Mercure Joinville Prinz 4 gwiazdki

Ocena klientów (Ocena ALL) 4.4/5 Liczba opinii: 1 220

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Opis

hotel certyfikowany ALLSAFE

O hotelu

  • No charge for children aged 8 or under staying with their parents

  • Event hall for weddings and graduations for up to 300 people

  • Hotel in Joinville with pool, sauna and massage room

  • 7-minute drive to Centreventos

  • Hotel in Joinville near the BR 101 highway

Nasze pokoje

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Lokalizacja hotelu

Mercure Joinville Prinz

Rua Otto Boehm 525, Centro, JOINVILLE - SC
89201700 JOINVILLE
Brazil

Pozycja GPS:-26.30254, -48.8556

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

PRINZ RESTAURANTE, BAR E LOUNGE

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.4/5  Liczba opinii: 1 220

Ocena TripAdvisor  4.0/5  Liczba opinii: 605

Best hotel in Joinville, best staff!

Ocena na stronie TripAdvisor 5.0/5

Daniella A Opinia zatwierdzona w TripAdvisor

I have stayed at the Mercure in Joinville every month, in the last two yeas, for business and it is aways a great experience. Although the hotel is a bit old and it is currently under renovation, the service is really good and makes it the best hotel in town. One episode that made me write this review has happened recently. I have lost my phone inside to the hotel, between breakfast and check out... and when I realised I was without the phone I became extremely worried believing that someone has taken it. With this situation at hand, the staff was fantastic. Enzo and Daniel at the front desk, helped me to calm down, get my computer, log in to apple find and finally find the phone at the parking lot They were mote than professional, they were kind and helpful. Therefore, I confidently recommend anyone who is going to Joinville to stay at the Mercure.

Never staying again

Ocena na stronie TripAdvisor 1.0/5

Du_Chammas Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Very bad room. Awful illuminated. Small and hard beds. No light on the shower space. The TV in the middle of the way, improvised on a small table. Uncomfortable work place. Old equipment. No power outlet in the bedroom near the beds. Very slow internet.

Dear Mr. Chammas, Thank you for taking the time to tell us about your experience at the Mercure Joinville Prinz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Paulo Crema Gerente Geral | General Manager

Smelly, unequipped, old, ill-maintained

Ocena na stronie TripAdvisor 2.0/5

gustavoz677 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Title says it all, not good; was scared of catching something, smelly hotel, in dear need of maintenance. There was no iron or iron table in the room, bathroom didn’t look well maintained. I believe you can find better places to stay in Joinville.

Olá Sr. Gustavo, Agradecemos sua participação e seu tempo despendido em nos avaliar. Sentimos muito não ter atendido suas expectativas. Esperamos poder atendê-lo em outro momento. Cordialmente, Manoel Duprat Gerente Geral Mercure Joinville Prinz

Nice bed, good sleep. No more highlights!

Ocena na stronie TripAdvisor 3.0/5

Renato K Rodziny - Opinia zatwierdzona w TripAdvisor

Accor hotels offer good beds. Stayed 2 nights at Mercure Prinz, located in Joinvile, Brasil. Nice and quiet location. Service is good, as well restaurant. Room ar conditioning, sub-dimensioned and poorly positioned, forcing you to fix the directional fin to avoid the cold air flow directly towards you. Black-out curtains didn't close fully, preventing the room from going dark. Living termites found in bathroom indicating that a wooden furniture may be compromised by them. Breakfast too too expensive - almost US$12/person/day, considering that my wife's and my stay costed me US$55 , wo breakfast. Mineral water expensive as well - US$1,25 per 200ml bottle. One elevator (from a set of 2) out of order for one night. Annoying! It's a worn-out hotel building that requires a renovation.

Hello Mr. Renato, Thanks again for your participation and comments. As we talked about in our recent email exchange, our coffee costs $ 35, about $ 8.00. We have a renovation project in the apartments, and look forward to welcoming you again. Sincerely, Manoel Duprat Gerente Geral Mercure Joinville Prinz

Poor staff very old facilities

Ocena na stronie TripAdvisor 2.0/5

Daniel H Couples - Opinia zatwierdzona w TripAdvisor

Unprepared staff. Very old and smelly rooms. Charger me for a bucket of Ice. The location of very good but it is as if the hotel stayed freezed on the 90’s. Sincerely it does not fita into Mercure standards.

Hello Mr. Daniel, We are sorry we have not met your hosting expectations. We hope to have a new opportunity to serve you. Sincerely, Manoel Duprat General Manager Mercure Joinville Prinz

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 160 Liczba opinii 9.2/10 Lokalizacja
  • 364 Liczba opinii 6.7/10 Pokój
  • 371 Liczba opinii 8.9/10 Obsługa
  • 11 Liczba opinii 3.7/10 Internet
  • 203 Liczba opinii 7.6/10 Śniadanie
  • 146 Liczba opinii 2.7/10 Klimat
  • 123 Liczba opinii 7.8/10 Czystość

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