadanie
  • 14 Liczba opinii 4.4/10 Jedzenie

Zarządzane przez Trustyou

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