Sofitel Melbourne on Collins 5 gwiazdki

Ocena klientów (Ocena ALL) 4.7/5 Liczba opinii: 7 748

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25 Collins Street, 3000 MELBOURNE, Australia

Opis

O hotelu

  • Certyfikat ALLSAFE: poczuj się pewniej dzięki darmowym telekonsultacjom medycznym AXA

  • Najwyższy punkt widokowy w Melbourne z widokami na rzekę Yarra i zatokę Port Philip.

  • Salonik na wzniesieniu z kominkiem, widokiem na Treasury Gardens oraz jedzeniem i winem.

  • Restauracja No35 oferuje wyrafinowane posiłki 150 metrów nad poziomem ulicy

  • Unique signature cocktails & refined exclusive ambience at Atrium Bar on 35

Nasze pokoje

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Lokalizacja hotelu

Sofitel Melbourne on Collins

25 Collins Street
3000 MELBOURNE
Australia

Pozycja GPS:-37.813504, 144.973355

Telefon
Faks +61 3 9650 4261

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Transfer
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.7/5  Liczba opinii: 7 748

Ocena TripAdvisor  4.5/5  Liczba opinii: 6 393

Certyfikat Doskonałości 2024

Checked out early because nope

Ocena na stronie TripAdvisor 2.0/5

ChristineDiscovers Solo travel - Opinia zatwierdzona w TripAdvisor

The hotel is located in a nice part of town with great views and courteous staff, however, I checked out early because: 1. As soon as I entered my room, I noticed a slightly sour musty smell which I later discovered was coming from the pillows, like they needed to be washed badly or thrown out. I asked for them to be changed, which they did, but by then I’d become skeptical about the overall cleanliness of the room. 2. I read that they refurbished the rooms in 2022–where? Couldn’t tell, especially the bathroom which was in poor shape. See photos. 3. Robes have seen better days. Same can be said for towels. No extra blanket in the room. 4. Rooms are not well soundproofed. Even though I was on L45, I could still hear the hum of traffic noise, voices from next room, and entertainment from downstairs. 5. The furnishings in the lobby and public lounge look tired. Also note that there is no pool, sauna or spa here (in case you’re looking for that information), although you can request an in-room massage. I left early mainly because I couldn’t trust the bedding, and the noise infiltrating the room. Overall, Sofitel in Melbourne seems to be well below the standard of the Sydney, Darling Harbour one which I stayed at last year and enjoyed. I thought that the standards would at least match since it’s the same group. Do not recommend.

Ideal Melbourne hotel

Ocena na stronie TripAdvisor 5.0/5

FreshPrince-AU Opinia zatwierdzona w TripAdvisor

Fantastic hotel. Stayed 4 nights. Our room was on the 40th floor. Hotel is in a terrific location on Collins St. Easy walking to many cafes, restaurants and bars. Room was spacious and well appointed. Great bed and pillows. Used the gym on 36th floor every day during our stay. Definitely among the best equipped hotel gyms I've experienced. What stunning views! Enjoyed wine, cocktails and snacks at the Atrium. Will definitely return.

Luxury Hotel falls short on Dining and Room Service

Ocena na stronie TripAdvisor 2.0/5

Greg O Opinia zatwierdzona w TripAdvisor

As a frequent customer of Sofitel (Sydney and Wellington I am bitterly disappointed in our stay so far over Easter break 2024 at the Sofitel Melbourne on Collins! Whist there is no doubt the hotel is well situated geographically in the CBD and rooms nicely appointed, I was shocked at the lack of service to our room and the big one being the famous "35" fine dining Restaurant (the only one in the Hotel) is totally closed from the 29 Feb - 1st April (not even the evenings on the weekend) during our stay. If the hotel wants to operate like this then they should clearly advertise they are totally closed for main dining during public holidays including weekends so guests no what to expect at time of booking or before arrival. I just doubled checked the restaurant situation with the reception staff (Fri). This is a disgrace and how does this hotel have a 5-star rating when it closes their only restaurant to guests on the weekend! There was even no notice on the room service system, web site or a courtesy letter. Worst still when we attempted to experience their famous petite Haute Croissanterie for breakfast it too was closed for all 4 days of our staying forcing us to go outside the hotel this morning for breakfast. We came to Melbourne to spend time with family and made plans for then to enjoy some of the nice food the Sofitel offers ...this will not happen now.. so why would I ever stay here again? Take the room service or lack of today. We came back expecting the food tray cleared but they left the rotting scraps on the plate. Also on check in yesterday there was virtually no bathroom disposables present. The Sofitel Melbourne on Collins in my opinion stands out as a poor example of this hotel chain compared to my recent stays this year (Feb and early March) at the Sydney and Wellington hotels. I will never forget this hotel had no restaurant open for our stay or could bother to clean our room properly. There are so many good alternatives in the Melbourne CBD so we will not stay here ever again.

Exceptional service

Ocena na stronie TripAdvisor 5.0/5

791jayaramj Couples - Opinia zatwierdzona w TripAdvisor

An excellent place to stay in Melbourne. Outstanding team, lot of choices to dine in and recommendable. Room view were amazing, staffs are very attentive and welcoming especially the reception. I loved everything about the hotel and suggest to grab your deal.

Thank you for telling us about your experience at the Sofitel Melbourne on Collins. It is wonderful to know that we met your expectations across many levels. I will ensure your kind words are shared with everyone. We look forward to seeing you again on your future visits to Melbourne.

Outstanding

Ocena na stronie TripAdvisor 5.0/5

fiona150462 Couples - Opinia zatwierdzona w TripAdvisor

Fantastic place to stay in Melbourne.. top notch.. food unbelievably good. Tim, new employee, in Atrium is doing a wonderful job. Very impressed 👌🏽10/10. The Restaurant 35… food excellent. Outstanding. And the Club Sofitel very good too. We will always stay at Sofitel now

Thank you for leaving such a fantastic review! I am particularly pleased to read that you highlighted Tim from Atrium Bar. He will be really chuffed to have received the recognition. I hope to see you again here at the Sofitel Melbourne On Collins.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 118 Liczba opinii 9.7/10 Lokalizacja
  • 2 886 Liczba opinii 8.6/10 Pokój
  • 3 498 Liczba opinii 9.2/10 Obsługa
  • 14 Liczba opinii 8/10 Internet
  • 741 Liczba opinii 7.1/10 Jedzenie
  • 740 Liczba opinii 8.3/10 Klimat
  • 725 Liczba opinii 7.9/10 Udogodnienia
  • 544 Liczba opinii 8/10 Czystość

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