MGallery Nest Paris La Défense 5 gwiazdki

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 1 958

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Opis

O hotelu

  • Hotel całkowicie odnowiony w 2020 r.

  • Certyfikat ALLSAFE (standardy bezpieczeństw COVID-19)

  • Restauracja-bistro Ô Mazette jest otwarta od poniedziałku do piątku w porze lunchu

  • Odnowione sale konferencyjne z naturalnym oświetleniem

  • MyBed® bedding to feel in a cozy Nest

Nasze pokoje

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Lokalizacja hotelu

MGallery Nest Paris La Défense

GPS: 33 Voie des Sculpteurs, 92800 Puteaux, POSTALE:34 cours michelet
92060 PARYŻ, LA DÉFENSE
Francja

Pozycja GPS:48.888134, 2.247219

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa
W pobliżu obiektu
  • Parking

Ô Mazette!

Restauracja Ô Mazette w hotelu La Défense oferuje chwilę na relaks w otoczeniu barwnej i ciepłej atmosfery, skąpanej w naturalnym świetle pod szklanych dachem. Zapraszamy na francuskie sezonowe przysmaki.

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Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.5/5  Liczba opinii: 1 958

Ocena TripAdvisor  4.0/5  Liczba opinii: 144

Horrible experience do to Canelle

Ocena na stronie TripAdvisor 1.0/5

Facundo C Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

I always came to this hotel but will Be the last one do the horrible treatment of the night receptionist call Canelle. She treat me super in a horrible way. She denied to me the welcome drink and the upgrade (I a gold member). Pls review and train your staff to treat your customers respectfully.

Dear Mr FACUNDO, Thank you for taking the time to share your experience at the Nest Paris la Défense - MGallery. I am sorry that your experience did not live up to your expectations; allow me to offer you my sincerest apologies. As stated when you arrived, the benefits of the loyalty program are only available to guests booking via our All.com website. The reservation you are refering to was not booked with our All.com website, therefore as per the loyalty program’s guidelines, you were not eligible to the benefits associated with our loyalty program. All your reservations with us have been made via online agencies (Expedia, Agoda) and you never got an upgrade in our hotel. We may have given you a welcome drink before as a mistake which might have been confusing and we are sorry for that. We understand your disappointment and I am truly sorry if you have felt that my behaviour was horrible to you. I can assure you that I only applied the hotel’s procedure and the ALL membership program recommandations. Yours sincerely Canelle Front Office Supervisor

An excellent hotel!

Ocena na stronie TripAdvisor 5.0/5

victoriousword Opinia zatwierdzona w TripAdvisor

Fabulous hotel, amazing and friendly staff, very clean and comfortable! Transportation is convenient to the city. Looked like a safe area at night, no issues. There are some restaurants in the area. When using Uber, give location as Novotel (a hotel nearby, few minutes walk), because for some reason Uber drivers don't know how to get there (drivers' fault, nothing to do with the hotel); no issue with taxi drivers as they know to access the hotel.

Dear Victoriousword, Thank you so much from all our team for your comment ! We are truly delighted that you enjoyed your stay with us. We look so much forward to your next stay with us in our urban cocoon !

Not recommended

Ocena na stronie TripAdvisor 2.0/5

MLVReading Opinia zatwierdzona w TripAdvisor

Poor experience. Unfriendly and aloof reception staff, pokey little room, rock hard bed (needed two mattress softeners to sleep), hugely expensive food. Nothing to recommend it at all. This hotel used to be a Sofitel and it was much better when that chain owned it. MGallery has worsened it a lot.

Dear MLVReading, Thank you for your comment. We are truly sorry that your stay was not up to your expectations. Please be assured that your feedback will be shared with our team to make sure that this does not happen again. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. We thank you again for sharing your feedback and it is our hope to better serve you in the future.

Not exactly 5 star

Ocena na stronie TripAdvisor 3.0/5

Ranjan A Opinia zatwierdzona w TripAdvisor

At the face of it it seems to tick all boxes but the hotel isn't quite 5 star in terms of comfort and grace. Its set in a business district and all neighbouring eateries maintain business hours for most of weekend. Even the starbucks which opens up within teh hotel was found to be closed most of the evenings. The beds and pillows are not comfortable enough. Air conditioner is too ancient to allow suitable controls. As per the reception staff at the time of check-in, we were 'upgraded' to a deluxe room but I dont think that was true. Nor was there a 'jug full of water' as per his response - instead just the normal tap water in the tea kettle. Not going to go back.

Dear 20ranjana, Thank you for taking the time to tell us about your experience at the Nest Paris la Défense - MGallery. I am truly sorry that your experience did not meet your expectations. As our front office manager exchanged emails with you today, we understand your disappointment with the miscommunication upon check in as we offer cans of water, but no jugs. We apologize if the air conditioning was not sufficient enough as well as the confort of beds and pillows. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future

Excellent stay

Ocena na stronie TripAdvisor 5.0/5

minou247 Opinia zatwierdzona w TripAdvisor

This hotel is great. The staff were warm and accommodating and helpful with my poor ability to speak french. The location is great, near the M line metro station that goes to almost all the tourist sites. You can see the Eiffel tower and the Arc Triumph from there. There is a shopping centre close by that you can grab something to eat. The rooms are large as are the bathrooms. Very comfortable and clean beds. The hotel is tastefully decorated and I cannot say enough about how helpful the staff was. The only downside was everything in the area except the shopping centre is closed Sunday and Mondays. This includes the restaurant to the hotel. However they still managed to get me a drink when i needed one and very quickly. They also called me on my cell phone and advised me of the closures, The only issue was that i didn't have a sim card for Europe so i didn't get the message until i got home. They did try. We would not hesitate to stay here again. We will come back , but on a Tuesday. I found everyone that we came in touch with in Paris wonderful. They are warm, friendly ,kind and accommodating to us with our poor french. I will brush up on my language skills and come back again soon. See Julie at the front desk , i can't think of anyone nicer to be greeted by.

Dear Minou247, Thank you so much from our entire team for this amazing comment ! We are truly very happy that you enjoyed your stay with us. I will share your feedback with our team, and especially Julie with great pleasure. We cannot wait to see you soon for your next stay !

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 516 Liczba opinii 7.6/10 Lokalizacja
  • 930 Liczba opinii 7.7/10 Pokój
  • 1 022 Liczba opinii 8.6/10 Obsługa
  • 6 Liczba opinii 7.1/10 Internet
  • 461 Liczba opinii 7.1/10 Śniadanie
  • 258 Liczba opinii 7.4/10 Czystość
  • 250 Liczba opinii 4.3/10 Jedzenie
  • 55 Liczba opinii 2.3/10 Napoje

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